Westwood Hills Health & Rehabilitation Center in Poplar Bluff, MO
Save
3100 Warrior Lane, Poplar Bluff, MO 63901
For more information about senior living options: (844) 490-3973
The staff is friendly and puts residents first. The physical therapy is absolutely amazing. The nurses are well educated. The facility is clean inside and out. The staff treat residents like family. Activities are fun and the facility is well decorated. The therapy is tremendous and helps residents get back on their feet quickly.
The facility treated residents terribly and neglected them. A catheter was placed incorrectly and medications were denied. Residents were left on the commode for over an hour with no call-light. The lights did not work and bathrooms were often locked. Wound care was performed poorly; staff often had to be told how to clean wounds. The home is severely understaffed, especially at night and on weekends. Some aides were good, but showers could go days without being given. Infections occurred due to dirty dressings and leaking wounds. Discharge planning was poor; IV lines were left in for weeks. Families had to do much of the caregiving because staff were unavailable. Residents were left unattended, leading to falls and near-falls. A relative died alone due to lack of monitoring and delayed care. Some staff were disrespectful and made comments about money, undermining care. The facility failed to provide timely medications and essential treatments, including infusions. The facility would not be recommended by reviewers.Westwood Hills Health & Rehabilitation Center in Poplar Bluff, MO is best suited for families prioritizing strong rehabilitation therapy and a perceived "family-like" atmosphere, where compassionate staff and visible effort from the therapy and nursing teams can help a resident regain function quickly. Several accounts praise the therapy program as tremendous and the nurses as well trained, with aides responsive to needs and a climate where residents feel treated with warmth. The facility earns credible trust from families who value daily presence, regular communication, and a clean, well-kept environment. For someone focused on rapid functional recovery and personal attention from a dedicated therapy crew, this community can deliver meaningful gains when the day-to-day operation remains steady.
Still, clear caveats drum loudly enough to merit serious consideration. Staffing shortages and uneven coverage surface repeatedly, with multiple reviews describing nights and weekends as particularly lean. Families report scenarios where aides and nurses were not immediately available, medication administration appeared delayed or delegated to less qualified staff, and basic tasks - like showering a resident or changing wounds - were delayed for hours. Erratic supervision surfaced in several accounts, including instances of residents left unattended, wounds not cleaned properly, and communication gaps with family members about care plans or changes in condition. These patterns matter: in a setting where the care needs can be high, fluctuations in staffing directly impact safety and trust.
The most hopeful indicators center on strong therapy outcomes and the sense that many staff members genuinely care. Where therapy is prioritized, residents often recover strength and mobility rapidly, and families note that the DON and therapy teams collaborate with local doctors to optimize treatment plans. Cleanliness and facility upkeep receive praise, as do activities that keep residents socially engaged and mentally engaged. When staffing aligns with those goals, the environment feels supportive, and family members report being kept informed and reassured about progress. Yet these positives are fragile if core needs - medication safety, timely assistance, and consistent supervision - are not consistently met.
The most alarming red flags are concrete and recurring. Wounds and infections go unmanaged when wound care is delayed or misapplied, and one family describes a scenario where a resident's feet became infected due to inadequate gauze care. Others recount unaddressed medical questions or discharges left with unresolved lines or medications still active, creating confusion and potential hazards after transition to home. The frequency of such reports - paired with cries about understaffing and insufficient training on certain shifts - paints a realistic picture: the same facility can feel like a skilled rehab center on good days and a high-risk environment on others. For families who cannot tolerate even temporary lapses in supervision, this is a decisive factor.
Given the mixed track record, a practical decision approach is essential. Prospective residents should demand current staffing ratios by shift, request a tour of the therapy suites to observe engagement, and speak directly with the therapy and wound-care teams about their processes. Clarify how med passes are scheduled, who handles urgent needs after hours, and what the disaster-plan looks like if a nurse is unavailable. If the family prioritizes reliability and anticipates ongoing complex medical needs, it is prudent to compare Westwood Hills with alternatives that demonstrate consistently strong staffing, tighter infection controls, and transparent discharge planning. In short, Westwood Hills can be a solid fit for rehab-focused residents who can tolerate occasional staffing gaps, but it is not a universal solution for every high-acuity case.
