Glencoe Regional Health Services in Glencoe, MN
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1805 Hennepin Avenue North, Glencoe, MN 55336
For more information about senior living options: (844) 490-3973
The staff were caring and the wait times were short. Everyone was friendly, knowledgeable, and efficient, with next-to-no wait time. All staff were patient and kind to families, making them feel seen as people. The care at Glencoe Regional Medical Center has been absolutely phenomenal. Joslin Thiemann has helped with PTSD symptoms and chronic pain. GRH provides top-notch care and top-notch personnel. Patricia DeLoyal is an understanding doctor who cares about long-term solutions. The ER team, especially Dr. Palmer, delivered phenomenal care and explained everything clearly. The clinic is a great place to deliver a baby; the staff is wonderful. The staff are welcoming, compassionate, and informative, and appointments are quick and thorough.
The reviewer is appalled by how the elderly parent is being treated. The billing department is described as crap, with the RUDEST staff member ever. A doctor is described as condescending and dismissive, showing little interest in the patient. A patient waited over two hours while nurses were rude and the doctor didn’t seem to care. A nurse allegedly hurt the wife during pregnancy-related testing. The reviewer says the doctor never came to the room and the visit was terrible. The clinic is accused of being about money, scheduling unnecessary appointments to charge patients. One reviewer urges avoiding Glencoe, citing poor care and high charges. The first-floor staff are described as not taking patients seriously and sometimes mocking them. Dr. Dundee is described as having the worst bedside manner in the ER.Glencoe Regional Health Services is best suited for families and older adults in south-central Minnesota who want a locally anchored hospital with reliable emergency care, a capable urgent-care network, and a clinic system that can support obstetric care and routine chronic conditions without sending all care elsewhere. The experience hinges on approachable staff who aim to treat patients as people, not problems, and on a care rhythm that often emphasizes quick triage, clear explanations, and steady hands during procedures. Reviewers repeatedly praise friendly nurses and physicians who listen, explain options, and move efficiently through visits. For expectant families and patients with ongoing health needs anchored in the community, the advantage is straightforward: care that stays close to home, with clinicians who appear invested in long-term relationships and continuity of care.
Who may want alternatives are those seeking perfectly uniform service across every encounter, or those who require seamless administrative handling with minimal friction. The color of the reviews is mixed: many clinicians shine, yet others are described as rushed, dismissive, or inconsistent in bedside manner. Billing and scheduling surface as recurring pain points for some patients, and a few stories describe confusing charges or slow follow-up on medications and test results. Families who rely on a specific physician or who need robust cross-site coordination may encounter gaps that are not simply about clinical skill but about system responsiveness. Policy elements, like restrictions on minor visitors, can also feel out of step with expectations for family-centered care. In short, the local care is strong, but administrative roughness will push some families toward alternatives.
On the clinical side, the strengths are real. The staff are consistently described as kind, patient, and capable, with a track record of efficient urgent care and responsive ER care. For pain management, the work of specialists in the pain clinic receives frequent praise, with procedures such as targeted ablations providing meaningful relief. Obstetric care is a recurring highlight: many patients deliver healthy babies and report supportive, professional teams through pregnancy, delivery, and postpartum. Across the board, clinicians who build relationships, explain options clearly, and invite questions are noted as a meaningful benefit. In other words, for families who value warm, competent medical teams who can handle urgent needs without sending them far away, GRHS delivers strong, practical value.
Yet there are notable drawbacks to consider. Instances of less-than-ideal bedside manner and hurried visits appear in some reviews, eroding trust in certain moments. Scheduling can be inconsistent, long waits crop up for non-urgent visits, and follow-ups about medications or test results do not always land promptly. The billing process garners particular ire, with complaints about communication gaps and the perceived difficulty of resolving charges or payment plans. Some reviews flag restrictive visiting policies for minors, which can complicate family involvement during a hospital stay. Taken together, these issues point to a system that works well for many, but can stumble when patient need outpaces administrative capacity or when expectations about service reach a higher bar.
To use this information effectively, a family should map priorities against GRHS strengths and gaps. If local obstetric care, reliable ER throughput, and a trusted pain-management team are highest on the list, GRHS offers a compelling combination, especially for families who want to avoid driving long distances. The strongest endorsements center on particular doctors and clinics where long-term patient relationships are cultivated, and where staff consistently demonstrate empathy and responsiveness. The cautions are practical: confirm which providers are currently accepting new patients, inquire about current wait times for urgent and primary care, and obtain a clear explanation of anticipated charges before procedures. Also verify visitation policies and whether exceptions can be made for family members when needed. These steps turn a reasonable local option into a predictable, well-managed choice rather than a roll of the dice.
Bottom line: Glencoe Regional Health Services can be a solid home base for families seeking local, capable care with notable strengths in ER, obstetrics, and pain management, delivered by friendly teams that remember patients’ concerns. It is particularly well-suited for those who value proximity, strong community ties, and ongoing relationships with doctors who know their histories. However, for families that prize flawless administrative experience, consistent cross-site coordination, or highly predictable billing support, alternatives in the region, such as Ridgeview or Waconia, deserve serious consideration. When evaluating GRHS, ask for named clinicians with proven bedside rapport, request current wait-time data, and get a transparent view of anticipated costs. The decision ultimately rests on balancing the comfort of local, compassionate care against the need for administrative smoothness and consistently dependable access to preferred specialists.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Glencoe Regional Health Services in Glencoe, MN is an assisted living community that offers a variety of amenities to enhance the lives of its residents. The community features a beauty salon where residents can get pampered and maintain their personal grooming needs. Each resident has access to cable or satellite TV in their private accommodations. Community-operated transportation is available to provide convenience and assistance for residents who need to run errands or attend appointments.
For those who enjoy technology, there is a computer center equipped with high-speed internet access for staying connected with loved ones or exploring the digital world. The dining room provides restaurant-style meals for residents, accommodating any special dietary restrictions they may have. Housekeeping services ensure that the living spaces are always clean and comfortable.
To promote physical wellness, there is a fitness room where residents can engage in exercise routines tailored to their abilities and preferences. The gaming room offers entertainment options for socializing and having fun with fellow residents. Outdoor space allows residents to enjoy fresh air, relax, or even tend to a garden if they are inclined.
The assisted living community also provides move-in coordination services to assist residents during their transition into the community. Private bathrooms offer privacy and convenience. A small library provides reading materials for intellectual stimulation.
For non-medical transportation needs, transportation arrangements can be made by the community. This includes transportation to doctors' appointments when necessary. A wellness center aims to support the overall health and well-being of residents.
In terms of care services, there is a 24-hour call system in place for immediate assistance when needed, ensuring safety and peace of mind. Trained staff provide 24-hour supervision while also offering activities of daily living assistance such as bathing, dressing, and transfers as required. Diabetes diets can be accommodated, along with meal preparation and medication management.
A mental wellness program is available to support emotional health and well-being among residents. Concierge services are provided for personalized assistance and convenience. Fitness programs are offered to promote physical well-being, and planned day trips provide opportunities for outings and exploration. Resident-run activities encourage engagement and socialization, fostering a sense of community. Scheduled daily activities ensure that residents always have something stimulating to participate in.
The surrounding area provides easy access to parks, pharmacies, restaurants, places of worship, and hospitals. Overall, Glencoe Regional Health Services offers a comprehensive assisted living community where residents can enjoy a comfortable and fulfilling lifestyle with the support they need.
Glencoe Regional Health Services is located at 1805 Hennepin Avenue North, Glencoe, MN 55336 in Sibley County, Minnesota
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