701 Blue Ridge Road, Columbia, MO 65201
For more information about senior living options: (844) 490-3973
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The facility is described as a very good place. The staff are friendly and attentive to their patients. A family member is very happy with the staff and how they treat their mother; she enjoys being there and appreciates the nurses and CNAs who care for residents. A family member notes that the father enjoys living there; staff are pleasant and keep families up to date with in-person or phone meetings; the social worker and activity director are wonderful with both patients and families.
The facility has been plagued by poor management, ineffective leadership, inadequate communication, and neglect of resident care due to maladministration. The in-house doctor failed to provide a prescribed medication for over 72 hours without notifying administration. The facility neglected to submit requested medical documents to the insurance company, further complicating medical care. The individual was unjustly denied access to their personal medication and to documents requested at dismissal. Admission paperwork was mishandled, with reports of loss or non-arrival and no notification of the final decision. The food is fried and high in salt, morning medications are not given on time, and there is no cold water available. A resident fell and was yelled at by staff, with no timely assistance and handling that caused additional pain. A patient with a broken ankle was moved from wheelchair to bed without adequate help, resulting in a fall. The facility is poorly managed, with lies, long waits to answer call buttons, neglect of residents, and unclean rooms. Insulin was administered without proper checking, indicating unsafe medication administration.The facility described by those who shared their experiences is one where a pattern of administrative failures and lapses in resident care has left families feeling unsettled, frustrated, and sometimes alarmed about the safety of their loved ones. Across several accounts, the common thread is a sense that leadership and communication were often insufficient to prevent real-world harm, even as some residents and families experienced moments of warmth and attentiveness from individual staff members. The resulting picture is complex: moments of genuine care and moments of disorganization that undermined trust.
A number of reviews focus on serious failures in medication management and medical documentation. One account details a breakdown in medical responsibility where an in-house doctor did not provide prescribed medication for more than 72 hours and did not inform administration about the lapse. Compounding this, the facility allegedly failed to submit requested medical documents to an insurance provider, which further complicated the resident's medical care. Perhaps most troubling, the resident was allegedly denied access to personal medications and to requested documents at the time of dismissal. These allegations suggest a systemic problem that can directly threaten a patient's health and continuity of care, and they were linked by reviewers to life-threatening conditions that resulted in hospital admissions.
Another recurring theme is the difficulty families faced when trying to place a loved one in the facility. One reviewer described an attempt to place their daughter that stretched over more than two months, plagued by reports that paperwork was lost or never arrived. Even after paperwork was completed, a decision was reportedly made not to accept the daughter without notifying the family. When the family followed up two weeks later, they were told the decision had never been finalized and that their daughter had not been accepted. This lack of timely communication meant more time wasted and reduced opportunities for families to pursue alternative placements in a timely fashion. The frustration expressed centers on the sense that administrative inefficiency directly impeded critical decisions about a loved one's care.
The sentiment toward the facility is not uniformly negative, as a handful of reviews offer praise for staff and the way some residents are treated. For some families, the staff are described as pleasant, attentive, and engaging; social workers and activity directors are singled out as particularly helpful, with praise for the way they interact with both patients and families and for keeping loved ones informed through in-person or phone meetings. These positive observations illustrate that the facility can provide compassionate, person-centered care in some cases, and that the quality of experience can vary considerably from one resident to another or from one shift to the next.
Yet the negative experiences are often stark and specific. Several reviews recount distressing situations: a resident reportedly fell within an hour of arrival, with staff telling the patient off and not responding promptly to calls for help. The reviewer described shouting for assistance for twenty minutes, eventually alternating between trying to obtain help and contacting family members who then intervened. The physical aftermath included multiple injuries and, in one instance, the impression that staff did not take adequate steps to prevent further harm after the fall. In another tale, a girlfriend visiting for rehabilitation after a broken ankle reported that she was moved from a wheelchair to a bed without adequate support, leading to a fall because there was no staff member available to assist. These accounts underscore concerns about the availability of assistance, the responsiveness of caregivers, and the safety protocols in practice.