The bottom line is practical and clear: Westwood Hills offers meaningful rehab potential and a family-oriented feel, but the experience hinges on staffing stability and dependable bedside care. Families must weigh the credible, high-quality therapy and personable staff against the credible risk of delayed meds, uneven supervision, and safety lapses on busier shifts. For those who can actively verify current operations, set clear expectations, and maintain vigilant oversight, the facility can be a productive option. For anyone whose loved one requires rock-solid 24/7 nursing oversight, constant wound and medication management, or meticulous discharge coordination, alternatives with stronger, more consistent staffing may be the wiser path.
132 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Westwood Hills Health & Rehabilitation Center in Poplar Bluff, MO, is a well-equipped and highly regarded assisted living community. Residents can enjoy a variety of amenities designed to enhance their comfort and overall well-being.
The community offers a beauty salon where residents can pamper themselves, as well as cable or satellite TV for entertainment. Community-operated transportation ensures that residents have easy access to nearby destinations, and a computer center is available for those who wish to stay connected digitally.
Dining at Westwood Hills is an exceptional experience with a restaurant-style dining room where residents can enjoy flavorful meals prepared by the professional staff. Special dietary restrictions are accommodated, ensuring that each resident's needs are met.
There are various spaces within the community that provide opportunities for leisure and recreation. A fitness room allows residents to engage in physical activity and maintain their health, while the gaming room offers entertainment options. The small library provides a quiet place for reading and relaxation.
At Westwood Hills, residents' healthcare needs are always attended to. Care services include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive the proper dosage at the right time. Furthermore, diabetes diets and special dietary restrictions are catered to.
The community understands the importance of social engagement and provides numerous activities for residents to participate in. Concierge services offer assistance with planning day trips, while resident-run activities encourage camaraderie among peers. Scheduled daily activities keep residents engaged and entertained throughout the week.
Located in Poplar Bluff, Westwood Hills benefits from its proximity to various nearby amenities. There are three cafes within reach for socializing or grabbing a quick bite, along with four parks where residents can enjoy nature. Fifteen pharmacies ensure convenient access to medications, while eleven physicians offer medical care nearby. Numerous restaurants provide dining options for those who wish to explore beyond the community. Transportation options are plentiful, with four available nearby, and access to places of worship, theaters, and hospitals is also convenient.
Overall, Westwood Hills Health & Rehabilitation Center provides a comprehensive and supportive assisted living community where residents can enjoy a comfortable lifestyle while receiving the care they need.
Westwood Hills Health & Rehabilitation Center is located at 3100 Warrior Lane, Poplar Bluff, MO 63901 in Carter County, Missouri
Shady Oaks Retirement Home
Poplar Bluff, MO
Warm, resident-focused community offering multiple care options (assisted living, board-and-care, independent living) with comprehensive amenities.
Peaceful Pines Residential Care Facility
Poplar Bluff, MO
Personalized care with 24-hour supervision, furnished rooms, meals, and a mental wellness program.
River Mist
Poplar Bluff, MO
Updated, clean facility with attentive staff and solid dining.
Cedargate
Poplar Bluff, MO
Clean, welcoming atmosphere with friendly staff and spacious rooms with adjoining bathrooms.
Cedargate Healthcare
Poplar Bluff, MO
Small, personalized community (16 beds) with 24-hour supervision and comprehensive ADL/medication support.
Swift Creek Residential Care Center
Poplar Bluff, MO
Small, intimate setting with personalized care.
Seniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
Comprehensive Guide to Qualifying for Home Health Care Services
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
Powerful Realities of Elder Abuse and the Most Effective Ways to Report It
Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.
Building
Rehabilitation
