The Bluffs

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The Bluffs

3105 Bluff Creek Drive, Columbia, MO 65201

For more information about senior living options: (844) 490-3973

3.3 from 12 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at The Bluffs is kind, caring, and does a good job in dealing with difficult residents.
  • pro The outside area of The Bluffs is pleasant and attractive to look at.
  • pro The main area of the facility is homey and the private rooms are hospital-like but allow for personalization.
  • pro The staff at The Bluffs is friendly, positive, and provides nursing home care.
  • pro There are many activities offered at The Bluffs, including live music, church services, TV programs, bingo, and crafts.
  • pro The PT team at The Bluffs is the redeeming factor and provides excellent care.
  • pro Employees at The Bluffs genuinely care about each individual resident and know a great deal about them.
  • pro Daily activities provided at the facility are enjoyable for the residents.
  • pro The meals served at the facility are appetizing and provided in a warm environment.
  • pro Residents have the freedom to shop, exercise, and visit friends as they would in an active senior living situation

Cons

  • pro The service at The Bluffs on weekends is late and they need more help, making it difficult for residents.
  • pro The staff at The Bluffs were rough with a resident when helping them and there are no activities for them to participate in.
  • pro The rooms at The Bluffs are never clean, the CNA's and Nurses do not do their job properly, and the food service is poor.
  • pro The kitchen staff at The Bluffs serves unacceptable food and has not made any improvements despite complaints.
  • pro The staff at The Bluffs mistreated a resident's deceased mother by giving away her electric wheelchair and showed little sympathy towards the loss.
  • pro A resident's grandmother at The Bluffs was neglected and had her teeth, hearing aid, and glasses taken away from her causing her health to deteriorate.
  • pro Staff members at The Bluffs harassed a resident's family when they were running out of money, threatened to kick them out, and lost the resident's body in the morgue for five days without notifying the family promptly.
  • pro The building of The Bluffs is old, falling apart in some places, smells bad throughout, and needs upgrading to improve its overall rating as a facility.

Review

The Bluffs is a nursing home in Columbia that has received mixed reviews from residents and their loved ones. One reviewer spoke highly of the kind and caring staff who do a good job, despite her difficult husband. The outside area is described as very nice and pleasant to look at. The food receives high praise, although weekend service can be delayed due to staffing shortages. The spacious dining area is commended, but the facility could benefit from more help, especially during the challenging times of Covid-19.

Another individual had a positive experience when their friend resided at The Bluffs until her passing. The exterior was attractive and beautiful, while the main area felt cozy and home-like. Private rooms were compared to a hospital setting but allowed residents to personalize their space with personal belongings. Although there was limited interaction with staff, they were friendly and helpful when needed. The overall condition of the facility was impressive as it was newer and well-maintained.

A visitor who recently reunited with their mother at The Bluffs mentioned that visits are currently limited due to specific visiting areas set up amid Covid-19 precautions. However, they appreciated the opportunity for Zoom calls to stay connected virtually. The staff was praised for being friendly and positive, providing nursing home care for their mother who came in with broken bones and required wheelchair transport. She also received physical therapy.

Another individual's mother found herself in The Bluffs where she encountered good staff members and appealing food options. Various activities such as live music, church services, TV programs, bingo, and crafts kept residents engaged. This person's impression of the place overall was positive but noted that it could be expensive.

However, not all experiences were positive as another reviewer expressed dissatisfaction with cold meals provided to their mother-in-law at times and rough handling during room transfers by some staff members after changing rooms within the facility. Additionally, there seemed to be a lack of activities available for her entertainment compared to the initial experience. The cleanliness of her room, however, was satisfactory.

Yet another reviewer had numerous complaints about The Bluffs. They alleged that rooms were consistently unclean, and the staff failed to fulfill their duties properly. Medications were reportedly mishandled, and the food service was poor in terms of meeting patients' needs. They advised being vigilant and demanding proper care when placing a loved one in this facility.

Another disappointing review stated that after just one month at The Bluffs, bedsores developed on their loved one, something they claimed hadn't happened during their own care for the individual over two years. The quality of food was criticized, and no improvements were made despite repeated complaints. They did acknowledge the PT team as a positive aspect but gave low ratings regarding kitchen staff.

A distressing account detailed the treatment received by a grandmother who paid for her stay versus another resident receiving state assistance. The self-pay grandmother's possessions disappeared after her passing while her teeth and hearing aid deteriorated while under care. Harassment ensued as money ran out, even leading to threats of eviction and court action against family members. When she passed away, there was a significant delay in notifying the family.

