1573 Muller Parkway, Gardnerville, NV 89410
For more information about senior living options: (844) 490-3973
The staff are friendly and efficient. The therapists are excellent. The management is nice. Ian is recognized for his kindness and care. The staff and behind-the-scenes teams are celebrated for their hard work. The facility is highly recommended for loved ones. Gardnerville residents are fortunate to have this center. The rehab facility is the only one their dad will use after surgery.
The neglect and lack of communication were described as incredible, leading to the father's death. The patient was left in urine-soaked sheets for hours, and when changed, the sheets were left beside the bed for a day with a horrific stench. The night staff were described as a life-threatening problem; the patient lay on a cold floor for five hours before anyone checked. A mother-in-law died due to lack of care, with a claim that the facility should not be in business and the management should be jailed. The facility reportedly did not answer phone calls. The care was described as horrid, with a recommendation not to send a loved one there. The IV treatment was not administered as prescribed, risking the patient's health.The collection of notes about the Health & Rehabilitation facility in Gardnerville paints a picture of a place that means a great deal to many families - some with nothing but praise for the care they received, others with serious concerns about experiences that left them shaken. Taken together, the remarks reveal a community hub where compassion and competence can shine, but where gaps in communication, consistency, and medical adherence can create distressing outcomes.
Several voices lift up a profoundly positive experience, especially for a family whose father spent six weeks there after surgery. Praise is lavished on the staff's dedication, with heartfelt thanks to a long list of individuals who were part of the journey. The messages emphasize not only the visible care in direct patient interactions but also the behind-the-scenes work that supports recovery. One writer specifically thanks Ian for his kindness and care, but the gratitude extends to many others - Monica, Stephanie, Allison, Marina, Ryan, Acacia, Paige, Joe, Larry, Steven, Jill, Dominic, Angie, Natalie, Vanessa, Cindy, Mattie, Julia, Erin, and more - framing the staff as a resilient, community-minded team that the families consider a privilege to have in their small town. The sentiment runs through multiple entries: the staff are friendly, efficient, and deeply invested in helping their patients heal and feel supported during difficult times.
The praise is consistent across several aspects of care. For some families, the rehab environment is described as the right place to be after surgery, with a sense that the rehabilitation team - therapists included - provides excellent care. One account describes a facility that is not merely acceptable but the one they would choose repeatedly for rehab, highlighting the compassionate approach and the therapists' expertise. In this line of feedback, management receives positive mention as well - Stephanie and Marissa are singled out in particular for their warmth and leadership. The overall tone of these notes is one of gratitude for a place that feels like more than just a building - a supportive setting where staff respond to both the medical and emotional needs of patients and their families.
Together with the praise, there is also a long, poignant story about a mom who lived at the center for many years. Her daughter, Ruth Geilenfeldt, recounts that her mother resided there for over eight years, and she shares a consistent thread of appreciation: the mother spoke highly of the staff and nurses, and visits were welcomed in a way that allowed the family to stay as long as they wished. The family's gratitude reflects a sustained relationship with the facility and its people, culminating in a quiet, respectful farewell when the mother passed away at the age of 94. In this thread, the care feels like a neighborhood effort - characterized by kindness, familiarity, and long-term support that left a meaningful imprint on the family.
Not all experiences, however, align with the same optimism. A stark contrast emerges in reviews that recount neglect, poor communication, and outcomes that families attribute to systemic failings at the facility. One entry is an emphatic warning not to send a loved one there, noting that neglect and lack of communication were so severe that the patient did not survive. The poster asserts that the facility does not deserve even one star and recalls specific problems: being left in urine-soaked sheets for hours, sheets left near the bed for a day after changes, a stench that overwhelmed the room, and repeated difficulties reaching staff by phone. Concerns about unaddressed swelling, unanswered questions, and a patient who begged to leave all contribute to a narrative of disengagement during a vulnerable time. In another line of feedback, a mother-in-law's death is attributed to the facility's lack of care, with strong language about the management and the dire consequences of substandard treatment. Taken together, these accounts present a stark reminder that neglect and poor communication can have devastating effects on patients and their families.
Within the same broad set of comments, there are voices that acknowledge difficulties while also describing positive elements. One reviewer notes having a very good experience and not meeting a staff member they disliked, praising kindness, consideration, and the therapists' quality. Another frequent thread concerns the challenge of access - one person wishes the facility would answer the phone more reliably, a practical complaint that can compound stress in a time of caregiving. There are additional reports of specific care lapses: a friend with Parkinson's medication not consistently administered, even though it was checked off as given; a night shift that was described as a life-threatening problem in contrast with day staff; a patient who fell out of bed and lay on the floor for hours before someone checked in. These details, while not universal, underscore the importance of reliable staffing, vigilant monitoring, and robust communication across all shifts.
There is also a striking medical administration concern raised by a spouse of a patient in rehab for a serious infection. The doctor prescribed a regimen of intravenous antibiotics twice daily, but on a particular date the patient reportedly received only a 15-minute infusion after a beeping infusion system indicated an incomplete dose, falling short of the prescribed plan. The family's question - how to ensure adherence to the doctor's instructions and what steps to take to rectify the schedule - highlights the real-world implications of lapses in routine medical care within a rehabilitation setting. This thread adds to the mosaic of experiences that families carry with them: faith in the staff's goodwill and expertise, tempered by the demand for consistent, accurate medical administration.
In the end, the collection of experiences at this Gardnerville facility reveals a facility that can feel like a lifeline for some families and a source of deep concern for others. The same place that fosters gratitude for compassionate staff, personal connections, and successful rehab can also become the scene of troubling neglect and communication breakdowns that jeopardize patients' safety and well-being. The stories speak to the essential truths of elder and post-surgical care: that care quality depends on reliable staffing, clear communication, and strict adherence to medical plans, in addition to the kindness and competence of the individuals who make up the daily life of the center. For families in Gardnerville and beyond, these voices together underscore the importance of ongoing vigilance, open dialogue with management, and a steadfast commitment to ensuring that every patient receives the careful attention they deserve.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Gardnerville Health & Rehab Center in Gardnerville, NV is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The center provides a comfortable and homelike environment for seniors to live in.
The amenities at Gardnerville Health & Rehab Center are designed to enhance the quality of life for residents. There is a beauty salon on-site, allowing residents to maintain their personal grooming needs without leaving the community. Cable or satellite TV is available in each room, ensuring residents can relax and enjoy their favorite shows. Community operated transportation is provided, offering convenient access to local attractions and events. A computer center allows residents to stay connected with loved ones and engage in online activities.
Dining is an important aspect of life at Gardnerville Health & Rehab Center. Residents can enjoy delicious meals in a spacious dining room, which offers restaurant-style dining. Special dietary restrictions can be accommodated, ensuring that each resident's specific needs are met.
Care services at the center are comprehensive and personalized. With 24-hour call system and supervision, residents can feel safe knowing that assistance is always available. Trained staff members provide assistance with daily living activities such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and as prescribed. A mental wellness program focuses on promoting emotional well-being among residents.
Gardnerville Health & Rehab Center also prioritizes social engagement through its activities program. Concierge services are available to help plan day trips and coordinate resident-run activities within the community. Scheduled daily activities offer opportunities for enrichment and socialization.
The location of Gardnerville Health & Rehab Center offers convenience with nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, and hospitals.
Overall, the Gardnerville Health & Rehab Center provides a supportive environment where seniors can receive personalized care while enjoying a range of amenities and engaging in a vibrant social community.
Gardnerville Health & Rehab Center is located at 1573 Muller Parkway, Gardnerville, NV 89410 in Douglas County, Nevada
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