Pleasant Hills Com Liv Center
Save1600 Raymond Road, Jackson, MS 39204
For more information about senior living options: (844) 490-3973
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The therapy staff, Cody and Zachary, are described as the best. Pleasant Hill is a great place where residents are cared for. The facility has come a long way and can continue to improve with the right leadership and staff. There is an awesome community and an amazing staff team. Hospice staff note that everyone is nice, friendly, and helpful, and that patients are well taken care of. Teamwork is amazing; the building is clean; and the vibe has improved. A long-tenured employee describes Pleasant Hill as having a strong, caring team and a great overall experience.
The reviewers say Pleasant Hill is dirty and that patients are not being cleaned. They state the facility should be shut down immediately because patients are not bathed. They describe the place as horrible and a "hell hole" that should be closed. They allege staff show no concern for patient care and seem to be working mainly for a paycheck. They report meal trays are inadequate, barely enough for anyone to eat. They complain that no one answers the phone and communication with the facility is poor. They claim abuse and neglect occurred, even implying deaths, and allege it is inhumane. They call for a complete overhaul of staff and for the facility to be closed.Pleasant Hill Nursing Home inspires a wide range of opinions from the families and caregivers who interact with it. Across the assortment of reviews, some families describe a facility that offers meaningful rehab, compassionate care, and a sense of community, while others recount troubling experiences that leave them deeply unsettled. The contrast is stark: for every message of gratitude and progress, there is a strongly worded account of neglect, unresponsiveness, or even harm. Taken together, the comments portray a picture of a place that has moments of genuine strengths but also serious, ongoing concerns that some residents and families feel have not been adequately addressed.
A number of reviewers highlight the facility's strengths in rehabilitation and therapy. Several people share that their loved ones experienced a positive recovery after strokes, praise the dedicated therapy staff, and credit individuals by name for their impact. In particular, Cody and Zachary are singled out as outstanding members of the therapy team, described as "the best" and part of what makes Pleasant Hill a place families are thankful for. Other residents or families emphasize the consistent care and the sense of teamwork among staff, noting that the building feels clean, the atmosphere has improved over time, and that a culture of cooperation among departments contributes to positive outcomes for residents who are on rehab or just settling into long-term care. Some reviewers even describe Pleasant Hill as a place where they can finally feel at home, especially after years of searching for a suitable facility.
Beyond rehab success, several comments celebrate Pleasant Hill as a strong, caring community. A recurring theme is that staff members take the time to greet residents with smiles, listen to concerns, and work toward practical solutions. There are mentions of flexible scheduling, pay that reflects top-tier compensation, and a work culture described as friendly and supportive, which wraps back into the care residents receive. A few reviewers also note pleasant interactions with hospice staff, describing the experience as uniformly courteous and responsive. In sum, a substantial subset of visitors and family members feel that Pleasant Hill can be a good, even excellent, place when the right people are in leadership roles and when the atmosphere is positive and collaborative.
Still, the sentiment is far from uniformly positive. A number of reviews express profound dissatisfaction with cleanliness and basic care. Comments claim that patients are not bathed regularly, that meals and overall daily care are mishandled, and that facility operations can feel rushed or negligent. Some reviewers describe a landscape of neglect and fear, including specific accusations about the level of attention residents receive and the quality of basic tasks such as feeding and hygiene. One particularly strong critique suggests a systemic problem, calling for investigations, reporting, or even the closure of the facility. These accounts contrast sharply with the praise for rehab successes, underscoring a split experience that some families fear may put vulnerable residents at risk.
Communication and responsiveness are another frequent point of contention. Several reviewers report difficulty reaching the facility by phone, with multiple attempts going unanswered or devices dropping calls. The frustration about not being able to contact loved ones in a timely fashion adds to the sense of insecurity for families, especially around holidays or when a resident is ill. In some cases, families describe long periods of silence after attempting to inquire about a resident's condition or status, which compounds anxiety and mistrust. When contact is finally made, there are still mixed outcomes, with some households feeling listened to and helped, and others feeling dismissed or left to navigate a maze of unreturned messages and unanswered questions.
The most severe and emotionally charged content centers on allegations of abuse and neglect. A number of comments recount the death of a loved one and accuse the facility of contributing to harm through substandard care. One reviewer articulates a bitter determination to pursue regulatory action and legal remedies, describing the facility as an environment where "abuse and neglect" occurred and insisting that action be taken to restore accountability and safety. These strong claims underscore the fear and grief that families experience when a resident's health or life may have been compromised, and they contrast sharply with the more hopeful narratives about rehab and customer service. Even within the same facility, such divergent experiences can coexist, leaving readers with a complicated and often uneasy impression.
Amid the tension between praise and alarm, some reviewers attempt to bridge the gap by acknowledging that "ALL Long Term/Skilled Facilities have challenges." They point to the reality that care environments fluctuate and that positive change is possible with the right leadership, staffing, and culture. There is encouragement that Pleasant Hill has more room to improve and that the team's ongoing efforts toward improvement - especially in leadership, staffing stability, and patient-centered care - matters greatly for residents' daily lives. In those voices, the facility is seen as capable of progress, provided it confronts issues directly and maintains transparent communication with families and regulators.
In conclusion, Pleasant Hill Nursing Home emerges as a place of both hope and hazard, a setting where meaningful rehabilitative outcomes and compassionate interactions can occur, yet where concerns about cleanliness, care quality, responsiveness, and safety cannot be ignored. The disparate experiences shared by families - ranging from heartfelt gratitude to urgent calls for shutdown - reflect a facility at a crossroads, with clear evidence of success in some areas and equally clear concerns in others. The path forward, according to many reviewers, hinges on decisive leadership, consistent and thorough staffing, robust oversight, and a steadfast commitment to resident dignity and safety across all shifts and departments.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Jackson International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pleasant Hills Com Liv Center in Jackson, MS is an assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. The community features a beauty salon, cable or satellite TV, and a computer center for residents to stay connected and entertained. Community-operated transportation is available for those who need assistance getting around.
The center provides fully furnished apartments with private bathrooms and kitchenettes, ensuring the comfort and convenience of each resident. Housekeeping services are provided to maintain a clean and tidy living environment. The dining room offers restaurant-style dining, with special dietary restrictions accommodated.
Residents have access to various recreational facilities such as a fitness room, gaming room, and outdoor space for relaxation and enjoyment. A small library is available for book lovers, while Wi-Fi/high-speed internet ensures connectivity throughout the community.
For care services, there is a 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff. Medication management and meal preparation are also offered.
The community offers a mental wellness program to support the emotional well-being of residents. Transportation arrangements can be made for non-medical purposes as well as doctors' appointments. A wellness center promotes overall health and fitness among residents.
Concierge services are available to assist residents with any needs or inquiries they may have. Fitness programs, planned day trips, resident-run activities, and scheduled daily activities provide opportunities for socialization and engagement within the community.
In terms of location convenience, there are parks nearby for nature enthusiasts to enjoy outdoor activities. Pharmacies, physicians' offices, restaurants, places of worship, and hospitals are all easily accessible from the community.
In summary, Pleasant Hills Com Liv Center offers comfortable living spaces with numerous amenities designed to promote an active lifestyle while providing necessary care services in a supportive environment.
Pleasant Hills Com Liv Center is located at 1600 Raymond Road, Jackson, MS 39204 in Hinds County, Mississippi
Pleasant Hills Com Liv Center on seniors.fyi includes 5 photos including images showing parking, assistance, decor, building, architecture, daylight, and more.
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