St Lucas Care Ctr

Pros

• The facility is easily accessible for initial admissions.
• Some staff members might be open to communication about care plans.
• The location has a structured discharge process in place, although it may need improvement.
• The facility provides a range of services for various health conditions.
• Some individuals may have positive experiences with certain aspects of the care provided.

Cons

• The facility provided horrible care to the Grandmother, with nurses being rude and dismissive.
• Laundry sent for cleaning was never returned to the Grandmother.
• The facility falsely claimed that the Grandmother did not want to return home.
• The Grandmother was discharged AMA without any of her medications.
• The Facility Administrator lied about the discharge plan and refused to communicate afterwards.
• Overall, the experience was so negative that the reviewer would not recommend this place to anyone.

Review

In recent reviews shared by a concerned family member, a distressing account of care at a healthcare facility unveils the serious shortcomings experienced by their grandmother during her three-week stay. The family member's negative sentiments underscore the alarming realities often faced within such institutions. With statements like “It’s easy to get in but it’s hard to leave,” expressed by another resident soon after admission, the atmosphere of the facility seems foreboding from the outset. This phrase resonates deeply throughout their experience, hinting at systemic issues within the establishment that may hinder patients’ rights and well-being.

The critique passionately highlights inadequate nursing care provided to the grandmother, characterizing the nurses as rude and dismissive towards her needs. Such behavior is reflective of a larger problem where patient care appears to take a backseat to organizational efficiency or staff attitudes. Similar incidents of neglect included unreturned laundry that left the grandmother without basic personal items, emphasizing a lack of empathy and attention to detail that should characterize patient-centered care.

Another painful aspect of this ordeal was an incident leading up to her scheduled discharge when staff informed the family that she had expressed reluctance about returning home—a statement described as an outright lie by her family. Contrarily, it was noted that she could not wait to leave what has been described as a “horrible place.” This reveals not only miscommunication but potentially manipulative practices designed to maintain occupancy rather than ensuring proper patient autonomy and desires are respected.

On discharge day, tensions escalated dramatically as staff claimed that she did not adhere to her “discharge plan,” resulting in an AMA (Against Medical Advice) discharge—an indication that things were far from straightforward at this facility. Worse yet was the shocking revelation that she was discharged without any medications despite having underlying health conditions: a severe eye infection and a heart condition. Such negligence raises critical concerns about patient safety and continuity of care for individuals with complex medical needs.

The family member's fervent call for accountability paints a picture of frustration when attempts were made to address these grievances directly with management. After initially reaching out for clarification regarding the misconstrued discharge plan, they found themselves ignored in subsequent communications—a tactic all too common in establishments lacking robust customer service protocols or transparency regarding patient treatment plans.

Overall, this account serves as both an emotional recounting of one family's harrowing journey through inadequate healthcare services and a stark warning for others considering this facility for loved ones in need of compassionate and competent medical attention. The plea is clear: avoid this place at all costs; one would not wish even their worst enemy upon such an environment fraught with neglect and deception. This review stands as a clarion call for prospective patients and families alike—highlighting not just individual experiences but invoking broader discussions around patient rights, quality standards in healthcare facilities, and urgent reforms needed within these systems to better serve vulnerable populations seeking care.

Faribault, Minnesota, offers a variety of amenities and services that cater to seniors looking for a comfortable and convenient living environment. The area boasts several hospitals, pharmacies, and physicians located within close proximity, providing easy access to healthcare services. Additionally, there are numerous cafes and restaurants offering a range of dining options for seniors to enjoy. Places of worship are also prevalent in the area, allowing individuals to practice their faith and connect with their community. For those looking to stay active, there are several parks nearby where one can enjoy outdoor activities and socialize with others. Transportation options such as shuttle services and truck rentals make getting around town hassle-free. Overall, Faribault provides a supportive and vibrant community for seniors seeking a fulfilling lifestyle in their later years.

Hospitals

• District One Donations (0.2 miles)
• Melissa Appel, MD - Appel Melissa MD (0.2 miles)
• Northfield Hospital (11.8 miles)
• Owatonna Hospital Sleep Center (12.3 miles)
• Allina Health Laboratory - Owatonna Hospital (12.3 miles)
• Owatonna Clinic (12.3 miles)
• Richardson (12.5 miles)

Pharmacies

• Pharmacy One (0.2 miles)
• Fareway Foods (0.7 miles)
• Sterling Pharmacy (0.7 miles)
• Walgreens (1 miles)
• CVS Pharmacy (10.6 miles)
• Village Drug (12.2 miles)
• Sterling Pharmacy (12.2 miles)

Physicians

• Cruz Eugene Dela Dpm (0.2 miles)
• Ganeshan Vathsala MD (0.2 miles)
• Orthopaedic & Fracture Clinic Pa (0.2 miles)
• Cannon Valley Clinic (0.3 miles)
• Health Finders (0.5 miles)
• Associates in Psychiatry (0.5 miles)
• Southern Cities Community Health Clinic (0.8 miles)

Cafes

• Crooked Pint Ale House (0.3 miles)
• Martha's Eats & Treats (10.1 miles)
• Caribou Coffee (12.3 miles)
• The Cage (12.5 miles)

Restaurants

• Depot Bar and Grill (0.4 miles)
• Monte's Restaurant (0.4 miles)
• Signature Bar & Grill (0.4 miles)
• Mizuki Fusion (1 miles)
• Taco John's (1.5 miles)
• KFC (1.5 miles)
• Broaster (1.5 miles)

Places of Worship

• River Valley Church (0.4 miles)
• Dominican Sisters (0.6 miles)
• Religious Education & Youth (0.6 miles)
• Faribault Evangelical Free Church (1.1 miles)
• Islamic Center (1.3 miles)
• Hope United Methodist Church (1.4 miles)
• First Baptist Church (1.8 miles)

Parks

• Central Park (0.7 miles)
• Jefferson School (1.4 miles)
• Alexander Park Softball (1.5 miles)
• Alexander Park (1.6 miles)
• Tyler Park (11.1 miles)
• Riverside Lions Park (12.1 miles)
• Odd Fellows Park (12.2 miles)

Transportation

• First Choice Shuttle (1.4 miles)
• Budget Truck Rental (3 miles)

Theaters

• Cannon Valley Cinema (10.1 miles)