Milan Health Care Center in Milan, MO
Save52435 Infirmary Road, Milan, MO 63556
For more information about senior living options: (844) 490-3973
The staff are described as individualized and caring for their residents. The administrator offered to help a visitor who was walking around.
The facility does not look after the emotional or physical welfare of its residents. The quality of life is subpar, and residents are chastised for complaining and retaliated against. It's a miserable existence that no one would wish on their enemies, let alone their family. It is the worst place to put loved ones. The med tech dropped a medication and was nasty about it when addressed. A pill was found under a resident's bed after taking him out to smoke, and the staff replied that they "find pills all the time." The music in the facility was so loud it could be felt throughout the building (rap music in particular). The staff didn't wear distinguishable clothing on weekends, making it hard to tell staff from residents; the halls smelled of urine throughout the building. Residents were seen standing in the med room where they didn't belong. The administrator allegedly claimed that the reviewer said they couldn't wait for the dad to die and caused conflict between family due to alleged lies, and couldn't handle criticism. The dad had a thigh bruise with no idea how it got there, and it remained prominent after 12 days. It is not safe; the reviewer's mother-in-law fell three times and required heliport to Kansas City.Milan Health Care Center in Milan, Missouri, is best suited for families that need a lower-cost option and are prepared to supervise care closely. The fit works only when a resident's daily needs are modest and oversight is constant: someone who can regularly check medications, monitor changes in condition, and push for timely responses from staff. In short, this community rewards hands-on involvement and frank, ongoing engagement from relatives or a designated caregiver. Without persistent supervision, the risk of neglect, mismanagement, and unsafe incidents seems high, making this a choice that hinges on active family participation rather than self-sufficiency on the part of staff.
Those with higher safety needs or expectations of consistent, respectful treatment should look elsewhere. Several reviews warn that residents are chastised for voicing concerns, and retaliation or blame can appear to color interactions with family members. Repeated mentions of medication errors, disorganization, and a roaming sense of chaos - like loud music and indistinct staff identities - signal a facility where reliability and dignity are not guaranteed. Falls and injuries also appear in the accounts, underscoring that this environment may expose a resident to meaningful risk unless vigilant oversight is constant and effective.
Pros can hardly be described as strong in isolation, but a few caregivers are noted as individualized and attentive. One review even states that a family member residing there finds staff caring, hinting that the human touch is possible on some days. However, these positives fail to offset the core concerns: safety lapses, poor complaint handling, and a culture that seems resistant to accountability. The fact that a nurse's or med tech's error can trigger defensiveness and blame from management dilutes any potential benefit from occasional compassionate care. In such a balance, the scales tip toward caution rather than reassurance.
Environmental and procedural red flags are consistently highlighted. Medication handling incidents - such as pills going missing or being mishandled - are not isolated events but part of a pattern that undermines trust. The absence of clear staff identification, coupled with sensory chaos like loud rap music and a pervasive urine odor, creates a disorienting, dehumanizing atmosphere. Bruises and unexplained marks on residents raise questions about supervision, while the administration's response to criticism appears adversarial. When leadership shifts the burden to families rather than investigating and correcting issues, a sense of insecurity takes root that is hard to dispel through words alone.
For families evaluating options, a concrete due-diligence checklist is essential. Ask about staff-to-resident ratios across shifts, the specific protocol for medication administration and error reporting, how promptly falls or injuries are investigated, and what training exists around elder abuse prevention, de-escalation, and respectful communication. Schedule unannounced visits to observe daily routines, talk with residents privately about their experiences, and verify the consistency of care across weekends and holidays. If safety, dignity, and transparent accountability are non-negotiables, many families will prefer facilities with demonstrable track records in these areas rather than accepting piecemeal improvements here.
In sum, Milan Health Care Center presents a high-risk profile for most families. The combination of skepticism from staff toward complaints, inconsistent care quality, and tangible safety concerns lands this community outside the recommended list for those who value steady, respectful, evidence-based care. If choosing Milan, enter with clear expectations, measurable care goals, and a plan to escalate issues promptly. Otherwise, prioritize facilities with stronger safety records, predictable staffing, and proactive resident advocacy. The decision should hinge on whether ongoing, vigilant oversight is feasible and whether the cost savings (if any) are worth the trade-off in security and well-being.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Milan Health Care Center in Milan, MO is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community has a beauty salon where residents can pamper themselves and maintain their personal grooming needs. Each resident's entertainment needs are catered to with access to cable or satellite TV, as well as a gaming room and small library for leisurely activities. There is also a computer center with Wi-Fi/high-speed internet connectivity available for residents who want to stay connected digitally.
Residents can enjoy delicious meals in the dining room that offers restaurant-style dining experiences. Special dietary restrictions are carefully taken into consideration while preparing meals, ensuring that everyone's nutritional needs are met. Additionally, there is a kitchenette available for those who may prefer cooking their own meals.
To support an active lifestyle, the community offers various amenities such as a fitness room and outdoor spaces where residents can engage in physical activities or simply relax amidst nature. A wellness center is also available on-site for residents to address their healthcare needs.
Care services provided at Milan Health Care Center include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, and assistance with transfers for individuals with mobility challenges. Medication management is also offered to ensure that residents receive their prescribed medications on time. Additionally, transportation arrangements can be made for medical appointments or other outings.
The community organizes a variety of activities throughout the day to keep residents engaged and entertained. These include fitness programs, planned day trips to explore nearby attractions, resident-run activities where individuals can showcase their talents or interests, as well as scheduled daily activities facilitated by staff members.
Milan Health Care Center enjoys its location within proximity to essential amenities. There are cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all conveniently located nearby.
Overall, Milan Health Care Center provides a warm and inviting environment where residents can enjoy a range of amenities, receive dedicated care services, and participate in various activities, ensuring a fulfilling and comfortable assisted living experience.
Milan Health Care Center is located at 52435 Infirmary Road, Milan, MO 63556 in Sullivan County, Missouri
Milan Health Care Center on seniors.fyi includes 5 photos including images showing interior, decor, bedroom, building, entrance, pathway, landscaping, outdoor, and more.
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