Hillsboro House Nursing Home in Hillsboro, NH
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Information last verified:
Po Box 400 67 School Street, Hillsboro, NH 03244
For more information about senior living options: (844) 490-3973
The staff are awesome. The facility is beautiful, clean, and caring. There are some caring staff members. The reviewers couldn't be happier with the care.
The family has received no sympathy from the administration seven months after the mom’s passing. It feels like she never lived there at all, despite three years as a resident. The administrators leave a lot to be desired. They didn’t even return phone calls half of the time. The family received no phone calls or sympathy cards when she passed away. They are not happy with this place.Hillsboro House Nursing Home is best suited for residents who prize a clean, attractive setting and consistent, hands-on care from frontline staff. In this regard, the community delivers a bright, well-kept environment and caregivers who appear genuinely attentive during daily tasks. Families that want reliable daily support, help with medications, mobility, meals, and companionship, will find a credible fit here. The clear caveat is the administrative side, which has shown uneven responsiveness and inconsistent communication with families. For a resident who values the day-to-day warmth of caregiving and a pleasant milieu, Hillsboro House offers solid value. But if highly proactive administration and heartfelt outreach from leadership are non-negotiables, this is a place that deserves careful scrutiny.
Alternatives should be seriously considered by families that require a consistently proactive administrative team and rapid, empathetic family communication. Reviews flag a pattern of unanswered calls and a lack of follow-up after a loved one’s passing. In practice, that signals potential frustration for families needing timely updates, escalation pathways, or clear guidance through care transitions, billing questions, or discharge planning. Facilities with formal family liaison roles, scheduled check-ins from a dedicated administrator, and transparent escalation processes tend to reduce this friction. If accessible leadership and dependable communication matter, exploring other options before committing is prudent.
On the positive side, the strongest selling point is the day-to-day caregiving that frontline staff deliver. Reviewers repeatedly describe caring, attentive personnel and a facility that feels clean and welcoming. Such strengths translate into steadier daily routines, smoother mealtimes, and more meaningful engagement in activities. When these elements align, Hillsboro House can offer a meaningful quality of life that offsets some administrative concerns. The tension between excellent caregiving and uneven leadership means experience will feel smoother when shifts and individual caregivers align well, and the overall impression improves as a result. Pros in care quality and environment offset several drawbacks, though they never fully erase the leadership gaps.
Nevertheless, administration is the area most in need of repair. The most troubling notes concern communication gaps: calls not returned and a troubling lack of empathy after a resident’s death. That pattern suggests a disconnect between the care floor and the leadership team, eroding trust for families that rely on timely updates and compassionate outreach during vulnerable moments. Practically, this means prospective residents should verify how the facility handles family communications, identify a clear point of contact, confirm expected response times, and ask what bereavement or transition support exists. With strong caregiving intact, this facility can still fail to meet expectations where administrator responsiveness is absent.
Decision-makers should approach Hillsboro House with a disciplined information-gathering plan. Schedule a candid meeting with the administrator to map out communication expectations, who will provide routine updates, how often, and through which channels. Seek references from current or recent families who experienced both stable caregiving and reliable administrative contact. During tours, probe caregiver-to-resident ratios, activity programming, and discharge planning processes. Ask about a dedicated family liaison or a clear escalation path for concerns. If possible, request a trial period or a formal check-in after 30 to 60 days, plus explicit bereavement support procedures so expectations are anchored before any crisis arises.
Ultimately, Hillsboro House Nursing Home presents a pragmatic choice with clear strengths and notable blind spots. The facility excels in warmth on the floor, cleanliness, and the quality of daily interactions, which can deliver meaningful life for residents who thrive on dependable caregiving. For families that can tolerate periodic lapses in administrative responsiveness, the overall experience can be very positive. Yet for those who require steady, proactive leadership presence, rapid communication, and sincere sensitivity in times of loss, alternatives deserve serious consideration. The right match hinges on balancing the value of daily care and a pleasant environment against the likelihood of consistent, compassionate leadership engagement.
33 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hillsboro House Nursing Home in Hillsboro, NH is a welcoming assisted living community that offers a range of amenities and care services for its residents. With cable or satellite TV, residents can enjoy their favorite shows and movies in the comfort of their fully furnished rooms. The community also features a dining room where nutritious meals are served restaurant-style.
For those who appreciate outdoor spaces, there is a garden and outdoor area where residents can relax and enjoy fresh air. Wi-Fi/high-speed internet is available throughout the facility, allowing residents to stay connected with their loved ones and access online resources.
Housekeeping services ensure that each resident's living space is kept clean and tidy. Move-in coordination is provided to help ease the transition into the community. A small library provides a quiet space for reading and relaxation.
In terms of care services, the Hillsboro House Nursing Home offers 24-hour supervision to ensure the safety and well-being of its residents. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to help residents stay on top of their medications.
The community also offers a mental wellness program to support the emotional well-being of its residents. Special dietary restrictions are accommodated through personalized meal preparation and service, including diabetes diets.
Residents can take part in resident-run activities as well as scheduled daily activities to engage socially with fellow residents. Nearby pharmacies make it convenient for residents to access any necessary medications, while nearby physicians ensure quick access to healthcare services when needed.
Additionally, the presence of five restaurants nearby offers dining options beyond what is provided within the community. For those interested in spiritual practices, there are six places of worship in close proximity to cater to various religious affiliations.
Overall, the Hillsboro House Nursing Home provides comprehensive care services along with a range of amenities designed to enhance the comfort and quality of life for its residents.
This part of Hillsboro, New Hampshire offers a convenient and peaceful environment for senior living. With several pharmacies such as Reade & Woods Insurance, Rite Aid, and Henniker Pharmacy in close proximity, access to necessary medication and healthcare services is readily available. There are also a variety of restaurants nearby including Central Square Ice Cream Shop and Ming Du for enjoyable dining experiences. Places of worship such as Valley Bible Chapel and Smith Memorial Congregational Church Ucc provide opportunities for spiritual fulfillment. Additionally, physicians like Brehio Teri Dr at Concord Hospital Family Health Center Hillsborough offer quality medical care within a short distance. The area boasts several parks for leisurely walks and relaxation, including Amey Brook Park and Mount Kearsarge. For transportation needs, the Manchester Boston Regional Airport is easily accessible. Overall, this part of Hillsboro provides a well-rounded community with essential amenities for comfortable senior living.
Hillsboro House Nursing Home is located at Po Box 400 67 School Street, Hillsboro, NH 03244 in Sullivan County, New Hampshire
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