South Hampton Place

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South Hampton Place

4700 Brandon Woods, Columbia, MO 65203

For more information about senior living options: (844) 490-3973

2.3 from 11 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at South Hampton Place consistently demonstrates kindness and care towards residents, creating a warm environment.
  • pro Maintenance personnel are responsive and proactive, addressing small issues quickly and efficiently.
  • pro Some staff members show a genuine passion for their work in healthcare and go above and beyond for the residents' needs.
  • pro Residents have access to knowledgeable nursing staff who provide valuable medical support and guidance.
  • pro The facility is commended for maintaining cleanliness and order despite some areas needing improvement.
  • pro Family members appreciate the responsiveness of the staff when it comes to evaluating medical issues, helping to avoid unnecessary hospital visits.
  • pro The community atmosphere fosters a sense of belonging among residents, making it feel like home for many.

Cons

  • pro The staff at Southhampton Place is grossly understaffed, leading to long response times for call lights and unmet basic hygiene needs.
  • pro The facility's cleanliness is inadequate, with filthy carpets and a persistent smell of urine inside.
  • pro Residents frequently experience unsafe conditions; one resident rolled out of bed due to inadequate safety measures and sustained injuries.
  • pro The food quality is terrible, often served cold and unappetizing to the residents.
  • pro Residents do not receive sufficient personal care, with some only getting one sponge bath over an entire month.
  • pro Communication from staff regarding care plans is poor, leading to confusion about treatment protocols and services provided.
  • pro Many families have reported issues with financial management, including lack of notification about changes in billing or Medicaid coverage.
  • pro There is a significant delay in addressing patients' needs and concerns by the nursing staff, resulting in frustration for both residents and their families.
  • pro Several reviews indicate that important personnel such as the administrator and activity director are rarely seen during residents’ stays.
  • pro Overall, many reviewers express a strong recommendation against choosing Southhampton Place for loved ones due to its numerous shortcomings in care and management.

Review

A Comprehensive Review of Southhampton Place: Experiences and Insights

Southhampton Place has garnered a stark contrast of reviews, revealing a complex environment where care levels vary significantly. While some families have praised the facility for treating their loved ones with kindness and compassion, others have highlighted serious concerns regarding staffing issues, cleanliness, and overall patient care. Personal experiences shared by multiple reviewers paint an alarming picture of what is meant to be a supportive environment for vulnerable individuals.

One recurring theme in the reviews is the quality of care during critical times. One reviewer expressed gratitude towards the staff for their attentive approach to her grandmother's needs during her stay. However, this sentiment quickly shifts when another reviewer recounts a tragic incident involving their wife. Despite raising concerns about fall risks from the start, appropriate safety measures were not implemented until after she sustained an injury due to falling out of bed. This illustrates a potential negligence that deeply affected the family's experience at Southhampton Place during an already painful chapter in their lives.

The facility has also faced criticism regarding its overall hygiene and maintenance standards. Cleanliness emerged as a significant issue across multiple reviews; common areas reportedly emitted unpleasant odors, while personal rooms were described as dirty and poorly maintained. Complaints about filthy carpets, unwashed towels left unattended for days, and outdated decor painted a distressing picture of an institution that appears neglected. These factors contribute to an atmosphere that detracts from residents' dignity and well-being.

Staffing shortages seem to exacerbate many problems reported by reviewers. Many noted long response times for call lights—sometimes extending beyond 30 minutes—and described situations where aides seemed overwhelmed or indifferent when attending to residents' individual needs. A lack of personnel not only hindered basic hygiene practices but also led to frustration among family members trying to advocate for better care on behalf of their loved ones. The fact that many staff members appeared overworked yet dedicated only highlights how understaffing can impact both caregivers’ morale and residents' satisfaction.

Communication—or rather the lack thereof—also raised significant red flags among reviewers who felt unheard or ignored throughout their loved ones' stays at Southhampton Place. In instances involving financial matters or care plans, families frequently voiced frustration about the absence of timely updates or clear guidelines from management staff, such as nurses or administrators who remained conspicuously absent during crucial moments. Patients often had difficulty accessing necessary information about their treatment progress or health status leading to increased anxiety among relatives closely tied to these care dynamics.

Amidst all the negativity surrounding inadequate staffing and poor facility conditions emerges a sliver of hope regarding some staff members who genuinely care about their patients’ well-being. Several reviews commended specific employees for demonstrating kindness, competency, and dedication despite facing numerous challenges within an underfunded system desperately needing reform. Stories highlighting instances where maintenance workers went above and beyond served as reminders that compassion exists even in difficult environments—yet it should not come down solely on individual efforts but rather reflect systemic improvement within Southhampton Place itself.

