South Shore Care Center
Save1307 South Shore Drive Po Box 69, Worthington, MN 56187
For more information about senior living options: (844) 490-3973
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South Shore Care Center comes through in these remarks as a place of strong contrasts. On one hand, many families sing praises about the warmth of the people who work there and the sense that residents are cherished and treated with care. On the other hand, there are serious concerns about communication, safety, and basic quality of life that leave some families wary. Taken together, the collection paints a picture of a facility that can feel like a home to some residents and their loved ones, while for others it raises red flags that can't be ignored.
A recurring thread is the struggle to stay connected. Several reviewers living out of state describe the phone system as a major problem that prevents them from ever getting through to their loved ones. The frustration isn't just about convenience; it feels like a barrier to real-time reassurance during difficult days, especially when a family member is dealing with a health crisis or hospice care. The inability to reach a resident easily amplifies worry and makes it harder for families to participate in decisions or feel involved in daily care, a sentiment that colors the overall impression of the facility.
Food is another flash point. One reviewer explicitly says the food "sucks" and notes repetition and the use of inexpensive, questionable items like hotdogs. The complaint emphasizes not just taste but nutrition and variety, suggesting that residents may be getting repetitive menus that don't meet expectations for a long-term care setting. Although not every comment targets meals, the strongest negative food critique stands out because it touches on daily quality of life and the sense that basic, nourishing options aren't being prioritized.
Despite these concerns, plenty of comments celebrate the human side of care. Several reviews describe the staff as friendly, approachable, and supportive, contributing to an atmosphere that feels like a family home. Phrases like "they are friendly and the atmosphere," "feels like a family home," and "everyone there was so nice to my uncle" recur, underscoring a perception that residents are genuinely cared for, not just managed. Some specific positive notes highlight therapy and rehabilitation progress, the attentiveness of caregivers, and the sense that staff work as a cohesive team across different fields and backgrounds. Loved ones express gratitude for being treated with kindness, and outside visitors - such as volunteers and ministers - often remark on the staff's dedication and professionalism during challenging times.
Care quality, safety, and attentiveness surface in several strong endorsements. One review praises a father-in-law's rehabilitation stay, noting that the staff were "very responsive and thorough," providing comfort to the family and giving the sense that he was in capable hands. Others recount experiences with compassionate nurses who answered questions, or with teams that treat residents with respect during complex transitions - such as hospital-to-rehab trajectories or hospice periods. The praise extends to the sense of safety and well-being that staff purportedly foster and maintain, with families expressing relief and appreciation for attentive care and clear communication on some occasions.
Of course, not all experiences are positive, and a few reviews recount troubling episodes. One painful incident involves a nurse during a hospice night shift who reportedly said, "This is what happens during death. Haven't you been around death before?" - a line that many would view as brutal and disrespectful to a grieving family. There are also concerns about medication safety, described by a reviewer who heard a story of a pill being crushed to aid swallowing and later choking on the uncrushed form, highlighting how a seemingly small clinical decision can have serious consequences for a resident. Beyond medical care, there are mentions of alleged misbehavior by staff, including accusations that some employees steal from residents and that not enough staff are available to monitor or assist patients adequately. Such reports starkly contrast with the more positive stories and remind readers that experiences can vary widely by shift, department, and individual caregiver.
The facility's environment itself is described as dated and in need of improvement by some observers, even as they praise the people who work there. Several comments acknowledge a long-standing commitment and the ability of staff to "excel under very intense circumstances," particularly in light of the Covid-19 period, while noting that facility upgrades or renovations would help lift the overall experience. There is also appreciation for non-clinical touches that add warmth and meaning, such as visits for communion, hymns, and gospel outreach, which help create a sense of community and spiritual care for Catholic residents and others who value those connections.
In sum, the reviews present a landscape of care that can feel like a sanctuary to some families and a source of serious concern to others. The people - the nurses, aides, therapists, and volunteers - are frequently praised for their kindness, professionalism, and dedication, and many residents seem to thrive under their attentive care. Yet persistent issues with communication, dining quality, medication handling, safety, and potential misconduct serve as a stark counterpoint. For families considering South Shore Care Center, the takeaway is clear: it can be a place of warmth and competent care, but it is essential to investigate and observe firsthand, ask pointed questions about communication channels, meal planning, medication procedures, staffing levels, and the handling of dignity and respect, and prepare for a facility that can deliver both heartfelt caregiving and serious challenges depending on the circumstances.
South Shore Care Center is an assisted living community located in Worthington, MN. Our facility offers a range of amenities to ensure that our residents feel comfortable and taken care of.
For their convenience, we have a beauty salon on-site, so residents can easily maintain their personal grooming needs. They can also enjoy watching their favorite shows or movies with access to cable or satellite TV in their rooms. We provide community-operated transportation for those who need assistance getting around town.
Residents have access to a computer center to surf the internet or connect with family and friends online. Our dining room offers restaurant-style dining where nutritious meals are served daily. For those who prefer to cook for themselves, we have kitchenettes available.
To promote physical well-being, we offer a fitness room and wellness center where residents can engage in exercise programs tailored to their abilities. There is also an outdoor space and garden for our residents to enjoy fresh air and nature.
Our care services include 24-hour call systems and supervision to ensure the safety of our residents at all times. Staff members are trained in assisting with activities of daily living such as bathing, dressing, and transfers. We provide medication management services and cater to special dietary restrictions including diabetes diets.
We understand the importance of social engagement, which is why we offer a variety of activities for our residents' enjoyment. These include resident-run activities, scheduled daily activities, fitness programs, planned day trips, and even concierge services.
The community surrounding South Shore Care Center offers convenient amenities as well. With cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship nearby residents can easily access everything they need within close proximity. There is also a hospital nearby for emergency medical needs.
At South Shore Care Center in Worthington, MN we strive to create a welcoming environment where seniors can receive quality care while enjoying a fulfilling lifestyle surrounded by amenities catering to their needs and interests.
South Shore Care Center is located at 1307 South Shore Drive Po Box 69, Worthington, MN 56187 in Nobles County, Minnesota
South Shore Care Center on seniors.fyi includes 5 photos including images showing interior, lake, church, water, nursing home, living room, television, plant, and more.
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