The Oaks Rehabilitation And Healthcare Center

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The Oaks Rehabilitation And Healthcare Center

The Oaks Rehabilitation And Healthcare Center

3716 Highway 39 North, Meridian, MS 39301

For more information about senior living options: (844) 490-3973

3.3 from 35 reviews
5 stars
20
4 stars
0
3 stars
1
2 stars
0
1 stars
14

Skilled Nursing Facility

Overall Review of The Oaks Rehabilitation And Healthcare Center

Pros

  • pro The Oaks is a great place for short-term care and rehabilitation.
  • pro A resident loves it and finds it much better than the place he left.
  • pro The facility is clean and has a friendly atmosphere with supportive staff.
  • pro The leadership truly cares.
  • pro The therapy staff are caring and work well with residents.
  • pro The admissions team, CNAs, dietary staff, and housekeeping provide a great experience, with friendly staff and effective therapy that helped discharge home.
  • pro Great nursing assistants come from excellent training and leadership from a skilled Director of Nursing.
  • pro The nursing care is compassionate and loving; the facility is highly recommended.

Cons

  • pro The facility was described as the worst in New Jersey due to neglectful care.
  • pro A resident's two-month stay was marked by minimal care and constant opioid administration.
  • pro The patient developed bed sores, thrush, and even fell, with hygiene and showering repeatedly neglected.
  • pro The nurse manager was described as unprofessional, with poor communication and unauthorized medication changes.
  • pro Staff coordination was reportedly so poor that the right hand didn't know what the left was doing.
  • pro Understaffing led to long waits for help and insufficient monitoring.
  • pro A patient reportedly stopped eating and lost significant weight, with no feeding support provided.
  • pro Bathrooms were described as gross and linens frequently missing or not changed.
  • pro There were allegations of overmedication and hospitalizations due to medication practices.
  • pro Management and leadership were criticized as poor, resulting in low-quality patient care.

Review

The Oaks appears to be a place that elicits a wide range of experiences from families and residents. On one hand, there are glowing, almost gushing endorsements describing a friendly atmosphere, clean surroundings, and thoughtful, dedicated therapy teams. On the other hand, a substantial portion of the feedback centers on serious concerns about safety, understaffing, poor communication, and neglect. Taken together, the collection paints a picture of a facility where outcomes seem to depend a lot on the unit, the staff on duty, and how closely families stay involved in a resident's care.

Several reviews raise red flags about medical care and safety. In the most alarming accounts, residents endured prolonged periods of inactivity or were kept in bed with minimal assistance, leading to complications such as bedsores and thrush. There are specific allegations of inappropriate medication practices, including one report of a nurse manager allegedly discontinuing medications without physician approval - an accusation described as illegal and harmful. Other commenters describe their loved ones being overdosed or occasionally needing urgent medical attention after lapses at the facility. The gravity of these reports is underscored by mentions of UTIs, falls, and significant weight loss attributed to neglect or inadequate feeding. In at least one account, a family member spoke of her mother dying after a long admission with substantial weight loss and insufficient nutrition, signaling a fear that care fell well short of acceptable standards. Collectively, these stories emphasize a fear that patient safety and basic clinical oversight can be inconsistent.

Staffing and administration are recurring themes in the critiques. Several reviews complain that the facility is very understaffed and that communication across roles is ineffective - right hand not knowing what the left hand is doing, and inconsistent information given to families. Families describe extended delays in answering the phone, missed calls about important matters, and a general sense of disorganization at times. There are pointed references to specific personnel and leadership dynamics, sometimes contrasting harsh portrayals of supervisors or the nurse manager with more favorable notes about other leaders or on certain shifts. Several reviewers argue that when problems arise, they are not addressed promptly or transparently, leaving families feeling left in the dark about their loved ones' condition or the care plan. Yet a few other entries acknowledge that leadership can be responsive and caring, suggesting that accountability and quality may vary by department and by who is in charge on a given day.

Despite the negative accounts, there are notable positive experiences that recur across several reviews. Some families speak highly of the therapy teams, noting hard work, genuine care, and tangible progress that allowed residents to discharge home. A few reviewers describe the facility as clean, with a friendly atmosphere and staff who are genuinely attentive to residents' needs. In particular, there are mentions of specific staff members who stood out in a positive light - nurses or CNAs described as caring and diligent, and therapists who demonstrate dedication to patient improvement. These stories illustrate that when staffed and managed well, the experience can be markedly better, with patients receiving compassionate care and families feeling supported during the rehabilitation journey.

There are a number of specific, sometimes disturbing, anecdotes about day-to-day conditions as well. Several reviewers criticize the facility's physical environment and hygiene, recounting issues with bathrooms being in poor condition, linens not being refreshed, and items going missing from rooms. One account describes an alarming incident of another resident being found in a bed, with consequences for the original occupant's sense of safety and privacy. Diet and nutrition are also touched upon, with some reviewers noting that meals or snacks were not appropriate for certain conditions, such as diabetes, and even pointing out inappropriate items offered in the context of medical restrictions. Taken together, these details contribute to a picture of inconsistent quality of life factors - cleanliness, nutrition, comfort, and daily routines - that can vary widely from one resident to the next.

