Riverdell Care Center
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1121 11Th Street, Boonville, MO 65233
For more information about senior living options: (844) 490-3973
A broad mix of experiences emerges from the reviews of Riverdell, revealing a house of opinions where some families found deeply compassionate care and others felt their loved ones were neglected or treated with deception. On the positive side, several families speak of staff who were clearly dedicated, loving, and present in meaningful ways for their relatives. They describe staff as "loving and caring" and say the facility provided care that the families themselves found difficult to match. One account even says the staff were there for mom in a way the family could not be, accompanied by expressions of gratitude for the love and support shown during a difficult time. In another family's experience, a brother being cared for there is framed as reassurance: "they're taking very good care of him," with the family noting that he consistently reports that everyone there is treating him right. Those kinds of testimonials recur, portraying Riverdell as a place where care comes from the heart and where, at least in these cases, staff are described as having formed real bonds with residents.
Within these affirmations, there are glowing descriptions of day-to-day life shaped by attentive caregivers. For example, one lengthy tribute recounts a father who spent more than three years at Riverdell with end-stage Alzheimer's and cardiovascular disease, where the staff cared for him with "compassion, kindness, tolerance and patience." The account emphasizes not only medical or physical care but also emotional and spiritual support, noting that the facility was kept clean and that safety measures were implemented when appropriate. Activities such as family and resident outings, karaoke, cards, bingo, and church are cited as part of a holistic approach to care, and the writer insists that their dad "loved the caregivers" and that they loved him back. Similar praise appears in other testimonies that describe the staff as "Rock Stars" in how they cared for a loved one, reinforcing a sense that Riverdell can be, for some families, a place of genuine, heartfelt caregiving.
Other reviews echo these positive themes with direct endorsements. A father's family writes, "The staff took excellent care of my Daddy," and several readers express explicit trust in Riverdell by saying they would "recommend Riverdell to anyone" and would even choose them again if needed. The consistent thread in these accounts is a perception that the staff went beyond routine duties, paying close attention to the individual needs of residents and maintaining a level of personal connection that families find invaluable during serious health declines or the challenges of dementia care. These stories contribute a convincing counterweight to the harsher criticisms and help explain why, for some families, Riverdell feels like the right place for their loved ones.
Yet the narrative is far from uniform. A number of reviews voiced strong, troubling concerns that cut to the heart of trust and safety. One voice argues in the strongest terms that the facility "do not properly take care of people's loved ones" and accuses Riverdell of covering up "lies when something bad happens," with stories that "don't add up." The sentiment here is not just dissatisfaction but a pitch for accountability and even shutdown. Another comment warns that if issues are reported to the charge nurses, nothing is done, using the harsh descriptor "Lazy." The writer emphasizes that nursing home work should come from a place of genuine care and implies Riverdell fails that test for some staff.
Other critics focus on transparency and procedural issues. One reviewer laments that they could not obtain their mother's medical records without a court order, characterizing the situation as "suspicious." The concerns about understaffing - paired with declarations that staff "expect more than you can give" - paint a picture of overburdened caregivers trying to meet heavy demands. Still another family recounts being promised a private room by a social services representative, only to find later that private rooms were not available and to feel misled in order to fill an empty bed. Taken together, these accounts express a distrustful view of administration and communication.
There is also a profoundly negative account tied to the Alzheimer's unit, culminating in a grandmother described as being left untreated and in a state of neglect: an odor noticed by a relative at a hospital transfer, followed by claims that care ceased when she became bedridden and that she was "left her laying." The reviewer concludes with a straightforward admonition: they would not advise anyone to take their loved ones there. This stark portrayal contrasts sharply with the other narratives, illustrating the real harm that can be perceived when residents' dignity and comfort are compromised.
What emerges from this collection is a highly polarized portrait. For some families, Riverdell represents a compassionate, attentive environment where staff work with heart and families feel supported through difficult transitions. For others, the same facility is a source of fear, frustration, and deep concern about neglect, deceit, and procedural opacity. The divergent experiences underscore the vulnerability of families during medical crises and the critical importance of clear communication, consistent staffing, and accountable care. In the end, Riverdell's reputation appears to hinge on personal experience - where you land seems to be shaped as much by the specific staff and moments you encounter as by a single, uniform characterization of the facility.
Riverdell Care Center is an exceptional assisted living community located in Boonville, MO. With a wide range of amenities and care services, we prioritize the comfort and well-being of our residents.
Our amenities include a beauty salon, where residents can pamper themselves and feel their best. We also offer cable or satellite TV in each resident's room, allowing them to enjoy their favorite shows and movies. For transportation needs, we provide community operated transportation to ensure residents can easily access essential services and socialize with friends.
To cater to our residents' technological needs, we have a computer center equipped with all the necessary equipment. Our dining room offers restaurant-style dining experiences, where residents can enjoy delicious meals prepared by our skilled staff. Additionally, we provide housekeeping services to maintain a clean and comfortable environment for all.
At Riverdell Care Center, we understand the importance of staying active physically and mentally. That's why we have a fitness room fully stocked with exercise equipment for those looking to maintain an active lifestyle. For entertainment purposes, our gaming room provides opportunities for friendly competition and fun.
Nature enthusiasts will appreciate our beautiful garden and outdoor space, perfect for relaxation and socializing amidst nature's beauty. Residents can also indulge in reading at our small library or stay connected with friends and family through telephone and Wi-Fi/high-speed internet access.
Our dedicated staff ensures 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, meal preparation, medication management, and diabetic diets. We are committed to meeting special dietary restrictions while arranging transportation for medical appointments or other needs.
As part of our vibrant community life, we offer various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services aim to enhance the overall experience of our residents by providing personalized assistance whenever needed.
Riverdell Care Center is conveniently located near several cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This allows our residents to easily access essential services and participate in the local community.
At Riverdell Care Center, we strive to provide a comfortable and fulfilling assisted living experience. Our exceptional amenities, care services, and vibrant community life make us the ideal choice for seniors in Boonville, MO seeking a warm and supportive environment.
This part of Boonville, Missouri offers a variety of amenities and services that may appeal to seniors looking for a peaceful and convenient place to live. The area boasts several parks, including the popular Katy Trail State Park, providing opportunities for outdoor recreation and relaxation. Additionally, there are multiple places of worship nearby for spiritual fulfillment. Residents can enjoy dining options ranging from casual cafes to sit-down restaurants, as well as easy access to pharmacies for health needs. For medical care, Cooper County Memorial Hospital is located just 1.6 miles away. Transportation options such as U-Haul and Booneville City Airport are available for travel needs. Overall, this area offers a balanced mix of recreational activities, dining choices, healthcare services, and transportation options that make it a desirable location for senior living in Boonville.
Riverdell Care Center is located at 1121 11Th Street, Boonville, MO 65233 in Cooper County, Missouri
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