Arbor Care Centers - O'Neill in O' Neill, NE
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Information last verified:
Po Box 756, 1102 North Harrison, O' Neill, NE 68763
For more information about senior living options: (844) 490-3973
The mother is kind and generous. The mother would enjoy chocolates given as a gift. The daughter bought Mom chocolates as a gift.
The facility stinks like urine and is dirty throughout, including the carpet. Rooms were not cleaned during visits; trash and paper littered the floors, towel racks were missing, and there was dirt on surfaces. Staff were rude to residents and left them waiting for help with the bathroom for over an hour. There are serious health and safety concerns: kitchen issues with water and medicines, terrible documentation, and inconsistent COVID protocols with unmasked staff. Phone lines rarely work, making communication with the facility nearly impossible. Short-staffing and a poor care culture leave residents disengaged and neglected. The food is deplorable, mushy, and residents often don’t know what is on their plates. A report claims Arbor Cares is among the worst in the nation.Arbor Care Centers – O’Neill is best suited for families operating on a very tight budget who can accept uneven day-to-day care and require active, ongoing family oversight. In a rural Nebraska setting, the facility can appear like a place to contain costs, but that cost savings come with significant trade-offs in cleanliness, staffing reliability, and basic resident dignity. The best-fit family for this community understands that daily questions about safety, hygiene, and timely assistance will likely fall to relatives or guardians rather than the care team.
Conversely, those who need dependable, respectful, and responsive care should look at alternatives. Families prioritizing strong housekeeping, consistent communication, and attentiveness to mobility, incontinence, and medication management will likely be disappointed here. Residents who require proactive engagement, reliable assistance with bathroom needs, or purposeful daily activities will especially feel the gap. In short, this is not a destination for anyone who cannot or will not supervise care’s day-to-day operations.
The limited positives observed across the context point to a basic facility that operates at a budget tier. The potential upside is a lower-cost option in the area, with the expectation that some residents will receive the essential services needed to stay safe. However, those perceived advantages are overwhelmed by persistent and recurrent concerns noted by multiple families: rooms and common areas prone to dirt and odors, inconsistent housekeeping, and a culture where staff responsiveness and professionalism are questioned. In essence, affordability does not compensate for the core shortcomings in care quality and environment.
From there, the main drawbacks cluster around several pillars. Cleanliness is a recurring, troubling theme: rooms left unclean, stray litter in shared spaces, and odors that never seem to recede. Staffing reliability appears inconsistent, with reports of long waits for bathroom assistance, residents left unattended, and limited ability to reach staff by phone. Medication handling and documentation are cited as problematic in health reports, suggesting risk around proper oversight of medical needs. Communication gaps compound these issues: repeated failed attempts to reach the facility by phone and what feels like inconsistencies in daily updates to families.
To move forward, families should demand an explicit, well-documented plan for improvement before any move is finalized. Schedule tours at different times to observe staff engagement, housekeeping cadence, and activity programming. Request current state inspections and any corrective action plans, and speak directly with the administrator and several frontline caregivers. Probe specifics: nurse-to-resident ratios, fall-prevention protocols, medication administration processes, and housekeeping schedules. Clarify what happens when concerns arise, how complaints are tracked, and how families will be kept informed. Consider a short trial period if possible, or a clear exit path if benchmarks aren’t met.
In the end, the consensus from these experiences is clear: Arbor Care Centers – O’Neill should be avoided by families who cannot or will not commit to aggressive oversight and who prize safety, dignity, and cleanliness as non-negotiables. For a family with no feasible alternative and the willingness to supervise care closely, the facility may represent a last-resort option anchored by affordability. Otherwise, the prudent move is to explore other communities in the region with stronger reporting histories, better housekeeping and dining standards, and consistently responsive staff. The goal remains clear: place a loved one where care is proactive, respectful, and reliably present each day.
84 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Arbor Care Centers - O'Neill, a premier assisted living community nestled in the heart of O'Neill, NE. Our welcoming and comfortable environment is designed to promote independence while providing the support needed for a fulfilling lifestyle.
At Arbor Care Centers, we offer a wide range of amenities to enhance the quality of life for our residents. Enjoy relaxing moments at our beauty salon or engaging activities in our gaming room. Stay connected with loved ones through our Wi-Fi/high-speed internet and computer center, and take advantage of our community-operated transportation for easy access to local attractions.
Our spacious dining room features restaurant-style dining with nutritious meal preparation tailored to meet special dietary restrictions. Residents can savor delicious meals prepared by our dedicated staff while enjoying the camaraderie of fellow residents.
For those looking to maintain an active lifestyle, we provide a fitness room and wellness center, along with scheduled fitness programs and planned day trips. Our diverse activities cater to various interests, ensuring that residents always have something engaging to participate in, from resident-run activities to daily scheduled events.
Safety and support are paramount at Arbor Care Centers - O'Neill. Our caring staff is available 24/7 for supervision and assistance, offering services such as help with bathing, dressing, medication management, and more. We also prioritize mental wellness through specialized programs designed to foster emotional health.
Additionally, our community offers various conveniences such as housekeeping services, private bathrooms in fully furnished accommodations, outdoor spaces for relaxation, and even arrangements for non-medical transportation, including trips to doctors’ appointments.
Located conveniently near local cafes, pharmacies, physicians’ offices, restaurants, places of worship, and hospitals ensures that everything residents need is just around the corner.
Experience a vibrant community where care meets comfort at Arbor Care Centers - O'Neill, where every day is an opportunity for new experiences!
Arbor Care Centers - O'Neill is located at Po Box 756, 1102 North Harrison, O' Neill, NE 68763 in Holt County, Nebraska
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