St Ottos Care Center
Save920 Southeast 4Th Street, Little Falls, MN 56345
For more information about senior living options: (844) 490-3973
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The staff are friendly. They provide great personal care to residents. They have activities and involve residents and visitors. They are good to their residents. A CNA was friendly and answered right away.
The care for the reviewer's father was inadequate and medications were given that he wasn't supposed to have. The staff did not return promised calls or provide status updates about the father, despite assurances. The reviewer would not recommend the facility to others. The facility charges residents for cable TV, which the reviewer views as inappropriate given high patient costs. There was no communication from the nursing department regarding the father's status after his death.A family member recounts a difficult experience with a facility where their father stayed for only a short while. The overarching impression is mixed: on one hand, there is genuine appreciation for the personal attention and daily care the residents receive, but on the other hand, there were serious concerns about how the facility managed medications, communication, and overall responsiveness during a vulnerable time for their father. The reviewer emphasizes that their father's care did not meet the level they expected, particularly regarding medications that were administered at the same time as others they believed should not have been given. This combination of medication issues and a perceived lack of proactive, attentive care left them feeling unsettled and unwilling to recommend the place without significant improvements.
The reviewer describes attempting to reach the charge nurse after hours to get a status update on their father, who was on hospice care at the time. A CNA answered promptly and was courteous, which offered a silver lining amid the stress of the situation. However, the central problem stemmed from the promise that the charge nurse would return the call. The staffer explained the nurse was busy but allowed for leaving a contact number. The reviewer understood the reality of after-hours demands but found the promise of a callback to be unfulfilled. They waited, first around 7 p.m. or slightly later, and then again into the late evening - nearly 11 p.m. - without any return call. This pattern repeated itself the following day, with the same assurances and the same lack of follow-through. For someone working in healthcare, the writer agrees that being busy is not unusual, but they stress that when a commitment to call back is made, it should be kept, especially in hospice care where timely updates are critical for families.
The lack of timely communication continued to shadow the experience, culminating in the day-after-day reality that no status or progress update was communicated to the family. The reviewer notes that their father passed a day or two after these episodes of unanswered calls, and they were left with the impression that they never received even the smallest update from the nursing department about his condition or what was happening on the floor. This absence of communication during a period of hospice care amplified the family's distress and contributed to a lasting sense of neglect, making the overall experience far more painful than it needed to be during an already challenging time.
Despite these significant concerns, the reviewer is not dismissive of the everyday atmosphere at the facility. They acknowledge that the entire staff is friendly and that residents receive good, attentive personal care. The facility is described as offering meaningful activities and genuine efforts to involve residents and visitors in the daily life of the community. This combination - caring interactions with residents, structured activities, and opportunities for family engagement - paints a picture of a warm, people-centered environment. The reviewer seems to differentiate between the warmth and dedication of the front-line staff who directly care for residents and the administrative or nursing leadership's communication practices that, in their view, failed during a critical period.
Another facet of the critique centers on financial practices, specifically the cost structure surrounding amenities like cable TV. The reviewer questions the necessity and proportionality of charging residents for such services, noting a rate of $10 per month per resident. With roughly 93 residents, that adds up to about $930 per month in cable charges for the facility, a sum they perceive as excessive in light of the substantial monthly charges residents already bear for care, reportedly in the realm of $12,000 to $14,000 per month. The comment "this is just wrong" conveys a strong ethical judgment about charging for TV service when families are already contributing large sums toward care. This financial critique suggests the reviewer believes the facility could better allocate costs or reconsider ancillary charges to reflect the overall needs and burdens faced by residents and their families.
In sum, the reviewer paints a nuanced portrait of the facility. On the positive side, the staff's friendliness, the personal care provided to residents, and the active efforts to engage residents and visitors stand out as genuine strengths. These elements reflect a compassionate, person-centered approach that would be the cornerstone of a high-quality care environment. On the negative side, there are serious concerns about medication management, the quality and timeliness of communication - especially during after-hours and hospice care - and the ethics of charging for cable TV in a setting where families are already paying substantial sums for care. Taken together, the experience is a reminder that excellent day-to-day care must be matched by reliable, respectful, and timely communication, particularly when loved ones are seriously ill and relying on the facility for updates and coordinated care. The overall message to others is a cautious one: the place has many commendable qualities, but improvements in communication, medication safety, and transparent billing practices would make it a more trustworthy choice for families seeking care for their loved ones.
93 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Little Falls, MN, St Ottos Care Center is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a beauty salon where residents can pamper themselves and maintain their personal style. Additionally, each resident can enjoy the convenience of cable or satellite TV in their own private space. Transportation services are provided by the community, making it easy for residents to get around and stay connected with the local area.
St Ottos Care Center also features a computer center for residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining experiences where nutritious meals are prepared and served by the staff. Residents can also take advantage of the kitchenette available for their own cooking preferences.
For recreation and socializing, there are various facilities within the community such as a fitness room, gaming room, outdoor space, small library, and wellness center. Daily activities are scheduled to keep residents engaged and entertained.
In terms of care services, St Ottos Care Center provides 24-hour call system and supervision to ensure round-the-clock support for residents. Assistance with daily activities like bathing, dressing, transfers, and medication management is readily available. The mental wellness program caters to residents' emotional well-being while special dietary needs like diabetes diets and restrictions are taken into consideration when preparing meals.
Outside of the community premises, there are plenty of nearby amenities conveniently accessible to residents including cafes, parks, pharmacies, physicians' offices, restaurants, theaters, hospitals, and places of worship.
Overall, St Ottos Care Center strives to offer a comfortable living environment with comprehensive care services that cater to the individual needs of its residents while promoting an active lifestyle through enriching activities and access to nearby amenities.
St Ottos Care Center is located at 920 Southeast 4Th Street, Little Falls, MN 56345 in Morrison County, Minnesota
St Ottos Care Center on seniors.fyi includes 5 photos including images showing interior, building, flag, outdoors, dining, trees, architecture, walkway, and more.
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