Despite some negative experiences shared among reviewers, there were positive aspects mentioned as well. One person found that The Bluffs offered a comfortable place for their elderly neighbor following his wife's passing. They appreciated easy access to visit him without much inconvenience and noted that security measures seemed relaxed but still within acceptable limits. However, lunch options appeared somewhat lackluster compared to other facilities visited.

Another reviewer found that overall care at The Bluffs was exemplary with attentive staff who knew each resident well. Daily activities were available for engagement, and meals were served appetizingly in a warm environment. The main drawback cited was the facility itself being older and falling apart in places with an unpleasant smell throughout. This lowered their rating despite good care.

Lastly, a visitor noted that The Bluffs consistently appeared clean and energetic, with a resident they knew being happy and active. The freedom to continue regular activities like shopping, exercising, and visiting friends was commended. However, the location was criticized for its lack of accessibility and curb appeal.

In conclusion, The Bluffs in Columbia has varied reviews ranging from commendation for caring staff, pleasant surroundings, and good food to criticisms of cold meals, rough handling by certain staff members, lack of activities, cleanliness issues, problematic kitchen service, and poor treatment of residents. While some reviewers praised the facility's positive aspects and the freedom it provided residents to engage in outside activities, others lamented their negative experiences with care quality or administrative matters.

Features

Housing

  • 132 resident community capacity 132 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Columbia Regional (8 miles away) Columbia Regional (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Bluffs in Columbia, MO is a vibrant assisted living community that offers an array of amenities and care services designed to enhance the quality of life for its residents. With a variety of convenient services and activities, residents can enjoy their days to the fullest.

The community features a beauty salon for residents to pamper themselves and stay looking their best. Cable or satellite TV is available in each residence, allowing residents to stay entertained with their favorite shows. Community operated transportation is provided for residents who need assistance traveling to appointments or running errands.

For those who enjoy staying connected, there is a computer center and Wi-Fi/high-speed internet available throughout the community. The dining room provides restaurant-style dining with delicious meals prepared by the staff. Private bathrooms ensure privacy and convenience for residents.

Residents can engage in various activities at The Bluffs, including gaming in the dedicated gaming room or working out in the fitness room. A small library is also available for book lovers to relax and unwind. Planned day trips and scheduled daily activities provide opportunities for socialization and exploration.

The care services offered at The Bluffs ensure that residents receive individualized support when needed. With 24-hour supervision, assistance with activities of daily living such as bathing and dressing are readily available. Medication management and special dietary restrictions are also carefully monitored by trained staff.

Located conveniently near cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals; The Bluffs offers easy access to amenities outside of the community for further enjoyment and convenience.

Overall, The Bluffs provides a nurturing environment where residents can live comfortably while receiving personalized care assistance as needed.

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Nearby Places of Interest

Physicians

  • Jenson, Brandon Dr - Columbia Surgical Associates (0.1 miles)
  • Columbia Hearing Center (1.4 miles)
  • Coyle & Johnson Oral & Maxillofacial Surgery (1.9 miles)
  • University Physicians (2 miles)
  • Aaron Gray, MD (2 miles)
  • Providence Urgent Care (2 miles)
  • University Of Missouri Health Care (2 miles)

Theaters

  • Columbia STM 14 & RPX (1 miles)

Restaurants

  • Firehouse Subs (1.2 miles)
  • El Maguey (1.6 miles)
  • HuHot Mongolian Grill (1.7 miles)
  • McDonald's (1.8 miles)
  • Wendy's (1.8 miles)
  • Freddy's Frozen Custard & Steakburgers (1.9 miles)
  • 1839 Taphouse (1.9 miles)

Parks

  • Capen Park (1.6 miles)
  • Bethel Park (2.5 miles)
  • Rock Bridge Memorial State Park (2.8 miles)

Hospitals

  • University Physicians Neurology Clinic (1.6 miles)
  • University of Missouri Orthopedic Center (2 miles)
  • Student Health Center (2.1 miles)
  • St Helena Hospitals (2.1 miles)
  • Harry S. Truman Memorial Veterans' Hospital (2.2 miles)
  • University Hospital Medical RCRDS Columbia (2.2 miles)
  • University Of Mo Health System (2.2 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (2.3 miles)
  • Lakota Coffee Company (2.9 miles)

Pharmacies

  • Gerbes Pharmacy (2 miles)
  • University Pharmacies (2.1 miles)
  • Flow's Pharmacy (2.7 miles)
  • Flow's Pharmacy (2.8 miles)
  • Walgreens (3 miles)

Places of Worship

  • Forum Boulevard Christian Church (2.9 miles)

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