Pershing General Hospital
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855 6Th Street, Lovelock, NV 89419
For more information about senior living options: (844) 490-3973
Karen in the front office was super chipper, efficient, and friendly. The staff provided very good care to the patient. Dr. William Everts and the nursing staff tended to the patient's excruciating pain, providing relief. The doctors and nurses were awesome. Tyson at Persing General Hospital gave a correct diagnosis and a cure. The personnel, especially the nurse and Dr. Murpjy, provided very good service. The patient found getting blood drawn to be a good experience.
The facility is described as not a real hospital, and staff talk to patients like children. The staff are rude and treat patients as an inconvenience. Patients wait for hours for treatment, with wounds not cleaned and sometimes becoming infected. Billing practices are questionable, with high charges billed to insurance and extra amounts added without proper filing. It is cheaper, faster, and better to drive to Reno for care. They did minimal testing and gave the impression that the patient was unwelcome. The nurse was rude to a patient's daughter, making her feel unwanted and uncomfortable. Visitors are made to feel like interruptions and are overcharged for minimal care. Lovelock is described as a bandaid station, implying poor quality of care.The collection of reviews paints a hospital experience filled with sharp contrasts. On one hand, there are moments of warmth, efficiency, and genuine care that leave patients feeling helped and relieved. A standout in several accounts is Karen in the front office, described as "super chipper, efficient, and friendly." In one testament to her patience, she is praised for handling a difficult situation with a patient who was hard of hearing, remaining patient and kind throughout. Another patient who was in for a general test or procedure mentions Karen again in a positive light, noting that the blood draw was a surprisingly good experience thanks to her approach. These snippets suggest that when front-desk staff are sunny, organized, and attentive, patients notice and appreciate the difference it makes in what's often a stressful moment.
Yet, the same facility is frequently cast in a far harsher light. Several reviewers describe long, frustrating waits that stretch into multiple hours, even for emergencies. One visit for emergency stitches turned into more than four hours before any stitching occurred, followed by an additional two hours before discharge. In that account, the wound was not cleaned, later becoming infected, which adds to the sense that some patients feel neglected or inadequately cared for during critical moments. Another review highlights a general impression that the hospital's environment can feel impersonal or unwelcoming, remarking that staff sometimes act as if patients are an inconvenience and that care, when it does happen, can be minimal or dismissive.
Billing and financial practices emerge as a major point of contention in several reviews. One patient reports being billed $6,300 by the insurance, which was paid, only for the hospital to add another $3,000 later and allegedly not forward it to the insurance. There are also claims of up-front payments required before appointments, with Medicare billed in a way that some reviewers believe is inappropriate or even fraudulent. A particularly provocative accusation suggests that an RN listed as an acting doctor was not certified, with further claims that the institution's billing practices amount to a drain on Medicare resources. While these are serious allegations, they are presented here as patient experiences and perceptions, not verified facts.
Despite the negative notes, there are several glowing testimonials about specific clinicians and moments of excellent care. A patient credits Dr. William Everts and the nursing staff with tending to severe pain from a fall, expressing heartfelt gratitude and wishing the hospital were closer to home. Another review lauds Tyson at Pershing General Hospital for correctly diagnosing a chronic medical condition after three years of inconclusive results in Reno and Las Vegas, calling him "amazing" and the staff "wonderful." There are also comments about "awesome doctors and nurses," and general praise for the staff's knowledge and dedication. A patient who came in for a chemical exposure to the eyes and lungs felt they were "taken very good care of," ending with thanks to the team.
Other reviewers recount mixed experiences in travel and pace. For travelers passing through the state, one account describes a quick, low-friction visit that cost $1,600 and took less than 90 minutes, but it left the patient with a distinct vibe that the facility would rather you weren't there. In another voice, the sentiment is blunt: don't get sick in Lovelock, as the so-called "Bandaid station" and Careflight insurance recommendations contrast with warnings about the quality and speed of care. Still, there are notes of efficiency and transparency from others, who describe fast help and a willingness to assist, even if the overall tone remains cautious or critical.
The spectrum of experiences also includes direct, negative personal encounters with staff. One reviewer reports a nurse being "very rude to my daughter," creating a difficult, uncomfortable environment for a family seeking care. This stands in stark contrast to the numerous positive mentions of compassionate nursing and clinical staff in other reviews, underscoring how individual interactions can dramatically shape a patient's overall impression of the hospital. Taken together, these accounts suggest that patient experience at this facility is highly variable, influenced by the day, the personnel on duty, and the specific service being sought.
In sum, the reviews present a hospital landscape of highs and lows. There are moments of exceptional care, efficiency, and empathy that leave patients feeling recognized and relieved. At other times, patients describe long waits, perceived indifference, and billing disputes that sour the experience and prompt them to seek care elsewhere, sometimes in Reno where several reviews suggest faster, more thorough treatment. The common thread is a need for more consistent staffing, clear communication, and reliable follow-through on medical and billing matters to bridge the gap between the best parts of care and the frustrations that many patients currently endure.
25 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pershing General Hospital in Lovelock, NV is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Residents can enjoy delicious meals prepared in the dining room or kitchenette, with special dietary restrictions taken into consideration.
The community offers various activities to keep residents engaged and entertained. There are resident-run activities as well as scheduled daily activities to cater to different interests. Additionally, there is a small library available for those who enjoy reading.
Care services provided include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers. The staff also ensures proper medication management and follows diabetes diets if required. A mental wellness program is also in place to support the emotional well-being of the residents.
In terms of location, Pershing General Hospital is conveniently situated near several cafes, pharmacies, physicians' offices, restaurants, places of worship, and another hospital. This makes it easy for residents to access additional amenities and services whenever needed.
Overall, Pershing General Hospital in Lovelock, NV is an assisted living community that offers a comfortable and supportive environment where residents can receive personalized care while enjoying a range of amenities and activities.
Pershing General Hospital is located at 855 6Th Street, Lovelock, NV 89419 in Pershing County, Nevada
Pershing General Hospital on seniors.fyi includes 4 photos including images showing building, entrance, architecture, windows, stairs, handrails, outdoor, landscaping, and more.
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