8225 West Robindale Road, Las Vegas, NV 89113
For more information about senior living options: (844) 490-3973
The facility is very clean and the staff are respectful. The staff were excellent overall. The facility is new and state-of-the-art. Beds are brand new and the rooms look better than hotel rooms on the Strip. The food is much better than at other facilities. The nurses and physical therapists are much better. The resident's mother is flourishing here and rebounding from her stroke due to the care and staff.
A nurse was rude, unkind, and had a very bad attitude. The facility is a joke and earns a zero rating. A patient fell out of bed and sustained a head injury, with padding added only after the damage occurred. The staff were not responsive, and attempts to contact the facility often went unanswered. A medication was given without informing the family and without clear explanation. After the stay, the grandfather did not receive any condolence call or card, described as heartless and cold-blooded.Desert Hills Rehabilitation Center has drawn a wide spectrum of opinions from residents and their families, with experiences ranging from glowing praise to sharp disappointment. On the sunny end, Mitchell Green, a resident who identifies himself as Mitch Green, paints a vivid picture of a modern, almost hotel-like setting. He describes the facility as brand new and state-of-the-art, with every aspect appearing freshly renovated. In his words, beds are brand new and rooms look "better than the hotel rooms on the strip," a contrast he emphasizes by comparing Desert Hills favorably to several other places he and his mother have visited. He stresses the cleanliness and the sense that everything is new, expressing a desire to keep the facility discreetly quiet so a bed might be available when needed. For Mitch, the overall experience feels like a breakthrough compared to the stories he's heard about aging facilities in town.
Several reviewers echo a strong emphasis on cleanliness and respectful staff. One note simply states, "Very clean and respectful staff," and other comments reinforce this positive impression by highlighting a generally caring environment. The sentiment suggests a facility that prioritizes presentation and demeanor, at least on a day-to-day basis, contributing to a sense of trust and comfort for residents and families.
Another reviewer adds depth to the positive picture by focusing on the quality of care and the people delivering it. They call the place "awesome" and highlight a new facility with better food, and nurses and physical therapists who stand out compared with other centers. The reviewer acknowledges a temporary gap in reception coverage but stresses that the staff genuinely care. The ongoing involvement of the reviewer, who visits daily with their mother to oversee her care, reinforces the sense that, in their experience, Desert Hills helps their mother flourish and rebound from a stroke - an outcome they attribute directly to the staff and caregivers.
Yet the praise is tempered by a more troubling account that leans heavily negative. One reviewer, who rates the facility a zero, recounts what they saw as a catastrophic experience for their grandfather. They describe a fall out of bed after about two weeks, with a head injury that required stitches, and criticizes the timing of safety measures (padding allegedly being added only after the damage was done). Communication is a recurring grievance in this account: attempts to reach the facility by phone were met with voicemail and long unanswered holds, and there was a perceived lack of urgency from staff. The reviewer also notes a medication administration without explanation or clarity about why it was given. After roughly three months in the facility, the grandfather died, and the reviewer reports receiving no condolence call or card, labeling the lack of outreach as "heartless and cold-blooded." This account culminates in a clear warning to others: "please do not choose this one" if you're seeking a safe, responsive, and compassionate care environment for a loved one.
Taken together, these reviews present a facility that can feel like two different places depending on who is providing the narrative. On the one hand, Desert Hills is depicted as a modern, clean, well-cared-for setting with new facilities, comfortable rooms, and a responsive staff that can make a meaningful difference in recovery - especially evident in stroke patients and those who have experienced other significant health events. Families and residents who engage actively with the care team generally describe positive outcomes, good food, and attentive professionals such as nurses and physical therapists who seem to exceed expectations in comparison with other centers.
On the other hand, there are serious concerns that cannot be ignored. The most troubling voices report safety lapses, insufficient and delayed communication, and a lack of empathy in moments of crisis. The falling incident, the delayed responses, the unclear medication practices, and the felt absence of condolences or acknowledgment after a death all contribute to a perception that not all staff interactions meet basic standards of accountability and compassion. The contrast here is stark: while some residents thrive and feel well cared for, others experience distressing gaps in safety, communication, and emotional support.
What these mixed reviews collectively suggest is that Desert Hills Rehabilitation Center may offer an exceptionally positive environment for some residents - especially those who experience a high level of engagement with the care team and who benefit from the facility's modern amenities. For others, particularly families concerned about safety procedures and timely, transparent communication, the facility does not yet seem to consistently meet expectations. Prospective residents and families should weigh these perspectives carefully, consider visiting the center to observe daily operations, ask pointed questions about safety protocols, staffing coverage, and how they handle emergencies and family communications, and assess whether the level of personalized attention and responsiveness aligns with their specific needs and hopes for care.
75 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McCarran International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Desert Hills Post-Acute & Rehabilitation Center in Las Vegas, NV is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. Located in a vibrant area with convenient access to cafes, pharmacies, physicians, and restaurants, this community prioritizes both comfort and convenience.
The amenities provided at Desert Hills are designed to cater to the needs and preferences of its residents. A beauty salon allows residents to indulge in self-care and grooming, while cable or satellite TV ensures entertainment options are at their fingertips. Community-operated transportation is available for outings and appointments, with transportation arrangements made as needed. A computer center enables residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining experiences, and special dietary restrictions can be accommodated. For fitness enthusiasts, there is a fully equipped fitness room on-site. Additionally, the gaming room provides recreational activities for those who enjoy playing games. The outdoor space includes a garden where residents can relax and enjoy the outdoors.
The care services at Desert Hills are comprehensive and personalized. With 24-hour call systems and supervision, residents can feel secure knowing assistance is always available when needed. Trained caregivers offer support with activities of daily living such as bathing, dressing, and transfers. Diabetes diet management is provided for those requiring specialized dietary care. Medication management ensures that medication schedules are adhered to safely. A mental wellness program promotes emotional well-being among residents.
Desert Hills also places an emphasis on engagement and socialization through various activities. Concierge services are offered to assist residents in planning their day-to-day activities. Fitness programs help maintain physical health while planned day trips provide opportunities for exploration outside the community's premises. Resident-run activities foster involvement within the community itself, while scheduled daily activities ensure there is never a dull moment.
Overall, Desert Hills Post-Acute & Rehabilitation Center offers a warm and inviting environment with a focus on personalized care, vibrant amenities, and engaging activities.
Desert Hills Post-Acute & Rehabilitation Center is located at 8225 West Robindale Road, Las Vegas, NV 89113 in Clark County, Nevada
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