Northland Rehabilitation & Health Care Center

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  • Interior

    A spacious and modern dining area with tables, colorful chairs, and elegant lighting.

  • Outdoors

    A volunteer assists an elderly person with gardening in a community garden.

  • Decor

    A modern living room with patterned chairs, a central table, and a large window letting in natural light.

  • Living Room

    A cozy living room setting with patterned chairs and a table near a fireplace and large windows.

  • Building

    A view of a building with a driveway and parked cars on a clear day.

  • Architecture

    A building with a covered entrance and driveway on a sunny day.

  • Bedroom

    A cozy and minimalist bedroom with a single bed, armchair, and large window allowing natural light to fill the space.

  • Dining

    Modern kitchen with a sleek dining area and stylish pendant lighting.

  • Lighting

    A spacious dining room with colorful chairs and modern decor.

  • Garden

    A covered outdoor patio with seating and a garden area under a sunny sky.

  • Exercise Equipment

    A physical therapy room with various exercise equipment and large windows.

  • Shower

    An accessible bathroom with a shower chair and grab bars for safety.

  • Healthcare

    A clinic room equipped with dialysis machines and comfortable chairs for patient treatment.

Northland Rehabilitation & Health Care Center

4301 North East Parvin Road, Kansas City, MO 64117

For more information about senior living options: (844) 490-3973

3.7 from 100 reviews
5 stars
61
4 stars
4
3 stars
4
2 stars
7
1 stars
24

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    Overall Review of Northland Rehabilitation & Health Care Center

    Pros

    • pro The therapy at Northland is exceptional, helping patients regain independence.
    • pro The staff are friendly, caring, and attentive, making residents feel welcome and valued.
    • pro The facility is beautiful inside and out, with administration highly regarded.
    • pro Northland Therapy is exceptional, with patients progressing quickly and staff being terrific.
    • pro The rehab and therapy teams are dedicated and supportive.
    • pro Residents and families consistently praise the personal, compassionate care they receive.
    • pro The center feels like home, with residents treated like family.
    • pro The staff routinely call residents by name, showing genuine respect and care.
    • pro The environment and rooms are pleasant, contributing to a positive experience.
    • pro Many reviewers would strongly recommend Northland Rehabilitation and Health Care to others in need.

    Cons

    • pro The food service is absolutely terrible.
    • pro The timeliness, accuracy, and completeness of meals are significantly deficient.
    • pro In-room meals are typically 1 to 2 hours late.
    • pro Meals are often incomplete, missing items or basic essentials like condiments and silverware.
    • pro The facility appears severely understaffed, and management is reportedly aware, but things have not improved.
    • pro The bed design has openings and ridges that can cause injuries and are not properly covered.
    • pro A resident sustained a leg injury requiring 27 stitches after being moved from bed to chair.
    • pro A later injury to the other leg occurred due to the same bed design, creating a new wound.
    • pro Dinners are served last; the food is tepid and not good, and the coffee is basically brown water.
    • pro Staff around the nurses' station are observed talking and cussing, ignoring requests for assistance.
    • pro Blood sugar checks are not performed before meals, and basic needs or care plans (like transportation) are not consistently followed.
    • pro At least one reviewer would not recommend this facility.

    Review

    Northland Rehab and Healthcare Center presents a mixed picture that many families would recognize in real-world post-acute care: a facility that excels in care quality and personal attention in some areas, while facing serious, recurring complaints in others. Across the reviews, the building and grounds are repeatedly described as attractive and welcoming, with residents and guests noting that the rooms are comfortable and the environment feels like a safe, homelike place. The consensus on the people delivering care is generally positive: many praise the warmth, professionalism, and dedication of the staff, and the rehabilitation therapies receive frequent raves for effectiveness and encouragement.

