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3.9 from 58 reviews
5 stars
38
4 stars
4
3 stars
2
2 stars
2
1 stars
12
Overall Review of Columbia Rehabilitation And Healthcare Center
common24 reviews mention this
Staff responsiveness gets mixed notes
Residents and families describe staff who are sometimes very responsive and sometimes frustratingly unavailable.
Many reviewers say staff took time to help with admissions paperwork, responded promptly with requests, and treated them with kindness and professionalism. Several also mention hands-on assistance in everyday moments, from guiding visits to helping in the moment when something was missed. On the negative side, some families describe difficulty getting answers by phone, concern about non-responsiveness to questions, or feelings that issues were not addressed quickly enough.
caveat5 reviews mention this
Cleanliness is a recurring concern
Cleanliness shows up as an issue in multiple reviews, alongside a smaller number of positive comments about cleanliness.
Some reviewers praise the facility as clean and well kept. Others describe major cleanliness problems, including unsanitary conditions and reports of residents spending time in soiled clothing. There are also complaints about cleaning quality in shared areas, such as floors that did not seem adequately maintained.
caveat11 reviews mention this
Supervision and care quality varies
Several reviews raise concerns about supervision, wound attention, and overall care consistency.
A portion of reviewers describe worsening care, including supervision concerns and delayed or ignored requests. Negative reviews also include reports involving falls, alleged neglect, and serious injuries, along with accounts of residents left in poor conditions. At the same time, some families describe wound care attention and teamwork as standout positives, but the criticism is repeated enough to stand out.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Columbia Rehabilitation And Healthcare Center on seniors.fyi includes 5 photos including images showing interior, decor, dining, landscaping, brick, porch, trees, bedroom, and more.
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Columbia Rehabilitation And Healthcare Center photos
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Interior
Decor
Trees
Dining
Exercise Equipment
Interior
Decor
Bedroom, Indoor Plants, Nursing Home, and Hospital Bed
Dining
Landscaping, Trees, Porch, and Brick
Kitchen
Exercise Equipment and Physical Therapy
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