San Roque Care Home 1

9760 Splendor Sky Avenue, Las Vegas, NV 89148

For more information about senior living options: (844) 490-3973

5 from 9 reviews
5 stars
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4 stars
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3 stars
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2 stars
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1 stars
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Skilled Nursing Facility

Overall Review of San Roque Care Home 1

Pros

  • pro The staff are well trained and excellent with the residents.
  • pro Brenda, the house manager, advocates for residents' care and runs a tight, caring operation.
  • pro Bob, the owner, is extremely responsive and supportive.
  • pro Golden Brook is consistently clean, with healthy, fresh, homemade meals every day.
  • pro The staff demonstrate genuine compassion and patience, with expertise in memory care.
  • pro The home retains stable, caring staff, contributing to consistency for residents and families.
  • pro Nicole, the office administrator, and the admin team provide outstanding service and responsiveness.

Cons

  • pro The reviewer states that moving the mother to the downtown facility was a big mistake.
  • pro The reviewer describes the new facility as a big, awful place.
  • pro The reviewer observed repeated neglect or poor care of the mother, as seen on a room camera.
  • pro The reviewer notes the mother was discharged to the hospital in an ambulance with a severe UTI that turned septic.
  • pro The reviewer implies that the grass isn't greener elsewhere, suggesting the move did not improve care.

Review

The story of Golden Brook in Henderson unfolds as a testament to the adage that the grass is not always greener on the other side, especially when it comes to dementia care. One family's experience began with a move from Golden Brook to a larger, newer facility downtown, driven by the hope for more modern amenities and a fresh start. What followed, however, proved to be a stark contrast. The new place, watched closely through room cameras, quickly revealed repeated neglect and poor care. Within just three months, that decision culminated in a severe urinary tract infection that progressed to sepsis, sending the mother to the hospital in an ambulance. The painful lessons from that episode underscored the reality that appearances can be deceiving, and that real quality in caregiving shows up in how people are treated every day.

Against that backdrop, a surprising and uplifting turn occurred in January of the following year. Golden Brook opened its doors to the same family member for a second stint, and this time the experience could not have been more different. The resident, a person living with dementia, began to thrive again. The facility's daily operations, from cleanliness to the quality of food, contributed to a sense of normalcy and dignity that felt healing. The kitchen became a source of nourishment with healthy, fresh, and homemade meals prepared each day, with only a small reliance on frozen or packaged foods. The care environment felt stable and respectful, which made a meaningful difference in her day-to-day life.

Central to that positive turn was the team led by Brenda, the house manager, whose advocacy and standards set the tone for the entire home. Brenda is described as someone who will fight for a resident's well-being as if they were her own family. The phrase "she runs a tight ship" recurs in these accounts, signaling an emphasis on professionalism, accountability, and genuine regard for residents. And the leadership team doesn't stand alone; Bob, the owner, is repeatedly highlighted for being responsive and accessible. The combination of Brenda's hands-on oversight and Bob's open communication created a culture where caregivers are held to high standards, and where families feel heard and supported.

The positive impression extended beyond leadership to the daily presence of the staff. The family member recounts popping in unannounced nearly every day and consistently finding good care in action. That level of transparency - being able to observe caregiving without notice - was deeply reassuring. The staff themselves are described as well-trained, warm, and patient with residents, qualities that matter immensely in memory care where routines and personal dignity are paramount. The overall atmosphere is one of care that is gentle, attentive, and intentionally compassionate, with residents allowed to maintain their routines and dignity.

The tangible outcomes speak for themselves. In roughly four months, the mother's health and vitality were markedly improved, and while dementia remains a challenge, the overall quality of life was elevated to a level that the family found deeply meaningful. The facility's environment - clean, orderly, and well-maintained - contributes to a sense of safety and stability that families value. The staff's compassionate approach, paired with a clean and well-managed setting, allows residents to live with dignity and purpose, even as they navigate the realities of dementia.

Beyond the personal narrative of a grateful family, other voices touch on the broader strengths of Golden Brook. Office staff are praised for their excellence and reliability, with Nicole singled out as an administrator who goes above and beyond to ensure clients' needs are met. The consistent praise for Nicole's responsiveness and thorough service suggests a well-functioning administrative backbone that supports residents and families alike. Several reviewers describe the company and its ownership as outstanding and dependable, reinforcing the sense that Golden Brook is not just about care in the moment, but about a sustained commitment to service and accountability.

