Hillside Manor is a nursing home community in Bonne Terre, MO.
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Hillside Manor in Bonne Terre, MO
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10 Lake Dr, Bonne Terre, MO 63628
To contact a resident: (573) 358-3400
For more information about senior living options: (866) 208-4318
Residents and visitors mention a renovated lobby and visible facility updates.
Several reviews talk about the lobby looking updated and the building being in the middle of further improvements. At the same time, other comments also focus on ongoing day-to-day issues, so appearances alone donât resolve concerns for everyone.
Staff is a mixed experience, with both praise for kindness and complaints about rudeness and delays.
On the positive side, multiple reviewers describe friendly staff and management, and say problems are handled quickly or that nurses keep families updated. Other residents and family members report the oppositeâstaff being rude, ignoring requests, or being hard to reachâalong with examples of long waits and frustration at the front line.
Some reviews describe serious care lapses during rehab and day-to-day assistance.
Several reviews mention medication concerns, including missed doses and delays with getting in touch with staff, which reviewers connect to major health outcomes. Others describe hygiene and assistance issues, such as problems with bathing or toileting, limited help with mobility or eating, and residents being left in uncomfortable conditions.
Cleanliness is inconsistent, with praise for a clean look alongside complaints about odors and visible issues.
Some visitors say the facility looks clean, doesnât smell like a nursing home, and feels well cared for, including fresh-looking common areas. In contrast, multiple negative reviews describe dirty conditions, bathroom odor, and concerns like stains or mold, plus worries about sanitation.
Food quality comes through as a noticeable point of contrast in reviews.
Positive reviews describe meals as appetizing and âamazing,â and mention the dining experience during visits. Other reviewers disagree, describing food as burnt, tasteless, cold, or otherwise unacceptable, and they connect those experiences to their stay.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing FacilityThis part of Bonne Terre, Missouri, offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With multiple parks nearby such as Lakeview Park Lake and Brightwell Park, residents can enjoy peaceful outdoor spaces for leisurely walks or picnics. Places of worship like the Church Of Christ and St Joseph Catholic Church provide spiritual support and community engagement opportunities. Additionally, there are several hospitals and physician offices in close proximity, ensuring easy access to healthcare services. A selection of restaurants including Pizza 101 South and Benham Street Grill offer dining options for every taste, while pharmacies like Walgreens and USA Drug provide convenient access to medications. Transportation options are also readily available with U-Haul Neighborhood Dealers and Enterprise Rent-A-Car nearby. Overall, this area of Bonne Terre provides a well-rounded living experience for seniors seeking comfort, convenience, and community engagement.
Hillside Manor is located at 10 Lake Dr, Bonne Terre, MO 63628 in Washington County, Missouri
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