Sunterra Springs Springfield
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4935 South National Avenue, Springfield, MO 65810
For more information about senior living options: (844) 490-3973
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The facility is described as a great place for rehab where goals are met and many would recommend it. The staff are friendly, knowledgeable, and personable, delivering five-star care. Nursing is amazing with great personalities that brighten each day. The physical and occupational therapy teams are superb, with one-on-one support and a focus on independence. Families are treated like family, with staff who are supportive, caring, and positive in recovery. The facility is clean, modern, and offers private rooms that provide ample space for mobility. The food is good and meals are served with care and consistent quality. The administration and front-line staff are communicative and work together to meet patient needs. The overall experience is often described as top-notch for rehab and compassionate care.
They would not recommend Sunterra Springs to anyone. They described the care as horrible and unethical, with staff not listening to patients or families. They reported chronic understaffing, especially at night, causing delays in care and unanswered call buttons. They claimed medications were dispensed inconsistently or not given in a timely manner. They reported residents being left in dirty or soiled conditions for hours and not properly toileted. They stated management was overworked and staff rude or indifferent. They warned that interactions were limited because residents were kept mostly in their rooms rather than engaged. They criticized the food as inconsistent and not appetizing.Sunterra Springs Springfield is best suited for adults who need short-term rehab after a fall or surgery and who prize vigorous physical and occupational therapy, private rooms, and a modern, patient-focused environment. It is a convincing choice for families that want a dedicated rehab team that pushes toward independence, with medical staff and therapists who are consistently described as caring, capable, and engaged in the recovery process. For someone prioritizing a clearly defined Plan of Care, measurable progress, and a facility with a strong emphasis on the therapy journey, Sunterra tends to deliver.
Those who should consider alternatives are residents requiring steady, high-acuity long-term care or bedbound supervision, or anyone who cannot anchor care with frequent family oversight. Several reviews flag inconsistent med administration, variable responsiveness, and nights where staffing appears thin. For families needing a highly predictable, always-on level of oversight - where call buttons are answered promptly, hygiene is unwavering, and dressing and feeding support is reliably provided - these gaps can undermine confidence in Sunterra as a long-term home. In short, the model that shines for rehab may feel brittle for residents with ongoing, intensive daily needs.
The strongest case for Sunterra rests on the rehab-oriented strengths that consistently surface in the community's stories. The physical and occupational therapy programs are repeatedly praised as top-tier, with therapists delivering focused, individualized plans and measurable progress. Private rooms with ample space, modern equipment, and a therapeutic atmosphere structure progress around goal-oriented exercises rather than passive care. Nursing staff and wound-care expertise are highlighted as standout features in many accounts, and the overall atmosphere - cleanliness, professionalism, and a willingness to coordinate with families - helps recoverees regain confidence quickly. The breadth of support - from therapy to transportation to social work - frequently aligns with families' expectations for comprehensive post-hospital recovery.
However, the set of cons is real and persistent enough to warrant careful consideration. Staffing gaps, especially during evening and night shifts, recur in reviews, translating into slower response to call buttons, delays in routine tasks, and inconsistencies in daily care routines. Medication delivery and clarity around what is being given can vary by shift, and some families report feeling they must be vigilant or intervene to ensure basic needs - such as timely bathing, dressing, or meals - are met. Across the board, there are poignant, cautionary tales about understaffing and management responsiveness, as well as instances of subpar hygiene and room conditions that contrast with the facility's polished public spaces. These are not universally experienced, but they are credible enough to influence risk assessment.
The key to reconciling the positives with the negatives lies in leveraging the rehab strengths while enforcing clear, proactive oversight. For a rehab-focused stay, Sunterra's elite PT/OT teams and the private-room environment can yield rapid gains, with families noting that patients leave stronger and more independent than anticipated. The same strengths, however, only hold if staffing is sufficient and care plans are consistently implemented across shifts. Families should demand a detailed Plan of Care with daily progress notes, insist on reliable medication administration schedules, and request regular updates from nursing and therapy staff. If family oversight is limited, the risk of care gaps grows, especially on nights or weekends when staffing seems thinner.
In the end, Sunterra Springs Springfield represents a prudent choice for short-term rehabilitation when the emphasis is on aggressive therapy, personal attention, and a facility that supports independence through private rooms and a capable therapy team. It is not a universal fit for long-term, high-dependency residents or for families unable or unwilling to stay engaged enough to monitor care quality and staffing reliability. Pros offset cons when therapy remains the focal point of the stay and when admissions are framed with explicit expectations about staffing, med administration, and daily care routines. For families weighing options, the call should hinge on whether rehab goals can be pursued with close supervision and clear communication, and whether the plan for ongoing oversight post-discharge is realistic. If those conditions align, Sunterra Springs Springfield stands out as a leading choice in the Springfield area. If not, alternatives with steadier long-term staffing and more predictable daily care warrant serious consideration.
38 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Springfield-Branson Regional (10 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunterra Springs Springfield in Springfield, MO is an assisted living community that provides comfortable and convenient living for seniors. The community offers a variety of amenities to ensure a high quality of life for its residents. Each apartment is fully furnished and includes cable or satellite TV, a dining room, and a kitchenette. Residents can enjoy the outdoors with access to outdoor spaces and gardens. Wi-Fi/high-speed internet and telephone services are also available.
To support the needs of residents, Sunterra Springs Springfield offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure residents take their medications as prescribed. A mental wellness program is offered to promote emotional well-being.
The dining experience at Sunterra Springs Springfield caters to individual dietary needs with special dietary restrictions taken into consideration. Meal preparation and service are provided, ensuring residents receive nutritious meals that meet their specific dietary requirements.
A wide range of activities is offered to keep residents engaged and entertained. Scheduled daily activities provide opportunities for socialization, recreation, and personal growth.
In terms of location convenience, Sunterra Springs Springfield benefits from its proximity to various amenities. There are numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby.
Overall, Sunterra Springs Springfield in Springfield, MO is an assisted living community that offers a comfortable living environment with comprehensive care services and convenient access to nearby amenities.
Sunterra Springs Springfield is located at 4935 South National Avenue, Springfield, MO 65810 in Greene County, Missouri
Sunterra Springs Springfield on seniors.fyi includes 13 photos including images showing interior, bedroom, building, architecture, exterior, chandelier, grass, windows, and more.
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Interior
Decor
Building
Architecture
Bedroom
Windows
Dining
Lighting
Seating Area
Lobby
Exterior
Grass
Exercise Equipment
