The Emeralds At Faribault
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500 Southeast First Street, Faribault, MN 55021
For more information about senior living options: (844) 490-3973
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The family felt blessed by the care provided by the Emeralds staff. The staff delivered compassionate, attentive care that allowed their loved one to pass peacefully. The care their mother received was consistently well-regarded by the family. OT and PT services were excellent, with caring professionals. The staff were friendly, respectful, and easy to reach for family communications. The rehab OT and PT care helped their aunt improve. Social workers were effective at communicating with the family.
They describe the staff as severely understaffed, especially with nurses, leading to wounds not being checked for days. They call the facility poorly run and poorly maintained, with management decisions allowing it to deteriorate. They allege elder abuse and neglect, including a resident left in soiled clothing for extended periods. They report disrespect from staff, including an employee named Tina Brooks, and say they want to leave. They note communication failures and delays transferring to another facility, blamed on insurance and money concerns. They describe unsanitary conditions and rude behavior, such as staff sitting on the floor and ignoring call bells for long periods. They recount dehydration and missed meals, with a resident left without water or food and a call light left on for an hour, leading to a zero-star impression.The Emeralds shows up in many voices as a place that can evoke extremely different experiences, often within the same family. For some, the care in certain moments feels tender and compassionate, a place where a loved one can spend final days with dignity and comfort. One account remembers a daughter who "finished her days and went to heaven there with no distress," thanks to the staff who attended to her with kindness and attention. That sense of relief in a difficult moment stands out as a high point for at least some families, and it's paired with gratitude toward the nurses and care teams who showed up with warmth at the end of a life well lived.
But these positive memories sit alongside a steady drumbeat of concerns that many families report in other visits and milestones. In several stories, communication gaps loom large. A family describes repeated delays in planning transfers to another facility (Plainview), with no clear information for days and then an abrupt explanation that the move wouldn't work due to insurance, even though the same management was involved. The frustration centers on questions about costs, why a transfer would be delayed, and whether financial considerations are driving decisions more than the needs of the patient. It's a recurring theme: when plans are discussed, families are left uncertain about the next steps, and this lack of timely communication adds to the distress of already stressful situations.
Financial and maintenance concerns also surface as a notable thread. A reviewer points out that the level of care should reflect the money charged, noting that the state-set fee is substantial yet the facility's upkeep doesn't meet expectations. This sentiment ties together with comments that suggest deterioration is a function of management and investor priorities rather than a simple staffing shortage. In other words, even when families perceive decent care from individual staff members, they worry about the bigger picture: how decisions at the top influence the environment, the rooms, and the overall quality of life for residents.
The day-to-day experience for residents is where many of the strongest criticisms land. Understaffing - especially in nursing - emerges as a matter of urgent concern. Wounds aren't checked promptly, residents go long periods without help, and basic needs can slip through the cracks. One account describes a grandmother in long-term care who wasn't supervised as needed, while another voice laments that a patient was left in the same clothes for days, despite family members providing clean clothing. The fear that a patient could be left unattended during a critical moment - whether due to a call button not being answered or a slow response to needs - permeates several narratives and leaves families anxious about safety and dignity.
There are also intensely personal moments of perceived disrespect and frustration. A reviewer recounts being disrespected by an employee, coupled with a desire to leave the facility. Another comment underscores a harsher reality: some critics describe the environment in stark terms, with phrases like "elder abuse" and calls for drastic reform. There are accusations about poor adherence to basic care standards, including infections of personal dignity (soiled clothing or neglected hygiene) and the sense that staff are overwhelmed or indifferent. While others share stories of care that was attentive and professional in specific departments or visits, these stark contrasts illustrate a facility pulled between moments of genuine connection and episodes of perceived neglect.
Despite the many criticisms, there are also hopeful notes about rehabilitation and specialized care. A patient who received rehabilitation therapy and a relative who communicates regularly with social workers describe smoother experiences when a family member stays engaged. One aunt in long-term care is said to have shown improvement with rehab OT and PT, and the social work team - especially someone named Justina David - is singled out for positive interaction and effective communication. For these observers, involvement from family and a responsive social work team can make a meaningful difference in the daily experience and in the trajectory of recovery or adjustment within the facility.
Across the spectrum, voices converge on this point: The Emeralds is a place where care quality seems highly dependent on the moment, the particular staff on duty, and how actively families advocate on behalf of their loved ones. Some reviewers celebrate the compassionate care they experienced in specific moments, and they point to instances when staff demonstrated competence, kindness, and professional rapport. Others insist that systemic issues - understaffing, inconsistent communication, and management decisions about expenses and upkeep - undermine the resident experience, leaving families worried about safety, cleanliness, and dignity on a daily basis. The tension between personal moments of excellent care and institutional shortcomings is a throughline that dominates many of the narratives.
In the end, the picture that emerges is not a simple endorsement or a blanket condemnation. The Emeralds appears to be a place capable of offering comfort, companionship, and expert therapy to those who receive it, especially when families stay engaged and attentive. Yet the same facility also bears the weight of criticisms that point to deeper organizational and staffing challenges. For families evaluating this environment, the bottom line hinges on two questions: are there dedicated, compassionate staff available when they are needed most, and is the facility equipped and managed in a way that consistently supports the dignity, safety, and well-being of every resident? The voices compiled here reflect a community wrestling with that balance, hoping for steady improvement and the steadfast dedication of caregivers who make a difference in real lives every day.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Emeralds At Faribault in Faribault, MN is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can pamper themselves, along with cable or satellite TV in each apartment for entertainment. Community operated transportation is available for ease of mobility, and there is also a computer center for residents to stay connected.
Dining at The Emeralds At Faribault is restaurant-style, offering delicious meals prepared by the staff according to special dietary restrictions. The dining room provides a pleasant atmosphere for socializing with fellow residents. For fitness enthusiasts, there is a fitness room where residents can maintain their physical well-being.
The community offers fully furnished apartments with private bathrooms for the comfort and convenience of residents. Housekeeping services ensure that the living spaces are always clean and tidy. Outdoor spaces, including a garden, provide opportunities for relaxation and enjoying nature.
Residents have access to various recreational activities within the community. There is a gaming room for those who enjoy playing games, as well as a small library where residents can indulge in reading. Scheduled daily activities cater to different interests, while resident-run activities encourage engagement within the community.
The Emeralds At Faribault prioritizes the well-being of its residents by providing 24-hour call systems and supervision. Assistance with daily activities such as bathing, dressing, and transfers are readily available. Medication management ensures that residents receive their prescriptions on time. A mental wellness program supports emotional health.
Transportation arrangements are made for non-medical needs as well as doctor's appointments to ensure that residents can easily access essential services. Wi-Fi/high-speed internet connectivity keeps residents connected with loved ones and the wider world.
Within close proximity to The Emeralds At Faribault are cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians' offices. This convenient location allows residents to easily access necessary amenities and services.
The Emeralds At Faribault is located at 500 Southeast First Street, Faribault, MN 55021 in Steele County, Minnesota
The Emeralds At Faribault on seniors.fyi includes 9 photos including images showing building, landscaping, rehabilitation, physical therapy, healthcare, aerial view, parking, living room, and more.
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Interior
Outdoors
Decor
Building
Trees
Landscaping
Aerial View
Healthcare
