1201 28Th Avenue, Meridian, MS 39301
To contact a resident: (601) 483-1467
For more information about senior living options: (866) 208-4318
Overall Review of Queen City Nursing Center
Pros
The facility is described as a really nice, clean place.- There are no unpleasant smells, unlike at other nursing homes.
- The staff are friendly and treat residents well.
- The food looks and smells good, and residents finish their plates.
- It is regarded as a five-star facility.
- The staff are caring and kind, with a wonderful team and a strong director of nursing.
Cons
There is a COVID outbreak at the nursing home, and no one seems to be talking about it.- Some staff at the facility were simply a joke.
- The reviewer would not recommend putting a loved one here.
- The reviewer did not like this place.
- The grandmother was strapped into a wheelchair with a belt and forced to use the bathroom on herself.
- The reviewer believes the grandmother died the next morning, likely from a heart attack.
Review
Queen City Nursing Center in Meridian is best suited for families seeking a clean, homey environment where daily life feels comfortable, meals are appealing, and the care team appears consistently approachable. The facility earns its strongest marks from relatives who value a personable, hands-on staff and regular family communication. It can be a good fit for residents with memory challenges who do well in a setting where caregivers know them and notice changes quickly, and where management is visibly involved through a dedicated director of nursing. This is not a cold, overly clinical place; it has a familiar, neighborly feel that helps families feel at ease about routine care and daily oversight.
The strongest positives come from cleanliness, dining, and everyday kindness. Reviewers repeatedly praise a well-kept environment, meals that look and smell appealing, and staff who are friendly and attentive. Families note responsive updates and thoughtful attention to their loved ones, with many citing that caregivers “treat him well” and that the director of nursing leads by example. For dementia care or fragile seniors who rely on stable, familiar routines, these elements translate into tangible comfort and reassurance. When a resident can engage in conversation, participate in meals, and receive timely attention, the day-to-day experience becomes markedly more pleasant.
However, the facility presents meaningful red flags that cannot be dismissed in decision-making. The most troubling voices describe inconsistent staffing quality and a few caregivers who do not meet the standard of care expected in a respected nursing center. One family explicitly states they would not recommend placing a loved one there, pointing to a spectrum of competency across shifts and concerns about overall reliability. A separate account raises a grave safety issue, restraint use that undermined a resident’s dignity and autonomy, culminating in a tragic outcome. Taken together, these accounts create a credible worry about consistent, safety-first caregiving across all shifts.
These contrasting experiences matter because the same pros that produce daily comfort, cleanliness, good food, and a caring, engaged leadership, can be undermined by episodic lapses in staffing and safety practices. In practical terms, the positives may offset routine moments of fatigue or minor miscommunications for families who prioritize warmth and regular updates. Yet when serious safety concerns or uneven care surface, they can quickly erode trust and endanger residents. The facility’s ability to mitigate these risks hinges on staffing stability, robust oversight, and transparent problem resolution.
Families weighing alternatives should note who may be better served elsewhere. If a resident requires highly consistent, safety-focused supervision or you demand unwavering, uniform care across all shifts, it is prudent to compare other options with stronger state inspection records, clearer staffing policies, and demonstrable evidence of no-tolerance for neglect. For those who can tolerate occasional variation in staffing quality in exchange for strong personal interactions, straightforward communication, and a comfortable environment, Queen City can still be a viable choice, provided due diligence yields confidence in daily operations and accountability.
To make a confident decision, conduct a thorough, multi-visit assessment. Schedule conversations with the administrator and the director of nursing, request current inspection reports, and review any state citations. Observe a meal service and care interactions at different times of day, and ask current residents and families about consistency of care, responsiveness, and incident handling. Demand clarity on staffing levels, turnover, and the process for addressing complaints. If choosing Queen City, set explicit expectations: daily updates, rapid escalation when concerns arise, and a clear, resident-centered care plan with ongoing oversight. If those assurances cannot be met, pursue other communities that align more closely with safety, reliability, and unwavering advocacy.
84 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Key (4 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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