Hillsboro House Nursing Home
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Po Box 400 67 School Street, Hillsboro, NH 03244
For more information about senior living options: (844) 490-3973
The staff are awesome. The facility is beautiful, clean, and caring. They couldn't be happier with the care.
The administration offered no sympathy seven months after the mother's passing, making it seem like she never lived there. The facility did not provide condolences or even a phone call after the mother's death, despite her three years as a resident. The administrators left a lot to be desired and often did not return phone calls. The review suggests others look elsewhere for a responsive and caring team. The reviewer was unhappy with the place.Seven months have passed since my mother's death, and I'm still reeling from the experience of how her final months were handled by the administration. It feels as if her time there never mattered at all, despite the fact that she lived there for three full years. The absence of any gesture of sympathy from those running the place has left me not just disappointed, but frankly disgusted. The emotional cost of losing a loved one is hard enough without feeling as though their history and their family are being erased by the people in charge.
In those three years, my mom became a resident who deserved acknowledgment in her own right. Yet the post-loss experience has underscored a troubling neglect in how the administration treats families after a resident passes away. There was no phone call, no sympathy card, no note of condolence that might remind a grieving family that their loved one mattered. The sting of that omission has lingered far longer than the immediate grief, making it hard to reconcile the care she did receive with the coldness of the administrative response - or, more accurately, the lack of response.
There is a distinction to be made here between the on-the-ground caregiving and the people who sit in the offices. There are staff members who are caring and attentive, and the day-to-day experience for residents can reflect that warmth. However, the administrators often leave a lot to be desired. Communication gaps are real: calls aren't always returned, schedules aren't always explained, and the sense that someone is coordinating the human side of care can feel thin. The impression left by these administrative gaps is corrosive, especially for families already navigating the pain of loss. When you hear the sentiment that "if you want a responsive and caring team, look elsewhere," it's not just a passing complaint - it's a signal about how the organization handles the human elements of care.
Yet the landscape isn't uniformly bleak. One voice among the experiences shared a very different impression: "Awesome staff! Beautiful, clean, and caring! We couldn't be happier!" This line captures a positive impression of the facility's environment and some members of the staff. It suggests that the physical setting is well-maintained, inviting, and that there are caregivers who genuinely connect with residents and families in meaningful ways. The contrast with the other experiences is stark, highlighting how variability in staff, leadership, and responsiveness can color a family's view of the same place.
In addition to the mixed signals about empathy and responsiveness, there's a blunt concluding note that many families will recognize: "Not a happy camper with this place." That sentiment, placed alongside the praise for care and cleanliness, points to a broader truth about elder care facilities. Experiences can vary dramatically from one family to the next, from one month to the next, and even from one shift to the next. What works for some - excellent bedside care, a warm interaction here and there, a calm and clean environment - can coincide with frustrations for others - unanswered calls, limited outreach after a loss, and a sense that the administration isn't listening.
Taken together, these reviews reveal a complex picture. The facility can offer a beautiful, well-maintained environment with staff who show genuine care in the moment, and there are instances of strong, compassionate caregiving. At the same time, administrative practices and communication with families can fall short, especially in times of bereavement when families most need acknowledgment, guidance, and a clear point of contact. The discrepancy between bedside care and administrative courtesy matters; it shapes a family's overall trust in the place and its ability to support both residents and their loved ones through life's hardest moments.
For anyone considering this facility, the message is nuanced. If you prize a clean, welcoming environment and caregivers who connect warmly with residents, you may find many positives here. But you should also ask direct questions about how the administration handles communication with families, particularly after a resident dies. Inquire about bereavement support and whether someone in leadership will reach out to families to offer condolences, share next steps, and acknowledge a resident's long-term life with the center. It's essential to understand not just the daily quality of care, but the organization's posture toward families when it matters most.
Ultimately, the experience described here is a reminder that elder care is as much about people as it is about places. A facility can be beautiful and well-staffed on the floor, with moments of true kindness from caregivers, and yet fail to provide the sensitivity and follow-through that families rely on during bereavement. The best guidance comes from balancing both sets of observations: value the clean, caring surroundings and the individual acts of compassion from staff, while remaining vigilant about administrative responsiveness and the comfort of families who entrust their loved ones to the center's care.
33 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hillsboro House Nursing Home in Hillsboro, NH is a welcoming assisted living community that offers a range of amenities and care services for its residents. With cable or satellite TV, residents can enjoy their favorite shows and movies in the comfort of their fully furnished rooms. The community also features a dining room where nutritious meals are served restaurant-style.
For those who appreciate outdoor spaces, there is a garden and outdoor area where residents can relax and enjoy fresh air. Wi-Fi/high-speed internet is available throughout the facility, allowing residents to stay connected with their loved ones and access online resources.
Housekeeping services ensure that each resident's living space is kept clean and tidy. Move-in coordination is provided to help ease the transition into the community. A small library provides a quiet space for reading and relaxation.
In terms of care services, the Hillsboro House Nursing Home offers 24-hour supervision to ensure the safety and well-being of its residents. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to help residents stay on top of their medications.
The community also offers a mental wellness program to support the emotional well-being of its residents. Special dietary restrictions are accommodated through personalized meal preparation and service, including diabetes diets.
Residents can take part in resident-run activities as well as scheduled daily activities to engage socially with fellow residents. Nearby pharmacies make it convenient for residents to access any necessary medications, while nearby physicians ensure quick access to healthcare services when needed.
Additionally, the presence of five restaurants nearby offers dining options beyond what is provided within the community. For those interested in spiritual practices, there are six places of worship in close proximity to cater to various religious affiliations.
Overall, the Hillsboro House Nursing Home provides comprehensive care services along with a range of amenities designed to enhance the comfort and quality of life for its residents.
This part of Hillsboro, New Hampshire offers a convenient and peaceful environment for senior living. With several pharmacies such as Reade & Woods Insurance, Rite Aid, and Henniker Pharmacy in close proximity, access to necessary medication and healthcare services is readily available. There are also a variety of restaurants nearby including Central Square Ice Cream Shop and Ming Du for enjoyable dining experiences. Places of worship such as Valley Bible Chapel and Smith Memorial Congregational Church Ucc provide opportunities for spiritual fulfillment. Additionally, physicians like Brehio Teri Dr at Concord Hospital Family Health Center Hillsborough offer quality medical care within a short distance. The area boasts several parks for leisurely walks and relaxation, including Amey Brook Park and Mount Kearsarge. For transportation needs, the Manchester Boston Regional Airport is easily accessible. Overall, this part of Hillsboro provides a well-rounded community with essential amenities for comfortable senior living.
Hillsboro House Nursing Home is located at Po Box 400 67 School Street, Hillsboro, NH 03244 in Sullivan County, New Hampshire
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