Taken together, these observations paint a portrait of a home that distinguishes itself through consistency, genuine care, and a robust leadership alliance. The owners and the administrative team are seen as deeply invested in the wellbeing of residents, with a preference for recruiting and retaining caregivers who truly understand memory care. The overall sentiment is one of trust, reliability, and a high level of satisfaction - from the ability to observe care in real time to the feeling that a loved one's life can be lived with dignity, comfort, and joy. For families navigating memory care options, Golden Brook emerges as a place where strong leadership, dedicated staff, and a clear commitment to quality can make a real difference in the lives of residents and their families.

Features

Housing

  • 2 resident community capacity 2 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • McCarran International (9 miles away) McCarran International (9 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

San Roque Care Home 1 in Las Vegas, NV is a well-equipped and fully furnished assisted living community that provides comfort, convenience, and personalized care for its residents. The community offers a variety of amenities to enhance the quality of life for its residents.

The dining room is spacious and inviting, providing a comfortable space for meals and socializing with fellow residents. Housekeeping services ensure that the living spaces are kept clean and tidy at all times. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.

San Roque Care Home 1 boasts beautiful outdoor spaces such as gardens, where residents can enjoy fresh air, relax, or engage in light physical activities. The facility is equipped with telephone and Wi-Fi/high-speed internet access, ensuring connectivity and enabling communication with loved ones.

The care services provided at San Roque Care Home 1 are designed to cater to the individual needs of each resident. Trained staff members provide assistance with activities of daily living, including bathing, dressing, and transfers. Residents with diabetes can benefit from specialized diet plans tailored to their condition. The community also offers meal preparation and service to ensure that residents receive nutritious meals according to their dietary requirements.

Medication management services are available to assist residents in adhering to their prescribed medication regimens. Special dietary restrictions are taken into consideration during meal planning and preparation.

To promote an active lifestyle among its residents, San Roque Care Home 1 offers scheduled daily activities that cater to various interests and abilities. These activities provide opportunities for socialization, mental stimulation, and physical exercise.

Convenience is a key aspect of San Roque Care Home 1's location. With 20 pharmacies nearby, access to medications is readily available for the residents' convenience. Additionally, having three physicians nearby ensures prompt medical attention when needed. Three restaurants in close proximity offer dining options beyond what is provided within the community itself.

Overall, San Roque Care Home 1 offers a comfortable, well-rounded living environment with personalized care services, amenities, and convenient nearby resources to cater to the needs and preferences of its residents.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Walgreens (1.1 miles)
  • Walgreens (1.1 miles)
  • Smith's Food & Drug (1.1 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • Smith's Food & Drug (2.7 miles)

Restaurants

  • In-N-Out Burger (1 miles)
  • Chicago Brewing Company (4.3 miles)
  • Lazy Dog Restaurant & Bar (4.9 miles)
  • Taco Bell (5 miles)
  • Chick-Fil-A (5.1 miles)
  • McDonald's (5.1 miles)
  • Lucille's Smokehouse BBQ - Red Rock Casino (5.2 miles)

Physicians

  • Meadows Women's Center (1.1 miles)
  • Desert Radiology - Centra Point (2.4 miles)
  • Hope Cancer Care of Nevada (3.7 miles)
  • Khavkin Clinic (6.6 miles)
  • Longford Medical Building (7 miles)
  • Nevada Orthopedic & Spine Center (7 miles)

Theaters

  • Regal Red Rock 4DX & IMAX (5 miles)

Cafes

  • Dutch Bros (6.8 miles)
  • Primrose (7.3 miles)
  • Hello Kitty Cafe (7.4 miles)
  • The LINQ Hotel & Casino (7.8 miles)
  • Dutch Bros Coffee (7.9 miles)
  • Starbucks (8 miles)

Transportation

  • ARIA Express Bellagio Station (7.3 miles)
  • Las Vegas Monorail - Harrah's/Quad Station (8 miles)

Frequently Asked Questions

Where is San Roque Care Home 1?

Nearby Communities

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