Elkhorn Healthcare & Rehabilitation
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474 Highway 282, Clancy, MT 59634
For more information about senior living options: (844) 490-3973
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Elkhorn Health Care and Rehab is a facility that invites a mosaic of strong, hopeful experiences and sobering cautions. Across multiple accounts from residents' families and from the residents themselves, the common thread is a deeply caring, committed staff who appear to pour themselves into their work, even as the building and some operational aspects show their age. Several comments praise the warmth and attentiveness of the caregivers, while others point to persistent problems ranging from maintenance and safety to meal quality and timely medication. The net impression is of a place where the people matter most, but where the environment and systems could use substantial improvement.
Many stories center on the people who work there. Families repeatedly describe staff as tremendous, kind, patient, and genuinely caring about residents. In particular, dads and mothers who have spent months in the facility speak of staff who are attentive, professional, and helpful, going above and beyond to keep loved ones safe and happy. A recurring compliment is that the staff "care about the residents" and bring a positive energy to the hallways - so much so that even reviewers who feel the building is aging or the operations could be smoother still rate the staff highly. One reviewer notes that the facility needs an overhaul, but the people who work there are described as friendly and energetic, suggesting a strong caregiver culture that endures despite structural challenges.
The environmental side of the facility also receives both praise and critique. Several reviews mention comfortable and clean rooms, pleasant public spaces, and a generally welcoming atmosphere. Residents' families appreciate the clean, comfortable setting, and some reviewers remark on the small, personal feel of the place, noting that the staff from housekeeping, laundry, and direct care all contribute to a positive environment with smiles and pleasant attitudes. There is also praise for activities - such as a weekly Thursday music program - that residents clearly enjoy and that staff maintain with enthusiasm. Even when the building itself is described as old, the staff's vitality and the care they provide help to offset some of the physical shortcomings.
Yet, there are notably serious concerns threaded through many accounts. One strongly negative episode centers on a hospitalization scenario in which a family describes significant delays and miscommunications surrounding a patient's medication after discharge from the hospital. The account details missed 2 p.m. doses, conflicting explanations about whether medications would be delivered in-house or picked up elsewhere, and a late administration that contributed to a deterioration in the patient's condition. The family reports that the patient waited for care and medication, and ultimately required an ambulance to the hospital. This experience left them concluding that the facility would not be returning the patient there. It is a stark counterpoint to the otherwise glowing praise for staff and care, highlighting vulnerabilities in medication management, urgency, and coordination with outside providers.
Other criticisms point to more systemic issues: concerns about no hot water for extended periods; personal items disappearing; uncomfortable beds; and a broader sense that the facility's infrastructure and processes lag behind best practices. One review mentions that some residents feel their meals are frequently cold, with many preferring to have family bring food because the meals, often precooked and minimally heated, do not meet expectations. A recurring theme is that while staff are capable and kind, they can be overworked or understaffed, which affects attentiveness and the overall experience - especially for rehab patients who rely on a steady, well-coordinated routine.
Food, as a focal point of several critiques, receives a mixed verdict. In some accounts, meals are described positively, with compliments to the staff, chefs, and the overall dining experience. In others, the food is described as deplorable or not up to standard, with cold meals and a lack of palatability. The consensus in the more critical reviews is that food should be a higher priority for management and that meals deserve ongoing monitoring and improvement. The tension here underscores a common reality in care facilities: excellent caregiving can exist alongside dissatisfaction with nutrition and meal service, and the quality of these meals can significantly color the perception of daily life in the home.
Overall, the sentiment about Elkhorn Health Care and Rehab reflects a place of real human warmth and care, anchored by staff who repeatedly express genuine concern for residents' well-being. The patients and families who praise the staff emphasize the compassion, professionalism, and personal touch that make a difference in daily life. At the same time, several reviewers are clear about the facility's shortcomings: the building's age and condition, maintenance issues, inconsistent medication management, challenges in food quality, and the heavy workloads that can affect service levels. For families weighing options, the facility stands out for its people - caring, dedicated professionals who bring heart to their work - while also signaling a strong call for administrative focus on infrastructure, safety protocols, and nutrition programs.
In the end, Elkhorn Health Care and Rehab emerges as a place where the human element can shine brightly against a backdrop of practical difficulties. The staff's commitment and the residents' and families' appreciation for compassionate care are undeniable strengths. Yet, the most compelling reason to approach with measured expectations is the consensus that meaningful improvements are needed in facility upkeep, operational reliability, medication coordination, and meal quality. For those seeking a rehab or long-term care option in the area, this facility offers a clear promise of attentive, heartfelt caregiving - paired with areas that require thoughtful investment and management attention to ensure a consistently high-quality experience across all facets of care.
Elkhorn Healthcare & Rehabilitation in Clancy, MT is an exceptional assisted living community that offers an array of amenities and care services to enhance the quality of life for its residents. Our residents have access to a variety of amenities including a beauty salon for pampering and personal grooming needs, cable or satellite TV for entertainment, a computer center for staying connected with loved ones, and a fully furnished living space for comfort and convenience.
For those who enjoy socializing and staying active, Elkhorn Healthcare & Rehabilitation provides a dining room where residents can enjoy restaurant-style dining with delicious meals prepared by our skilled chefs. We also have a fitness room where residents can engage in physical activities to promote overall wellbeing, as well as a gaming room and small library for leisurely pursuits. Outdoor spaces such as gardens are available for relaxation and enjoying nature.
Our dedicated staff ensures that every resident receives the care they need. With 24-hour call system and supervision, assistance with daily activities such as bathing, dressing, and transfers is readily available. Medication management is provided to ensure proper administration of medications. We also offer specialized meal plans including diabetes diets and cater to special dietary restrictions.
At Elkhorn Healthcare & Rehabilitation, we prioritize mental wellness by offering a comprehensive mental wellness program that fosters emotional support and wellbeing. Transportation arrangement services are available both within the community for non-medical purposes as well as transportation to doctors' appointments.
Residents can stay connected with friends and family through telephone services and Wi-Fi/high-speed internet access. Housekeeping services are provided to maintain cleanliness and tidiness within the living space. Move-in coordination services assist new residents in settling down comfortably.
Our vibrant community encourages social engagement through concierge services, scheduled daily activities, fitness programs tailored to individual preferences, planned day trips to explore the surrounding areas, and resident-run activities that foster camaraderie among our residents.
At Elkhorn Healthcare & Rehabilitation in Clancy, MT, we strive to provide a supportive and enriching environment where residents can live with dignity and enjoy a fulfilling life.
Elkhorn Healthcare & Rehabilitation is located at 474 Highway 282, Clancy, MT 59634 in Lewis and Clark County, Montana
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