There are also criticisms aimed at the overall management and operational culture of the facility. A reviewer described poor management, including a confrontation over unlocking a medication cart and the perception that staff were dismissive or lacking compassion for both the reviewer and their child. Another critique centers on perceived mismanagement and poor customer service, with complaints about long delays in responding to call buttons, staff socializing instead of attending to residents, and a general sense that residents' needs were not prioritized. Food quality is another frequent complaint, with references to fried and salty meals and a lack of menu flexibility or adherence to resident preferences. The environments described include rooms that were not consistently clean and a perception that staff did not always show respect for residents' dignity and autonomy. In one alarming note, a reviewer claimed insulin was administered without verifying their glucose levels or the appropriate checks, reinforcing fears about medical oversight and patient safety.
Taken together, the collection of reviews presents a landscape of mixed experiences where moments of dedicated care and genuine kindness stand in contrast with systemic issues that put residents at risk. The statements about communication breakdowns, missed or mishandled medications, inadequate assistance during falls, unfulfilled documentation requirements, and overall management challenges suggest a need for comprehensive oversight, improved care protocols, and stronger accountability. For families considering placement, these accounts highlight the importance of asking pointed questions about medication management, administrative processes, staffing levels, incident reporting, and how the facility handles urgent medical needs, as well as requesting opportunities to meet with leadership to discuss care plans and safety protocols. While some residents and families report positive interactions with certain staff members, the broader pattern raised by multiple accounts signals caution and the potential necessity for vigilant monitoring and ongoing quality assurance to ensure that all residents receive timely, respectful, and safe care.
97 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbia Regional (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Villa at Blue Ridge in Columbia, MO is a vibrant and inviting assisted living community designed to provide seniors with the support and care they need while also promoting an active and fulfilling lifestyle.
Our community offers a wide range of amenities to enhance the daily lives of our residents. With a beauty salon on-site, our residents can easily maintain their personal grooming and appearance. They can also enjoy their favorite TV shows or movies through cable or satellite TV in the comfort of their own apartments. For those who need assistance with transportation, we offer community-operated transportation services for shopping trips, medical appointments, and social outings.
We understand the importance of staying connected in today's digital world, which is why we provide a computer center and Wi-Fi/high-speed internet access throughout our community. Residents can keep in touch with friends and family online or explore new interests through various online resources.
Our dining options are exceptional, with restaurant-style meals served in our elegant dining room. We cater to special dietary restrictions to ensure that each resident's nutritional needs are met. Additionally, residents have access to kitchenettes in their apartments if they prefer to prepare their own meals.
Staying physically active is encouraged at The Villa at Blue Ridge, as we offer a fitness room for exercise and wellness activities. Our gaming room provides opportunities for friendly competition and socialization among residents. For those who prefer more serene surroundings, our garden offers a peaceful space to relax and enjoy nature.
We prioritize the well-being of our residents by providing services such as housekeeping, move-in coordination, private bathrooms, and medication management. Our care staff is available 24/7 for assistance with activities of daily living such as bathing, dressing, transfers, and diabetes management.
To enrich the lives of our residents further, we offer a variety of activities designed to promote engagement and socialization within our community. From concierge services to help plan outings and day trips to resident-run activities and scheduled daily activities, there is always something exciting happening at The Villa at Blue Ridge.
Our prime location offers convenience with numerous amenities nearby. Residents can easily access nearby cafes, parks, pharmacies, physicians, restaurants, and hospitals. Transportation arrangements are available for those who require additional assistance.
At The Villa at Blue Ridge, we strive to provide a comfortable and enriching assisted living experience for our residents.
The Villa At Blue Ridge is located at 701 Blue Ridge Road, Columbia, MO 65201 in Callaway County, Missouri
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