    A standout thread throughout the comments is the quality of therapy and the dedication of the therapy team. Numerous reviewers describe therapy as exceptional and identify it as the primary driver behind meaningful recovery. One person notes that they arrived as a fall risk and left able to walk unassisted, highlighting how the rehab department helped transform their mobility and confidence. Others echo that the therapy staff is terrific and that the care team's personalized attention makes a real difference in progress and motivation. Several comments express genuine gratitude for the support, with phrases like "therapy was excellent," "the therapists were patient and encouraging," and "the entire team makes me feel I'm more than a bed occupant." The sentiment is clear: for many residents, therapy is the bright spot and the reason families feel hopeful about outcomes.

    Beyond therapy, reviewers frequently acknowledge the care and compassion of the nursing staff and other caregivers. People describe nurses and aides who remember names, respond with kindness, and treat residents with respect and dignity. A number of comments emphasize that the overall caregiving environment feels attentive and friendly, and some highlight small, meaningful interactions - being greeted by name, feeling supported in daily activities, and having a sense that staff genuinely cares about the person as an individual. The facility is often described as having a caring atmosphere, with several accounts indicating that staff members go above and beyond in ways that make patients feel valued and secure.

    However, a cluster of critical experiences centers on food service and related meal issues. The reviews are consistently explicit about problems with meals: in-room trays arriving one to two hours late, meals occasionally missing items or essential accoutrements, and coffee that is essentially undrinkable. Several accounts note that the dining experience can be tepid by the time residents receive their food, which strongly detracts from what would otherwise be a four-star experience in other respects. The problem is sometimes attributed to understaffing, with managers reportedly aware of the shortages but not solving them promptly. In contrast, a few entries mention days when the food and service were good, which underscores the variability and suggests that the current system is inconsistent rather than uniformly poor. When food service falters, it shades the overall impression of the facility, even as therapy and caregiving remain strong.

    Safety concerns and reports of injuries also feature prominently in several accounts. One review describes a dramatic leg injury occurring during a move from bed to chair, allegedly caused by a bed design featuring multiple square openings along the bottom and a ridge around them. The wound required 27 stitches, and the reviewer worries that other residents may have been harmed as well. A subsequent report claims a second incident where a different leg sustained a new injury, with fears that the bed design poses an ongoing risk. These vivid accounts raise legitimate questions about resident safety protocols, device design, and the adequacy of protective features. They contrast sharply with the otherwise positive perceptions of staff care, highlighting a critical area where patient safety protocols need reinforcement and urgent attention.

    Other reviews highlight operational gaps that affect day-to-day quality of life and safety. Instances include delays or failure to arrange transportation for doctor appointments, missed blood sugar checks before meals, and a lack of timely assistance for residents who need mobility support. There are reports of patients left for extended periods without meals or adequate care, and even a claim that a staff member did not recognize a resident's identity, leading to confusion at meal service. One account describes a discharge planning misstep that resulted in unnecessary risk and a delayed transfer to a different care setting. Taken together, these anecdotes suggest variability in the consistency of essential services - transport, monitoring, daily care, and timely response - that can have meaningful consequences for patient well-being and family trust.

    Overall, the landscape at Northland Rehab and Healthcare Center is one of notable strengths tempered by urgent areas for improvement. The facility earns high marks for its aesthetics, its compassionate and capable staff, and the transformative potential of its therapy program. Yet persistent concerns about food service reliability, patient safety in equipment design, and the consistency of basic daily nursing and logistical tasks undermine what could otherwise be an outstanding reputation. Families considering this center should weigh the very strong rehabilitation and caregiving aspects against the repeated reminders from the reviews that meal service, safety safeguards, and coordinated daily care require focused attention and continual improvement. It is clear that with targeted enhancements in food operations, safety checks, and clearer communication and planning around transport and daily needs, Northland could consistently deliver the holistic, high-quality experience that many residents and families already witness in the therapy suites and patient rooms.

    Features

    Housing

    • 90 resident community capacity 90 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kansas City International (14 miles away) Kansas City International (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Northland Rehabilitation & Health Care Center in Kansas City, MO is a comprehensive assisted living community offering a wide range of amenities and care services to meet the needs of residents.

