Woodlyn Heights Healthcare Center

Pros

• The PT and OT at Woodlyn Heights Healthcare Center are excellent.
• The facility has an excellent wound care team.
• The facility deserves five stars for their excellent PT and OT people.
• The staff at Woodlyn Heights are kind, compassionate, and care about the residents.
• The facility offers single rooms with all the amenities needed.
• The staff are nice, respectful, and fun.
• Woodlyn Heights provides great pain management for patients.
• The facility is clean and the food is good.

Cons

• The facility's daily care was poor, with teeth not being brushed and face not being washed for several days.
• The staff took an overly long time to answer call lights.
• The Nurse Practitioner did not follow through on a suppository order for bowel obstruction surgery recovery.
• The facility's record keeping for administering drugs and tracking anything is out of date.
• Required medications, especially for pain, were not given as directed by doctors.
• Some residents experienced long wait times and poor communication from the staff.
• Megan, a charge nurse, was rude to a resident's father and lacked respect for elders.
• Call lights often took half an hour to be answered, leading to difficulties in staying dry for some patients.
• The facility seemed understaffed compared to other nursing homes.
• There have been instances of patients being left exposed without clothing on.

Review

Woodlyn Heights Healthcare Center is receiving mixed reviews from family members and residents. One person strongly advises against sending loved ones to this facility, expressing their dissatisfaction with the level of care provided. They describe a lack of attention to daily needs such as brushing teeth and washing the face, as well as delayed response times to call lights. Additionally, the reviewer highlights an issue with medication administration, including the wrong medications being given at times.

However, another individual had a positive experience with their sibling living at Woodlyn Heights. They express gratitude for the kind and compassionate care received by staff members who genuinely cared for their brother. Despite acknowledging long waits and communication issues, they commend the facility for offering single rooms with necessary amenities and providing alternative food options.

Another review mentions an incident involving a charge nurse named Megan who was disrespectful towards an elderly resident. The reviewer suggests that Megan should issue an apology to both the resident and their family for her behavior. This negative experience is contrasted by a positive one shared by a different family member who claims that their father loves living at Woodlyn Heights. They appreciate how staff members are respectful, fun, and allow residents to lead fulfilling lives.

On the medical side of care, one individual praises Woodlyn Heights for effectively managing their back pain when other facilities failed to do so. They also highlight the dignity and respect they receive from staff members in comparison to their previous experiences in transitional care.

However, there are concerns raised about inadequate staffing levels at Woodlyn Heights. Reviewers noted that call lights often took too long to be answered, potentially causing discomfort or accidents for residents who couldn't wait long periods of time. Additionally, some patients were reportedly left exposed without clothing on.

Despite these mixed reviews, many families appreciate certain aspects of Woodlyn Heights Healthcare Center such as its cleanliness and pleasant staff members. A private room option is also highlighted positively along with good food and various activities like bingo and crafts.

In conclusion, while some individuals have had negative experiences with aspects of care at Woodlyn Heights Healthcare Center, others have found comfort in the compassionate staff and enjoyable living conditions provided. It seems that improvements in areas such as response times to call lights and medication administration could enhance the overall experience for residents and their families.

Theaters

• AMC Inver Grove 16 (0.3 miles)

Physicians

• Soundpoint Audiology (1 miles)
• Entira Family Clinics - Inver Grove Heights (1.2 miles)
• James Winsor DR (1.7 miles)
• Entira Family Clinics-West St Paul (2.3 miles)
• Twin Cities Orthopedics Eagan - Viking Lakes (2.6 miles)
• Dakota Medical Solutions (3.2 miles)
• West Side Community Health Services (4.5 miles)

Pharmacies

• Walgreens (1 miles)
• Walgreens (1.4 miles)
• Prime Therapeutics (2.3 miles)
• Walgreens (3.2 miles)
• Walgreens (3.3 miles)
• Walmart Pharmacy (3.9 miles)
• Walgreens (5.2 miles)

Restaurants

• McDonald's (1.1 miles)
• Drkula's 32 Bowl (1.3 miles)
• Boulevard Bar & Grille (1.4 miles)
• White Castle (1.5 miles)
• Iwa Sushi (2.4 miles)
• McDonald's (2.4 miles)
• Inver Grove Brewing Co (3.4 miles)

Parks

• Roosevelt Field (1.7 miles)
• Heritage Village Park (2.2 miles)
• Heritage Village Off Leash Dog Park (2.3 miles)
• Sleepy Hollow Park (2.8 miles)
• Burr Oaks Park (3.2 miles)
• Meadow Grass Park (4.8 miles)
• Central Park (5.6 miles)

Cafes

• Panera Bread (4.9 miles)
• Dunn Brothers Coffee (5.6 miles)
• Starbucks (5.6 miles)
• Caribou Coffee (6 miles)
• Starbucks (6.5 miles)

Places of Worship

• Woodcrest Church (5.5 miles)
• Five Oaks Community Church (5.9 miles)
• Cathedral of St Paul (6 miles)
• WW Studio (6.3 miles)
• St George Greek Orthodox Church (6.7 miles)

Hospitals

• United Hospital Joint Relacement Center (5.7 miles)
• Woodwinds Health Campus-Woodbury (5.8 miles)
• St Joseph's Hospital-St Paul (6 miles)
• Regions Hospital Burn Center (6.4 miles)
• VA Medical Center (7.4 miles)

Transportation

• Union Depot (5.8 miles)
• Concourse A (6.7 miles)
• Concourse C (7 miles)
• Delta Sky Club (7 miles)
• Minneapolis–Saint Paul International Airport (MSP) (7.1 miles)
• Terminal 1-Lindbergh (7.3 miles)
• Concourse D (7.3 miles)