In the end, the feedback about The Oaks is a tapestry of high praise and serious warnings. Some families report a warm, effective rehabilitation experience with helpful staff and meaningful progress toward discharge. Others recount frightening lapses in care, communication breakdowns, and unsafe conditions that provoke a strong recommendation to look elsewhere. The common thread is a call for vigilance: prospective residents and their families are encouraged to visit multiple times, meet with therapy staff and nursing leadership, inspect living areas and bathrooms, and ask pointed questions about staffing levels, incident histories, and how the facility handles medication management and urgent medical needs. The truth appears to lie somewhere in the middle - potentially a facility capable of excellent care under the right circumstances, but one that also carries significant risks that require proactive oversight and ongoing family involvement to safeguard a loved one's wellbeing.

Features

Housing

  • 82 resident community capacity 82 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Key (6 miles away) Key (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Oaks Rehabilitation And Healthcare Center in Meridian, MS is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon where residents can enjoy pampering treatments and haircuts. Each resident has access to cable or satellite TV in their fully furnished private room or apartment.

Transportation is made easy with the community-operated transportation service, which provides convenient and reliable transportation for non-medical purposes as well as transportation to doctors' appointments. For those who prefer to stay connected, there is a computer center equipped with Wi-Fi/high-speed internet.

Meals at The Oaks are served restaurant-style in the dining room, where residents can enjoy delicious and nutritious cuisine prepared by the community's culinary team. Special dietary restrictions are taken into consideration to ensure that all residents are provided with meals tailored to their individual needs.

The community also places a strong emphasis on resident engagement and wellness. Activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities are offered to keep residents active and socially engaged. Additionally, concierge services are available to assist residents in making arrangements for various needs.

Residents can also take advantage of the on-site wellness center, fully equipped with a fitness room to help them stay fit and healthy. There is also a gaming room where residents can engage in friendly competition or simply relax and unwind. For those who enjoy spending time outdoors, there is a beautiful garden and outdoor space where they can enjoy fresh air and nature.

The Oaks Rehabilitation And Healthcare Center ensures that its residents receive personalized care around-the-clock through services such as 24-hour call system and supervision. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, transfers, medication management, and meal preparation according to special dietary restrictions.

Located conveniently near various amenities within the neighborhood, The Oaks is surrounded by cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents to easily access the services they need and enjoy the local community.

Overall, The Oaks Rehabilitation And Healthcare Center provides a comfortable and engaging living environment with an array of amenities and care services that cater to the needs and preferences of its residents.

Nearby Places of Interest

Pharmacies

  • Walmart Pharmacy (0.4 miles)
  • Winn-Dixie (1.1 miles)
  • Mr Discount Drugs (1.5 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.5 miles)
  • Ole Towne Family Pharmacy (1.8 miles)
  • Epic Pharmacies (1.9 miles)

Places of Worship

  • Cathedral Assembly Of God (0.5 miles)
  • Church Of Christ-Grandview (0.9 miles)
  • Paradise Church of God In Christ (1.4 miles)
  • Poplar Springs Drive United Methodist Church (1.5 miles)
  • Wesley United Methodist Church (1.7 miles)
  • Glad Tidings PH Church Parsonage (1.8 miles)
  • Congregation Beth Israel (1.8 miles)

Transportation

  • Enterprise Rent-A-Car (0.5 miles)
  • Ryder Truck Rental (1 miles)
  • Amtrak (2.4 miles)
  • Meridian Station (2.5 miles)

Hospitals

  • Rush Hospital (0.6 miles)
  • Mississippi Department of Mental Health (1.6 miles)
  • Rush Hospital (2.1 miles)
  • Anderson Regional Medical Center (2.4 miles)
  • Regency Hospital Company of Meridian (2.4 miles)
  • Rush Foundation Hospital (2.5 miles)
  • East Mississippi State Hospital (3.1 miles)

Physicians

  • McGilbra Jeffrey L MD - Physicians Outpatient Clinic (0.9 miles)
  • L Mcgilbra Jeffrey MD (0.9 miles)
  • Meridian Plastic Surgery (1 miles)
  • The Free Clinic of Meridian (1.5 miles)
  • East Mississippi Medical Clinic (1.5 miles)
  • Primary Eyecare and Optical of Meridian (1.7 miles)
  • East Mississippi Endoscopic Center (1.8 miles)

Restaurants

  • Ole Farm Beef House Restaurant (1.1 miles)
  • McDonald's (1.6 miles)
  • Mugshots Grill & Bar (1.6 miles)
  • Little Caesars Pizza (1.7 miles)
  • Sonic Drive-In (1.7 miles)
  • Domino's Pizza (1.8 miles)
  • Raising Cane's Chicken Fingers (1.8 miles)

Parks

  • Velma Young Park (1.3 miles)
  • Highland Park (2.4 miles)

Cafes

  • Joe Muggs Coffee (2.3 miles)

Theaters

  • Golden Ticket Cinemas Meridian 9 (2.6 miles)

Frequently Asked Questions

Where is The Oaks Rehabilitation And Healthcare Center?

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