2450 Riverside Avenue South, Minneapolis, MN 55454
For more information about senior living options: (844) 490-3973
The reviewer praises the staff for caring about people individually and as a whole. Minnesota nurses and doctors are described as among the best in the world, especially in Minneapolis. Fairview Riverside is noted for consistently great care, including during a hysterectomy with some complications. Nurses Debbie and Kenzie and CNA Jade are described as amazing, highlighting a strong care team. The staff are described as courteous, friendly, and responsive to questions. The labor and delivery and the children's hospital are described as amazing. The reviewer expressed love for their doctors. One reviewer notes that the surgery went great.
The ER is described as disgustingly unsanitary, with blood, needle caps, garbage, and no cleanup after prior patients. Family members report calls to their relative are often not returned, and they suspect staff disabled the line to avoid communication. The patient was given excessive sleeping medication, leaving her drowsy to the point of needing transfer. The hospital is labeled the absolute worst for mental health and/or medical needs. Doctors allegedly ignored a potentially broken hand and refused needed imaging. The facility is dirty, with rooms that smell like urine, clogged drains, and floors that aren't properly cleaned. Nurses are described as awful and unresponsive, with instances of calls being ignored or the nurse station not helping. The hospital is accused of racism and discriminatory treatment toward Black or Muslim patients. Postoperative care is described as the worst: the doctor never visited during eight days, making the patient feel devalued. Aftercare is poor: long delays for nurse assistance, problems with feeding, and rude or incompetent social work. They claim the facility nickel-and-dimes patients and bills for little to no treatment. Overall, the reviews say they would not recommend this hospital.Across a broad set of reviews, the central thread is a troubling pattern of unsanitary conditions, neglected patient care, and poor communication that leaves families feeling powerless and fear for their loved ones. Several accounts describe ER rooms that smell of waste, with visible signs of contamination such as blood, used needle caps, and general garbage. In these stories, staff appear overwhelmed or indifferent, with instances of rooms not being properly cleaned and patients left without timely assistance. The impression given is not occasional lapses but a sustained atmosphere where basic cleanliness and prompt help are not consistently provided, and where requests for care are met with phrases like "we don't want to deal with this."
That frustration is compounded when a family member is the one trying to navigate care from a distance. A particular case involves a mother who is confused and unaware of reality, with daily calls met by system errors or the disturbing suspicion that employees are actively blocking the line to avoid conversation. The caller insists this isn't a minor issue - it's a daily, distressing barrier that prevents them from understanding what is happening to their loved one. This lack of reliable updates is described as routine, with even ostensibly more capable staff apologizing for the opacity, underscoring a systemic communication failure that makes an already stressful situation much worse.
Pain and symptom management, especially in more complex cases, emerges as a recurrent concern. One review recounts a condition - Pyoderma Gangrenosum - where pain control and wound care were abruptly halted without warning or a clear plan, following input from a dermatologist. The experience is framed as retaliatory and dehumanizing, culminating in a difficult decision to leave the hospital to protect oneself from further harm. Across several stories, patients feel their legitimate concerns about significant symptoms - such as a potentially broken hand or severe post-surgical pain - are dismissed or ignored, with imaging, imaging referrals, or even basic assessments delayed or declined. The result is a sense of vulnerability and fear that treatment decisions are being driven by something other than the patient's best interests.
The reviews also reveal troubling dynamics around postoperative care and hospital culture. In one particularly vivid account, a patient describes eight days without a doctor visiting after surgery, poor feeding logistics for a person with a feeding tube, and social work that fails to deliver basic services like a wheelchair in a timely fashion. The overnight and weekend periods are described as ghost towns, with extended gaps in nursing care and inconsistent communication about what to expect next. These experiences contribute to a broader impression that postoperative care, especially after-hours, is unreliable and fails to meet patients' basic needs, leaving families to pick up the slack.
Racial, cultural, and privacy-related concerns surface in another set of reviews. A reviewer asserts that the hospital environment feels unsafe or unwelcoming for Black or Muslim patients, with mentions of patients being kept in hallways where others can hear personal information and a general sense of mistreatment. Such remarks highlight perceived disparities in attention and respect, raising questions about equity and privacy in care delivery. When combined with reports of beeping room noises, interrupted calls, and incomplete discharge planning, these concerns paint a troubling picture of a hospital culture where dignity and safety are inconsistent.
Amid the criticism, there are some notes of praise that provide a counterpoint to the other narratives. A few reviews highlight positive experiences, especially in certain departments or at specific facilities. For example, some patients describe attentive nurses, compassionate care, and effective pain management in Riverside or South Minneapolis settings, with particular mention of staff members who made meaningful differences to the patient experience. These positive accounts acknowledge that not all care is uniformly negative and that dedicated professionals can and do provide high-quality service within the same system that receives many complaints.
Overall, the collection of experiences suggests a hospital landscape where patient experiences range from deeply unsatisfactory to moderately positive, but with a strong tilt toward alarm and dissatisfaction in many cases. Common threads include concerns about sanitation and cleanliness, inconsistent or blocked communication with families, inadequate pain and symptom management, and a perception that staff may be overwhelmed, unresponsive, or inattentive to patient needs. Several reviewers express a desire to avoid the facilities entirely, with explicit warnings about poor postoperative care, delayed responses, and overall neglect. Yet there are also affirmations of compassion and competence in other departments or locations, underscoring that change may be possible with focused attention on staffing, training, and patient-centered communication. If these experiences reflect broader patterns, they point to the need for systemic improvements - prioritizing cleanliness, reliable communication with families, timely and respectful care, and equitable treatment for all patients - so that healthcare facilities can truly be places of healing rather than sources of additional distress.
28 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Fairview University Trans Service is located at 2450 Riverside Avenue South, Minneapolis, MN 55454 in Hennepin County, Minnesota
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