Westwood Hills Health & Rehabilitation Center is a nursing home community in Poplar Bluff, MO.
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Westwood Hills Health & Rehabilitation Center in Poplar Bluff, MO
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3100 Warrior Lane, Poplar Bluff, MO 63901
For more information about senior living options: (866) 208-4318
Many residents describe caregivers as respectful and attentive.
A number of reviewers say the staff treats residents with respect and compassion. Several also mention that caregivers respond quickly to needs, keep families informed, and handle questions without brushing them off. A few reviews specifically highlight knowledgeable nursing staff and the way aides engage residents.
Several families praise spotless rooms and housekeeping.
Multiple reviewers mention that rooms are very clean or kept spotless, and they point to housekeeping taking good care of day-to-day appearance. One review also calls out the facility being cleanest and another describes it as well decorated. At the same time, at least one reviewer reports the rooms feel run down and worn out, including issues with showers.
Residents and families mention regular activities and shared spaces.
Some reviewers say the community offers activities that encourage social time and thinking skills. Others specifically call out that there are a lot of activities and a large day room where families can gather. One review also frames the environment as feeling more like a family during lockdown, which ties to engagement and companionship.
Therapy is repeatedly described as helping residents recover.
Several reviews mention physical therapy as a standout part of rehab, including descriptions of therapy being amazing or tremendous. A couple of families say their loved ones were stronger after therapy and were working toward going home. However, at least one reviewer reports medication or care issues during a therapy-related stay, which affected their experience despite the rehab intent.
Multiple reviews describe inadequate care, neglect, or poor supervision.
Many negative reviews point to short staffing, missed care, and lack of help when residents needed assistance. Several describe medication problems, delayed or incorrect treatment, or residents left in unsafe situations such as being left on equipment or unattended. A few reviews also mention weak communication with families and concerns around discharge planning, including referrals.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
132 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation Transportation arrangement
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesWestwood Hills Health & Rehabilitation Center is located at 3100 Warrior Lane, Poplar Bluff, MO 63901 in Carter County, Missouri
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Building
Rehabilitation