    For convenience and comfort, the community provides a beauty salon where residents can receive professional hair and grooming services. Cable or satellite TV is available in each room for entertainment purposes. Community-operated transportation is provided for residents to attend appointments, run errands, or partake in group outings.

    A computer center is available for residents to stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining experiences with delicious meals prepared and served by the staff. Housekeeping services ensure that living spaces are kept clean and tidy.

    Various recreational options are also available for residents' enjoyment. A fitness room is provided for physical activity and wellness programs to promote healthy lifestyles. A gaming room allows residents to socialize and engage in friendly competitions. Outdoor spaces such as gardens provide opportunities for relaxation and connection with nature.

    Residents have access to private bathrooms for personal use. The small library offers a quiet space for reading or borrowing books of interest. Telephone services are provided, ensuring communication with family and friends is just a call away.

    The wellness center promotes overall well-being by offering various healthcare services such as medication management, assistance with daily activities like bathing and dressing, diabetes diet support, special dietary restrictions, meal preparation, transportation arrangement, and around-the-clock supervision.

    Additionally, the community offers a variety of activities to keep residents engaged and entertained. Concierge services are available to assist with any needs or inquiries. Fitness programs help keep residents active and healthy. Planned day trips provide opportunities for exploration outside the community's premises. Resident-run activities give individuals the chance to showcase their talents or lead group hobbies. Scheduled daily activities ensure there's always something exciting happening within the community.

    With nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, the Northland Rehabilitation & Health Care Center is conveniently located in close proximity to essential services and recreational opportunities.

    Nearby Places of Interest

    Physicians

    • Cerner Healthe Pharmacy (1.2 miles)
    • Graham Bruce D (1.5 miles)
    • John D. Eatman, MD (1.5 miles)
    • Orthopedic Health of Kansas City formerly Drisko, Fee & Parkins ( DFP ) - North Kansas City (1.9 miles)
    • Meritas Health Corporation (2.1 miles)
    • Elevate Holistics Medical Marijuana Doctors (2.6 miles)
    • Innocent O Anya MD (3.1 miles)

    Hospitals

    • North Kansas City Hospital (1.4 miles)
    • Truman Medical Center (5.8 miles)
    • Children's Mercy Research Institute (5.9 miles)
    • Kansas City VA Medical Center : Midwest Biomedical Research (6.7 miles)

    Pharmacies

    • CVS Pharmacy (2 miles)
    • Walgreens (2.1 miles)
    • CVS Pharmacy (2.6 miles)
    • Walgreens (3.3 miles)
    • Walgreens (3.9 miles)
    • CVS Pharmacy (5 miles)
    • CVS Pharmacy (5 miles)

    Places of Worship

    • North Cross United Methodist Church (2.3 miles)
    • Resurrection Downtown (5.4 miles)
    • Gashland Presbyterian Church (6 miles)

    Parks

    • Paradise Falls (2.5 miles)
    • Budd Park (3.5 miles)
    • Bar K Dog Bar (4.1 miles)
    • Washington Square Park (6 miles)
    • Central Park (6.4 miles)
    • Rotary Park (7 miles)

    Restaurants

    • Jefferson's (2.9 miles)
    • Hawaiian Bros (3 miles)
    • Sonic Drive-In (3.3 miles)
    • McDonald's (3.4 miles)
    • 54th Street Grill & Bar (3.5 miles)
    • Side Pockets (4 miles)
    • Garozzo's Ristorante (4.2 miles)

    Cafes

    • Panera Bread (3.5 miles)
    • Blip Roasters (5.3 miles)
    • Messenger Coffee Co. (5.4 miles)
    • Mildred's (5.7 miles)
    • Panera Bread (6 miles)
    • Friendly Bean Coffee (6.4 miles)
    • Filling Station (6.6 miles)

    Transportation

    • KC Streetcar (6 miles)
    • Amtrak Kansas City - Union Station (6 miles)

    Theaters

    • Liberty Cinema 12 (7.1 miles)

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