549 Keller Drive, Sidney, NE 69162
For more information about senior living options: (844) 490-3973
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The staff are forward and friendly. The front desk was helpful, and the doctor and nurse were quick and got the patient out fast. The care given to a family member was wonderful, with ambulance attendants, nurses, and dining hall staff described as gracious and very professional. People are treated with respect.
Reviewers describe the hospital as an absolute nightmare where severe cases slip through the cracks and staff display the nastiest attitudes. The billing department is described as poor, routinely failing to submit correct codes, leading to insurance denying preventive coverage. An ER visit is alleged to have involved no medications given and a record showing normal abdominal findings despite a distended abdomen. Sidney Regional Medical Center is accused of deceptive, misapplied billing and threatening patients with collections. The hospital has been described as repeatedly refusing to assist a disabled patient, resulting in repeated ER visits. A reviewer calls it the absolute worst hospital, citing two-week delays for urgent care and rude receptionists. The ER is criticized for poor communication and long wait times, even when tests are ready to be reviewed. There are claims that surgical tools were left inside a patient, indicating dangerous negligence. Front desk and nursing staff are described as rude and unhelpful, with persistent disorganization and lack of accountability.A string of patient experiences at Sidney Regional Medical Center and surrounding care facilities presents a stark and sometimes jarring picture. The reviews depict a wide spectrum of encounters, but a strong thread runs through many of them: people feel rushed, overlooked, or inadequately treated in critical moments, especially in emergency and urgent care situations. Several accounts describe long waits, poor communication, and a sense that serious symptoms were not taken seriously. In some cases, patients recount decisive miscommunications about what was or wasn't happening with their care, while others report that promises from clinicians or staff - such as medications or timely evaluations - were not fulfilled. Taken together, these stories paint a picture of a hospital where experiences can sharply diverge from what patients expect in a time of need.
Multiple reviews concentrate on the emergency department, painting it as a place where urgency and attentiveness were repeatedly missing. One account tells of a patient with a distended, firm abdomen who says no medications were given as promised by a physician assistant, and who later learned that X?ray results revealed a full colon. Another describes waiting for care while concerns escalated, with complaints that the ER would turn away or delay care for acutely ill individuals, including claims that a miscarriage was not promptly addressed and that a patient was initially told to see a primary care provider instead of receiving urgent ER attention. Several comments suggest that the ER staff may be overwhelmed or disorganized, with reports of rude receptionists, unclear directions, and a general sense that the department does not always communicate well about what is happening or why it is taking so long. Some reviews acknowledge that there are moments of helpful, attentive service, but those positive notes seem far from the prevailing sentiment in the ER-focused accounts.
Billing and administrative practices emerge as another major source of discontent. There are explicit accusations that the billing department consistently miscodes services, leading to insurance denials or a misalignment with a patient's benefits, particularly around preventive care. One review warns Sidney residents to be aware of billing practices that are allegedly designed to extract payments, to the point of threats of collections even when plans indicate no financial impact. The recurring theme is that billing is opaque, resistant to correction, and difficult to navigate, with patients feeling they must advocate aggressively with their health plans or escalate issues to state regulatory bodies. The frustration is not just about costs, but about a perceived lack of accountability and clarity in how charges are generated and justified.
In contrast to the many negative notes, there are a few positive threads scattered through the feedback. Some reviewers say that staff are courteous and respectful, and that the front desk or administrative personnel can be helpful and efficient in certain encounters. A couple of comments praise the care provided to individual family members during travel through Nebraska, and others credit specific providers or clinic teams with being friendly or quick when they are able. One remark simply notes that, for the patient's age, being treated with respect is a fundamental expectation that was met in that particular visit. These positive moments appear infrequently within the overall pattern of reviews but indicate that experiences can vary considerably from visit to visit and person to person.
Several narratives emphasize the broader context of limited healthcare options in the area, particularly for residents of Sidney. Reviewers discuss the challenge of having to navigate a system with few nearby alternatives, suggesting that people sometimes feel compelled to contend with suboptimal options because alternatives are not easily accessible. This context may contribute to heightened frustration when patients encounter delays, miscommunications, or billing problems - especially when they feel that getting appropriate care quickly is essential, such as during pregnancy or other time-sensitive situations. The frustration is amplified when reviews describe patients being directed toward other facilities far away or being told to pursue transfers after initial ER encounters that felt incomplete or unsatisfactory.
A handful of more alarming statements appear in the reviews, contributing to a sense of patient safety concerns. One reviewer mentions the alleged leaving of surgical tools inside a patient, and others describe experiences that include misdiagnoses or delays that could have serious health consequences. Some vivid narratives recount staff who were dismissive or condescending, with accounts of inflexible policies or attempts to escalate billing disputes through state channels or health plans. While it's important to treat every individual account with care, these claims contribute to an overall impression among readers that patient safety and respectful, consistent care may not always be reliably present in every encounter.
In sum, the collection of experiences conveys a hospital landscape where care quality appears highly variable. There are reports of genuine, compassionate care and efficient service in some visits, but they are overshadowed by repeated claims of delayed evaluations, inadequate pain management, poor communication, and aggressive or opaque billing practices in others. The recurring themes center on ER experiences characterized by delays and perceived neglect, administrative and billing friction that creates financial stress and distrust, and a sense that patients must fight for timely, clear, and appropriate care. For residents in the region, these stories underscore the importance of understanding one's own rights, verifying benefits with insurance, and seeking second opinions or alternative facilities when possible, especially in urgent or urgent-care scenarios.
61 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sidney Regional Medical Center-Extended Care is an assisted living community located in Sidney, NE. Our community offers a wide range of amenities to ensure the comfort and enjoyment of our residents. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, outdoor space, private bathrooms, restaurant-style dining, small library, telephone access, transportation arrangement (non-medical), transportation to doctors appointments, wellness center and Wi-Fi/high-speed internet.
In addition to these amenities, we also provide various care services to cater to the needs of our residents. These services include 24-hour call system for emergencies and assistance with activities of daily living such as bathing and dressing. Our staff also assists with transfers and provides medication management. We offer diabetes diet options and accommodate special dietary restrictions to ensure the health and well-being of our residents.
At Sidney Regional Medical Center-Extended Care, we prioritize the social and recreational aspects of assisted living. We provide concierge services to assist with any needs or inquiries. Our residents can participate in fitness programs and enjoy planned day trips. We also encourage resident-run activities and provide scheduled daily activities for engagement.
The surrounding area offers convenience with several amenities nearby. There are cafes, parks and pharmacies in close proximity for easy accessibility. Physicians and hospitals are conveniently located for any medical needs. Places of worship are also within reach for spiritual support.
At Sidney Regional Medical Center-Extended Care, we strive to create a comfortable and enjoyable environment for our residents. With our comprehensive amenities and care services coupled with convenient nearby facilities, our assisted living community is dedicated to providing a high quality of life for all residents.
Sidney Regional Medical Center-Extended Care is located at 549 Keller Drive, Sidney, NE 69162 in Cheyenne County, Nebraska
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