York General Hearthstone in York, NE
SaveP O Box 159, 2600 North Lincoln Avenue, York, NE 68467
For more information about senior living options: (844) 490-3973
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The staff are kind, hardworking, and genuinely caring. York General Hearthstone is in good shape, well-maintained, and a nice place. There are many engaging activities, including a therapy room, puzzles, a bird area, movies, holiday parties, and bingo. The therapy and nursing staff provide great care, helping residents return to their routines and enjoy life. The staff patiently communicate with families and explain things clearly, even via Facetime. The dining area is nice, and the staff work with families to honor care wishes. The facility has excellent, compassionate staff who truly care about residents.
They describe the facility as not caring for residents and even threatening them, making them feel like trash. They say residents' rights are ignored and that staff mistreat them. They report constant understaffing and that staff are treated horribly. They claim the facility only appears to have adequate help when state inspectors visit, but in reality it does not. They state that one nurse and one CNA are left on a floor for an entire shift, leading to inconsistent care. They describe the person in charge, Treva, as fake and caring only about the bottom dollar. They say the staff on the 500 and 600 wings are among the worst, with a catty high-school mentality depriving residents of proper care. They urge others to take their loved ones elsewhere. They claim the staff are incompetent with Alzheimer's and dementia patients, allowing residents to wander and fall. They recount a grandparent being left unattended long enough to fall, resulting in serious injuries and death. They note doctors change medications without consulting the family, causing unpredictable behavioral or emotional changes. They say doctors ignore relatives' input about medications. They mention communication issues, especially with overnight staff, about implementing requested changes in care.York General Hearthstone is best suited for families seeking a hands-on, socially active senior living option where daily assistance is readily available and proximity to home matters. The community earns its strength from caring, engaged staff who deliver practical nursing and therapy support, and from a calendar of activities that keeps residents connected to peers and to family. The rooms are modest but functional, with a straightforward layout that prioritizes safety and ease of care over polish. For residents who need help with mobility, getting in and out of bed, meals, and routine tasks, Hearthstone offers dependable, reach-out-and-help-on-demand support that reduces the burden on families.
That practicality, however, comes with clear caveats. Some reviews flag management as less than fully transparent about staffing when hiring, and that issue matters in a setting where consistent caregiver presence is critical. Families should expect to advocate for clear communication about who is staffing a given shift, and to confirm that hiring decisions align with the level of care promised. Others should be aware that while many staff members are described as kind and diligent, the overall organizational tone in leadership and staffing consistency can wax and wane. For some families, these concerns are not just minor annoyances but core deciding factors.
The strong points - hands-on nursing and therapy, genuine staff care, and a robust activity program - often offset the cons for residents who crave daily engagement and reliable assistance. The therapy department, nursing team, and dietary and environmental staff are repeatedly credited with delivering compassionate care that helps residents maintain as much independence as possible while staying connected to life beyond the facility. The social fabric matters: residents form relationships, participate in daily activities, and have opportunities to rejoin their own routines, which can be pivotal for mood, motivation, and overall well-being. For families, this translates to less daily worry about basic needs being met and more confidence that the resident is not simply warehoused.
Yet the counterweight to these strengths is real and serious. Several accounts describe understaffing, with situations where a single nurse and a single aide are left to care for an entire floor during a shift, raising legitimate safety concerns for wandering, falls, and timely response to emergencies. Other narratives describe communication gaps, especially around medications, where changes were made by doctors without family input and review. A few reviews suggest interpersonal dynamics that undermine trust, and concerns about how certain staff or wings are managed can color the entire experience. These patterns cannot be dismissed; they place a premium on proactive family involvement, precise care planning, and relentless follow-through by the facility's leadership.
The bottom line is practical: Hearthstone can be a solid fit for a resident who values a warm, active atmosphere and dependable daily support, but it requires vigilant oversight and clear expectations. Families should not assume consistency across shifts or comfort with every medical decision. Before choosing, secure a candid conversation with the administrator, request a written care plan, and insist on a concrete staffing schedule, especially for memory care or high-need days. Test the process by watching how new changes in care are communicated, how medication is reviewed, and how quickly the team responds to concerns. If transparency and staffing reliability are nonnegotiable, alternatives should be explored rather than accepted as the default.
For families who move forward with Hearthstone, practical next steps are essential. Schedule a tour that emphasizes real-world routines: a shift-change walk-through to observe staffing levels, a review of the care plan with a nurse, and time with reception staff to gauge responsiveness. Ask for a named point of contact for daily care updates, and request concrete examples of how doctors collaborate with families on medication decisions. Compare the dining experience, room layouts, and safety features across wings, and probe memory-care capabilities and fall-prevention measures. If the answers align with needs for transparency and consistent staffing, Hearthstone stands as a strong option; if not, be prepared to evaluate other York-area communities or in-home care alternatives that prioritize steadier leadership and fewer intermittent gaps in care.
129 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The York General Hearthstone in York, NE is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides residents with a comfortable and enjoyable living environment.
Some of the amenities offered include a beauty salon, cable or satellite TV, a computer center, a gaming room, and a small library. Residents can also enjoy the beautiful outdoor space, which includes a garden. The community offers move-in coordination to make the transition as seamless as possible for new residents.
In terms of care services, York General Hearthstone provides 24-hour call system and supervision to ensure the safety and wellbeing of all residents. Assistance with activities of daily living such as bathing and dressing is readily available. The staff also helps with transfers for those who need assistance. Medication management is provided to ensure that residents take their medications on time.
The dining experience at York General Hearthstone is tailored to accommodate special dietary restrictions. Nutritious meals are prepared and served to meet the unique needs of each resident. Additionally, there are various activities available for residents to participate in such as fitness programs, planned day trips, and resident-run activities. Scheduled daily activities keep residents engaged and entertained throughout their stay.
Convenience is another highlight of this assisted living community, with several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangement for non-medical purposes and transportation to doctors' appointments are available for added convenience.
With its array of amenities and care services along with its convenient location near various amenities in York, NE, York General Hearthstone is an excellent choice for individuals seeking a supportive assisted living community that provides comfort and personalized care.
York General Hearthstone is located at P O Box 159, 2600 North Lincoln Avenue, York, NE 68467 in York County, Nebraska
York General Hearthstone on seniors.fyi includes 5 photos including images showing interior, artwork, plant, decor, landscaping, hallway, dining, building, and more.
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