Madonna Manor

550 Houston Ave Fl 1, Jackson, MS 39209

For more information about senior living options: (844) 490-3973

3.8 from 59 reviews
5 stars
30
4 stars
6
3 stars
12
2 stars
4
1 stars
7

Active Adult Communities (55+)

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    Overall Review of Madonna Manor

    Pros

    • pro Friends who live there like it.
    • pro The building seems like a very good place for older adults to live.
    • pro The management is great.
    • pro They loved being there and loved the people.
    • pro They are the most beautiful senior apartments in Jackson.
    • pro It has everything needed to live comfortably.

    Cons

    • pro It doesn't answer phones or respond to emails.
    • pro They denied leaving contact information for a relative due to HIPAA.
    • pro There are no ceiling lights.
    • pro The management is poor.
    • pro Smoking rules are not enforced.
    • pro There was no attempt to address the iced-over parking lot in the winter freeze.
    • pro One resident was injured in the parking lot.
    • pro Some residents smoke in their apartments without reprimand.
    • pro It needs new management.

    Review

    The collection of impressions about the senior apartments in Jackson paints a picture of a place with real strengths and notable drawbacks. On the positive side, many visitors and residents describe the property as a welcoming, quiet, and aesthetically pleasing environment that holds real appeal for older adults. Several commenters who have never lived there but know the building through friends felt it looked and sounded like a solid option for aging in place. One review even called it "the most beautiful senior apartments in Jackson," a testament to its perceived curb appeal and overall look. For those who do live there, the sentiment is often more intimate and personal: a place that feels like home and a community that people come to rely on.

    A recurring thread across multiple entries is the importance of community and people. One reviewer emphasizes that they "loved being there, loved the people," highlighting a warm, supportive atmosphere created by residents and staff alike. Another comment notes that "all my friends and staff there were great to me," underscoring a sense of belonging and solidarity within the community. For many who reside in the complex, this social fabric appears to be a central reason to stay and a strong, uplifting aspect of daily life. Even those who only visit describe the building in terms of visiting rooms and common areas, suggesting that the facilities and social spaces are well used and appreciated.

    However, the picture is far from uniformly rosy. A number of reviews raise concerns about responsiveness and communication. A recurring complaint is that "they don't answer phones nor respond to emails," implying chronic gaps in basic outreach and information flow. This lack of responsiveness can heighten frustration for families and residents who need timely information or assistance, particularly in a senior setting where clarity and quick guidance are critical.

    Safety and maintenance issues also appear in several accounts. One reviewer points out that there are "no ceiling lights," which hints at older or incomplete infrastructure, and they describe "poor management" along with rules for no smoking that aren't consistently enforced. The most troubling note concerns the winter weather: there was "no attempt to attend to iced over parking lot," and the reviewer mentions a resident who was injured as a result. Related concerns about smoking - "Some residents smoke in their apts without reprimand" - suggest ongoing conflicts between residents and policy enforcement, which can affect the living environment and safety.

    There is a clear tension regarding management itself. Some reviewers praise the management as "great," while others call for new leadership with statements such as "Needs new management!" This split suggests inconsistent experiences depending on time, staff turnover, or particular managers on duty. The inconsistent feedback makes it hard to form a single, confident verdict about governance, but it does highlight a critical area for improvement: reliable, responsive, and effective management that can balance resident needs, safety concerns, and policy enforcement.

    Despite the mixed reviews, several people frame the living situation as deeply personal and positive. Comments like "This is where I live and I love it" and "I can go rest on the weekends, second home from home" convey a sense of comfort, routine, and personal attachment. For these residents, the complex isn't just a place to stay; it's a community that feels like a steady, familiar backdrop to their daily lives. Such sentiments emphasize that, when functioning well, the environment supports independence, quiet living, and a stable home base for older adults.

    In sum, the Jackson senior apartments appear to offer a compelling blend of beauty, quiet, and community, with a strong sense of belonging for many residents. Yet significant concerns about responsiveness, safety, and management consistency temper that positivity. The ideal picture would combine the built environment and interpersonal warmth with reliable communication, proactive maintenance, and clear, enforced rules - especially around safety and parking. Until those gaps are addressed, experiences will continue to vary widely from resident to resident, with some finding a true home and others encountering frustrations that hinder the comfort and security that retirement living should provide.

    Features

    Types of Care

    • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

    Transportation

    • Jackson International (9 miles away) Jackson International (9 miles away)

    Care Services

    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

    Dining

    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

    Description

    Madonna Manor in Jackson, MS is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. Residents can enjoy devotional services off-site, providing them with spiritual enrichment. The indoor common areas provide a welcoming space for socializing and relaxation.

    The community also prioritizes the healthcare needs of its residents, offering diabetic care services to support those with specific medical requirements.

    In addition to these amenities and care services, Madonna Manor is located in a convenient neighborhood with various facilities nearby. Residents have access to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This proximity allows residents to easily engage in activities outside the community and access necessary services.

    Madonna Manor in Jackson, MS provides a supportive environment where residents can receive personalized care while enjoying a vibrant neighborhood setting.

    Nearby Places of Interest

    Places of Worship

    • 420 Ministry's (0.8 miles)
    • Southside Assembly of God (1.9 miles)
    • St Andrew's Episcopal Cathedral (2.6 miles)
    • St James Episcopal Church (4.2 miles)
    • Meadowbrook Church of Christ (4.9 miles)
    • Northside Baptist Church (5.5 miles)
    • Greater New Jerusalem MB Church (5.8 miles)

    Pharmacies

    • Aps (1.2 miles)
    • Walgreens (2.1 miles)
    • Walgreens (2.8 miles)
    • Brent's Drugs (3.4 miles)
    • Walgreens (3.5 miles)
    • CVS Pharmacy (5.2 miles)
    • Fred's Pharmacy (5.4 miles)

    Restaurants

    • Crechale's (1.3 miles)
    • Pizza Hut (1.3 miles)
    • Popeyes Louisiana Kitchen (1.3 miles)
    • McDonald's (1.4 miles)
    • Krystal (1.7 miles)
    • Rally's (1.8 miles)
    • Stamps Super Burgers (1.8 miles)

    Transportation

    • Hawkins Field Airport (HKS) (1.9 miles)
    • Amtrak (2.1 miles)

    Parks

    • Battlefield Park (2 miles)
    • Fondren Park (3.5 miles)

    Physicians

    • Jackson Medical Mall Ob GYN (2.2 miles)
    • Sullivan Family Medical Clinic (2.4 miles)
    • Farmer And Associates Internal Medicine (2.4 miles)
    • Cheema, Qasim Merit Health Medical Group Cardiovascular Care Jackson (2.4 miles)
    • Jackson Pulmonary Associates (2.4 miles)
    • W Michael Campbell DMD (2.4 miles)
    • Jackson Pediatric Associates (2.4 miles)

    Hospitals

    • River Oaks Hospital (2.4 miles)
    • The Birthplace (2.7 miles)
    • Mississippi Hospital for Restorative Care (2.7 miles)

    Cafes

    • Urban Foxes (2.9 miles)
    • Starbucks (5.4 miles)
    • Starbucks (6 miles)

    Theaters

    • Cinemark Pearl and XD (5.8 miles)

    Frequently Asked Questions

    Where is Madonna Manor?

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