715 West 31St Street, Minneapolis, MN 55408
For more information about senior living options: (866) 208-4318
Overall Review of Birchwood Care Home
Cons
The nurses are rude and do not treat the elderly properly.
The staff often laughs at and mocks residents.
A nurse is accused of calling residents fat pigs, and the staff speak badly of the residents and do not deserve to care for the elderly.
The facility should be shut down or its nursing staff should be replaced.
The reviewer advised families to monitor the staff and regularly check on their relatives.
Review
Birchwood Care Home in Minneapolis is best suited for families that can commit to aggressive oversight and advocacy on behalf of a loved one. The consensus threaded through multiple reviews paints a picture of variable care quality, heavily dependent on individual staff behavior. For a resident whose family can be present, ask hard questions, and push for accountability, Birchwood may function as a cost-conscious option with real opportunities for daily interaction. Yet the expectation must be clear: safety and dignity depend on constant monitoring and ongoing family involvement.
Alternatives should be strongly considered for residents who require consistently respectful, professional caregiving delivered by well-trained staff. When a facility routinely surfaces concerns about staff conduct and public disrespect toward residents, it is prudent to look for communities with stronger training programs, clearer supervisory structures, and a proven track record of addressing issues promptly. For residents with mobility challenges, cognitive needs, or high care requirements, the risk that mistreatment or neglect could occur becomes a decisive factor, often outweighing any potential financial appeal.
From the supplied feedback, the most salient issues concern how nurses treat residents. The negative comments describe rude behavior, laughter at residents, and insults attributed to a specific caregiver, all of which undermine trust and raise genuine safety concerns. Those experiences can transform routine care, bathing, meals, medication reminders, into experiences that feel demeaning or unsafe. While some reviewers rate the community highly, the lack of transparent detail about which staff deliver quality care makes it difficult to reconcile potential benefits with the most troubling behavior. In practical terms, the severity of the conduct described is the overriding consideration for decision-making.
For families evaluating Birchwood, the evaluation plan must be rigorous and hands-on. Schedule extended visits across different shifts to observe staff interactions with residents, responses to calls for help, and the overall tone in common areas. Ask to review incident logs, complaint resolutions, and staff training records, and speak with current residents and their families about consistency of care. Inquire about staff turnover, the extent of supervisor presence on floors, and the facility’s process for addressing any disrespectful behavior. Seek a concrete care plan, daily routines, and a clear outline of changes that occur when concerns are raised.
Risk mitigation should center on a structured oversight approach. Designate a family point of contact to monitor care daily, demand weekly updates, and require written care plans with measurable milestones. If feasible, negotiate a trial period or short-term arrangement with an explicit escalation path to administration for any issue. Verify licensing status and any third-party oversight, and explore how resident council input is incorporated into care decisions. The objective is to avoid dependence on hope and assume a proactive management stance from day one.
Bottom line: Birchwood Care Home should be considered only if the family can secure demonstrable oversight, a credible improvement plan, and verifiable assurances that staff behavior aligns with respectful, professional care. Without visible, sustained changes, alternatives with stronger staff culture and accountability are the safer choice to protect dignity and safety. If the decision leans toward Birchwood, frame it as a time-limited, tightly supervised arrangement with explicit metrics and frequent reassessment. A disciplined, upfront plan will determine whether any potential cost savings translate into a genuinely safe and supportive living environment.
Features
Housing
60 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Minneapolis-St Paul International (6 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Description
Birchwood Care Home in Minneapolis, MN is an exceptional assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. The community ensures a comfortable and convenient lifestyle for its residents through various amenities provided on-site. A beauty salon is available for personal grooming needs, while cable or satellite TV guarantees entertainment options. Community operated transportation allows residents to easily travel around the area, and a computer center provides access to technology resources.
The dining room offers restaurant-style dining with delicious meals prepared by the staff, and special dietary restrictions are accommodated. For recreational activities, there is a fitness room for exercise and wellness activities, as well as a gaming room for leisurely enjoyment. Residents can also relax and unwind in the garden or take advantage of the outdoor spaces available.
Housekeeping services ensure that the living environment remains clean and tidy, and fully furnished accommodations provide comfort and convenience. Private bathrooms offer privacy and convenience for residents. Wi-Fi/high-speed internet is available throughout the community to keep residents connected.
Care services provided at Birchwood Care Home include 24-hour call system for emergencies, 24-hour supervision to ensure safety, assistance with daily living activities such as bathing, dressing, transfers, as well as medication management. A mental wellness program is incorporated into the care services to promote emotional well-being.
In terms of nearby amenities, Birchwood Care Home benefits from being located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters and hospitals. This allows easy access to various conveniences outside of the community.
Overall, Birchwood Care Home in Minneapolis provides an inviting atmosphere with exceptional care services and amenities designed to enhance the lives of its residents.
Nearby Places of Interest
Pharmacies
- CVS Pharmacy (0.2 miles)
- Walgreens (0.7 miles)
- CVS Pharmacy (1.2 miles)
- Walgreens (1.6 miles)
- Walgreens (2 miles)
- Walgreens (2.1 miles)
- CVS Pharmacy (2.6 miles)
Physicians
- Whittier Clinic (0.6 miles)
- Southwest Dermatology Specialist (4.2 miles)
- HealthPartners Health Center for Women Clinic St Paul (4.3 miles)
- Fairview Southdale Physicians Building (4.5 miles)
- University of Minnesota Physicians Heart at Fairview Southdale Hospital (4.6 miles)
- Twin Cities Orthopedics Edina - Crosstown (4.6 miles)
- CCRM Fertility of Minneapolis (4.7 miles)
Restaurants
- Chipotle Mexican Grill (0.7 miles)
- Mortimer's (1.1 miles)
- 19 Bar (1.5 miles)
- Yum (2 miles)
- Matt's Bar (2.1 miles)
- Hell's Kitchen (2.1 miles)
- Gluek's Restaurant & Bar (2.4 miles)
Cafes
- Spyhouse Coffee (0.9 miles)
- Dunn Brothers Coffee (1.5 miles)
- Jinx Tea (2.6 miles)
- Angel Food Bakery & Coffee Bar (4.6 miles)
- Starbucks (4.6 miles)
- Roundtable Cof (4.7 miles)
Parks
- Loring Park (1.6 miles)
- Gateway Dog Park - Off-Leash Play Area (1.9 miles)
- Mill Ruins Park (2.8 miles)
- North Loop Dog Park (2.9 miles)
- Lake Hiawatha Park (3 miles)
- Franklin Terrace Off-Leash Dog Park (3.3 miles)
- Boom Island Park (3.3 miles)
Places of Worship
- Westminster Presbyterian Church (1.9 miles)
- Shepherd of the Hills Lutheran Church (5.2 miles)
Hospitals
- Csc Gi Lab (2.1 miles)
- Hennepin County Medical Center (2.2 miles)
- University of Minnesota Medical Center - East Bank Campus (3.3 miles)
- Park Nicollet Methodist Hospital (3.7 miles)
- Regency Hospital (3.9 miles)
- Fairview Southdale Hospital (4.5 miles)
- VA Medical Center (5.1 miles)
Theaters
- 0705 Amc Southdale 16 (5 miles)
Frequently Asked Questions
Birchwood Care Home is located at 715 West 31St Street, Minneapolis, MN 55408 in Hennepin County, Minnesota
Nearby Communities
Skilled Nursing Facility in Nearby Cities
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