Ultimately, it is evident that Southhampton Place is caught in a struggle between commendable efforts by some staff members striving for excellence amidst dire conditions contrasted by systemic shortcomings affecting patient experiences drastically. Families are encouraged to remain vigilant advocates for their loved ones while also exploring options that ensure safe living environments rooted in dignity—all while keeping these bitterly mixed experiences at Southhampton in mind when making crucial healthcare decisions moving forward.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Columbia Regional (9 miles away) Columbia Regional (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

South Hampton Place is an assisted living community located in Columbia, MO that offers a wide range of amenities and care services to its residents. The community features a beauty salon for residents to enjoy pampering and grooming services. Each resident's entertainment needs are met with cable or satellite TV access and a gaming room. There is also a computer center for those who want to stay connected digitally.

For dining, South Hampton Place provides restaurant-style meals in a spacious dining room. Special dietary restrictions can be accommodated to ensure each resident's specific needs are met. Additionally, there are four cafes and 37 restaurants nearby for residents who prefer to dine out.

The community offers various opportunities for socialization and recreation. Residents can partake in daily activities organized by staff or participate in resident-run activities. Fitness programs are also available to help residents stay active and healthy. Planned day trips allow residents the chance to explore their surroundings.

In terms of care services, South Hampton Place ensures 24-hour supervision with assistance available for activities of daily living such as bathing, dressing, and transfers. Medication management is provided along with assistance in meal preparation adhering to special dietary restrictions like diabetes diets.

Residents can enjoy the convenience of move-in coordination services and housekeeping services to maintain their living spaces. A wellness center is on-site to address any health concerns, while private bathrooms provide privacy and comfort.

The community is surrounded by parks, pharmacies, physicians' offices, hospitals, places of worship, theaters, and transportation options for easy access to nearby amenities and services.

Overall, South Hampton Place provides a comfortable and well-equipped assisted living environment where residents can receive personalized care while enjoying an array of amenities and nearby attractions

Nearby Places of Interest

This area of Columbia, Missouri offers a variety of amenities and services that may be appealing for senior living. With a selection of restaurants including Las Margaritas, Pappo’s Pizzeria and Pub, and Osaka Japanese Restaurant, there are plenty of dining options to choose from. Nearby parks such as Bethel Park and Rock Bridge Memorial State Park provide opportunities for outdoor recreation and relaxation. The proximity of pharmacies like Gerbes Pharmacy and Walgreens ensures convenient access to medications and healthcare supplies. Additionally, the presence of reputable physicians at Boone Internal Medicine Associates and Tiger Pediatrics offers reliable medical care within close reach. For entertainment, the Columbia STM 14 & RPX theater is just a short drive away. Overall, this neighborhood provides a mix of conveniences, recreational opportunities, and quality healthcare services that may be well-suited for seniors looking for a comfortable living environment in Columbia.

Restaurants

  • Las Margaritas (0.1 miles)
  • Pappo’s Pizzeria and Pub (0.6 miles)
  • 44 Stone Public House (0.6 miles)
  • Osaka Japanese Restaurant (0.7 miles)
  • Freddy's Frozen Custard & Steakburgers (0.7 miles)
  • Fuzzy's Taco Shop (0.9 miles)
  • McDonald's (0.9 miles)

Parks

  • Bethel Park (0.2 miles)
  • Rock Bridge Memorial State Park (1.3 miles)
  • Mill Creek Park (2.4 miles)
  • Capen Park (2.6 miles)
  • Twin Lakes Dog Park (2.8 miles)
  • Twin Lakes Recreation Area (2.9 miles)
  • Bonnie View Nature Sanctuary (4 miles)

Physicians

  • Boone Internal Medicine Associates (0.2 miles)
  • Tiger Pediatrics (0.3 miles)
  • Big Tree Medical Home (0.4 miles)
  • Missouri Vein Care (0.5 miles)
  • Allergy & Asthma Consultants (0.7 miles)
  • Centerpointe (0.7 miles)
  • Mark Lewis Vandewalker (0.7 miles)

Pharmacies

  • Gerbes Pharmacy (0.9 miles)
  • Walgreens (1 miles)
  • Kilgore's Medical Pharmacy (2.5 miles)
  • Schnucks (2.8 miles)
  • CVS Pharmacy (2.8 miles)
  • University Pharmacies (2.9 miles)
  • Walgreens (3.6 miles)

Places of Worship

  • Forum Boulevard Christian Church (0.9 miles)

Cafes

  • Starbucks (1 miles)
  • Papa's Cat Cafe (3.6 miles)
  • Lakota Coffee Company (3.7 miles)
  • Starbucks (4 miles)

Hospitals

  • Harry S. Truman Memorial Veterans' Hospital (2.7 miles)
  • University of Missouri Orthopedic Center (2.7 miles)
  • University Of Mo Health System (2.7 miles)
  • St Helena Hospitals (2.8 miles)
  • University Hospital Medical RCRDS Columbia (2.8 miles)
  • Student Health Center (2.9 miles)
  • University Physicians Neurology Clinic (3.4 miles)

Theaters

  • Columbia STM 14 & RPX (3.2 miles)

Transportation

  • Avis Rent A Car (3.8 miles)

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