4029 Galisteo Court, Las Vegas, NV 89032
For more information about senior living options: (844) 490-3973
Golden Brook is an outstanding place with wonderful staff and excellent services. The facility is clean, and the food is healthy, fresh, and homemade each day. The staff are well trained and excellent with the residents. Brenda, the house manager, champions residents' care as if they were her own family. Bob, the owner, is extremely responsive, and the leadership team is effective. The team has low staff turnover, offering consistency for residents with dementia and families. Nicole, the office administrator, goes above and beyond to ensure clients are taken care of.
It was a big mistake to move her to the downtown facility. At the new facility, she was repeatedly and severely neglected or poorly cared for. After just 3 months, she left that big, awful place in an ambulance with a severe UTI that turned septic.Golden Brook in Henderson stands as a case study in how care can feel dramatically different from one facility to another, even within the same family of services. The writer's mother lived at Golden Brook from December 2022 through September 2023, a period that began with a positive impression and family confidence. Yet a decision to move her to a newer, downtown facility proved to be a painful misstep. From the moment the move happened, the family felt a sharp decline in care, which was witnessed through a camera in the room and culminated in a serious health scare: after only about three months, the mother was rushed to the hospital with a severe urinary tract infection that turned septic. That experience left a lasting impression and set the stage for a dramatic reevaluation of what "care" truly means in this setting.
In January 2024, a remarkable turnaround occurred. Golden Brook offered a second chance, welcoming the mother back for a second stint. This return was met with a surrounding environment that felt both familiar and rejuvenated: the residents and the home consistently appeared clean, and the meals were healthy, made fresh every day with little reliance on frozen or packaged foods. The care was described as genuine and attentive, with Brenda, the house manager, emerging as a central figure who would fight for the residents as if they were her own family. Brenda runs a disciplined operation, one that only tolerates caring caregivers, and her leadership helped stabilize a staff that might otherwise have suffered from the churn seen in many caregiving settings. In this long winter of transitions, Golden Brook demonstrated a stability that many families crave in elder care: consistent, compassionate care delivered by people who take ownership of the residents' well-being.
The author's trust in Golden Brook was reinforced by an ongoing pattern of daily, unannounced visits. Each time, they found cause for reassurance rather than concern: the facility's upkeep remained strong, the staff continued to show genuine engagement with the residents, and the overall environment reflected a level of care that felt reliable and heartfelt. Bob, the owner, emerged as a particularly responsive and engaged leader who, together with Brenda, formed a formidable leadership team. This pairing - Bob's responsiveness paired with Brenda's on-the-ground vigilance - gave the family confidence that the facility could sustain a high standard of care through both routine days and the more challenging moments that inevitably arise in memory care.
The documented outcomes over the subsequent months underscored a meaningful improvement in the mother's quality of life. In roughly four months, she was nursed back toward better health, and while dementia itself is not curable, the care she received at Golden Brook translated into a significantly enhanced daily experience. The staff's approach - characterized as well-trained, compassionate, and patient - allowed her to live with dementia with dignity, a testament to both the staff's capabilities and the facility's culture. The praise extended beyond clinical care to the environment itself: cleanliness remained a strong feature, and the daily life of residents was described as more positive and manageable under this care framework. The team's commitment to putting "care" back into "caregiving" resonated throughout the narrative as a core value that made the difference for this family.
Beyond the direct care of residents, the article highlights the strength of Golden Brook's office and administrative functions. The writer repeatedly notes a positive experience with the facility's office staff, describing the administration as outstanding and reliable. Nicole, the office administrator, is singled out for praise - an acknowledgment of how critical administrative support is to ensuring that families feel heard and that care plans are executed smoothly. The administration's proactive approach and willingness to do whatever is necessary to support clients is presented as a key pillar of Golden Brook's overall effectiveness. This administrative backbone complements the on-site care, reinforcing the sense that the entire organization is aligned around delivering high-quality, dependable service.
The overall impression of Golden Brook - from both the care staff and the administrative team - is consistently strong. The reviews repeatedly emphasize not just competence but real warmth and dedication from the people who work there. The staff are described as well-trained and excellent with residents, with particular note of their memory care expertise. The ownership and leadership are portrayed as genuinely invested in the well-being of the residents, with respondents highlighting reliability, dependability, and a sense of safety and health that permeates the facility. For families weighing options in memory care, this collective portrayal of Golden Brook suggests a community where consistent, compassionate caregiving is more than a slogan - it's the lived experience.
In closing, the story of Golden Brook as told through these reviews is one of dramatic contrasts and subsequent stabilization. What began as a positive experience in Henderson followed by a painful, unsettling setback in a newer downtown location ultimately culminated in a return to a culture of care that felt authentic and dependable. The mother's journey - from distress to renewed health and dignity - appears to have been supported by Brenda's leadership, Bob's responsive governance, and a cohesive team that values cleanliness, quality meals, individualized attention, and a strong commitment to the resident's well-being. For families seeking memory care that truly centers the resident and their quality of life, Golden Brook presents a map of care that is grounded in real-world outcomes, consistent staffing, and a caring ethos that the reviewers describe as genuinely putting the "care" back into "caregiving."
2 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.San Roque Care Home in Las Vegas, NV is a premier assisted living community that offers exceptional care and a comfortable living space for seniors. Our fully furnished facility boasts a spacious dining room where residents can enjoy delicious and nutritious meals prepared by our skilled staff. The beautiful garden and outdoor space provide a tranquil environment for relaxation or socializing with fellow residents.
At San Roque Care Home, we understand the importance of maintaining a clean and organized living space, which is why we offer professional housekeeping services to ensure that our residents' rooms are always neat and tidy. Additionally, our move-in coordination service makes transitioning into our community seamless and stress-free.
We prioritize the well-being of our residents by providing assistance with daily activities such as bathing, dressing, and transfers. Our dedicated staff is trained to meet the unique needs of each resident, including those requiring diabetes diets or special dietary restrictions. Medication management is also available to ensure that residents receive their medications on time.
Our community promotes an active lifestyle through scheduled daily activities that cater to various interests and preferences. Whether it's engaging in recreational pursuits or participating in group outings, there is always something exciting happening at San Roque Care Home.
Located in close proximity to 24 pharmacies, 7 physicians, 3 restaurants, and 2 hospitals, our community offers convenience and accessibility to essential services. Residents can rest easy knowing that medical assistance and amenities are within reach when needed.
Choose San Roque Care Home for unparalleled care and comfort in Las Vegas, NV. Experience vibrant senior living at its finest in our welcoming assisted living community.
San Roque Care Home is located at 4029 Galisteo Court, Las Vegas, NV 89032 in Clark County, Nevada
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