2209 Utah Avenue, Benson, MN 56215
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The collection of remarks about this care facility paints a deeply mixed picture, with some residents and visitors recounting harrowing experiences and others praising it with genuine warmth. Taken together, the excerpts reveal a facility that many feel falls short on basic care and responsiveness, even as a small minority of voices describe a very different experience of staff, atmosphere, and services.
Several accounts focus on neglect and insufficient care in daily routines. One review describes the experience of a mother recovering from a stroke, where food was brought in but not promptly or adequately attended to. The patient was apparently supposed to be fed by staff, yet the food was left sitting in place for extended periods, forcing family members to intervene and change soiled or unaddressed tasks such as bed sheets that were never changed by the staff. The reviewer characterizes the setting as "horrible," conveying a sense of frustration and fear that basic dietary and hygiene needs were being neglected.
Communication and administrative frustrations appear as another recurring theme. A reviewer complains about the facility's phone setup, noting that "they only share one phone but several connections," which made reaching billing difficult and required persistent, repeated calls. The sense conveyed is one of administrative bottlenecks and poor accessibility to essential services, leaving families feeling frustrated and unsupported when trying to resolve even routine concerns.
The atmosphere during visits to the facility is described as somber and disheartening. One account recounts visiting someone who would be staying only for a short time and being struck by the sadness of the environment. A quick 30-minute visit included hearing an elderly resident cry out for help for a significant portion of the time. The same account mentions a nurse who came in with a brownie for a diabetic friend, implying a misalignment between urgent care needs and momentary attentiveness to comfort or dietary considerations. The impression given is that staff activity and priorities may be skewed toward social interactions at the front desk rather than directly addressing residents' safety and health needs.
There are vehement criticisms aimed at the nursing staff's priorities and engagement. A reviewer asserts that nurses seemed more focused on social hour and casual conversations at the front desk than on actual caregiving tasks. The sentiment expressed is that direct patient care is not a visible priority, and in one poignant line, the writer declares they would not want their own pet to spend critical days here, much less a family member. This paints a broad brush of dissatisfaction with the level of attention, responsiveness, and professionalism perceived by visitors and family members.
Amid the negative feedback, there is one notably positive voice that stands out. This reviewer describes the place as "Amazing" to work and live, praising the staff, the friendly environment, excellent food, and great activities. This perspective suggests that for some people, the facility can offer a rewarding workplace and a pleasant living environment with engaging programs and good meals. It serves as a counterpoint to the prevailing criticisms, indicating that experiences inside the same facility can diverge significantly depending on individual interactions and perhaps shifts, departments, or specific circumstances.
Finally, another stark negative opinion closes the set of remarks: "Awful place. They don't care about the patients at all. If you love your parents then don't put them in this place ever." This closing sentiment underscores the intensity of worry and dissatisfaction some families feel, emphasizing a belief that patient well-being and considerate caregiving are not being prioritized.
Taken together, these perspectives illustrate a facility where some stakeholders perceive serious gaps in basic care, timely feeding and hygiene, patient safety, and administrative accessibility. The consistent threads point to concerns about neglect, delayed or incomplete caregiving, and a sense that staff attention is uneven, sometimes skewed toward socializing or administrative tasks rather than resident care. Yet the presence of a strong positive voice reminds readers that experiences can vary, and for some individuals, the environment can be supportive, well-staffed, and engaging, with good food and meaningful activities.
The Meadow Lane Rehabilitation & Healthcare Center in Benson, MN is a vibrant and well-equipped assisted living community that offers a range of amenities and care services to its residents.
For the convenience and comfort of its residents, Meadow Lane features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available to help residents get around town, and there is also a computer center with Wi-Fi/high-speed internet access for those who want to stay connected.
When it comes to dining, Meadow Lane has a spacious dining room where residents can enjoy delicious meals prepared by the staff in a restaurant-style setting. Dietary restrictions are accommodated, including diabetes diets and special dietary requirements.
Residents can maintain an active lifestyle with access to fitness rooms and wellness centers, which offer various exercise programs and mental wellness programs designed to support their overall well-being. The community also provides assistance with activities of daily living such as bathing, dressing, transfers, and medication management.
Meadow Lane prioritizes the social aspect of senior living by offering numerous activities for residents to engage in. These include resident-run activities and scheduled daily activities organized by the staff. Planned day trips allow residents to explore new places while concierge services ensure their needs are met.
In terms of location, Meadow Lane benefits from being near several amenities within close proximity. Residents have easy access to two cafes nearby for casual dining or meeting friends. Three parks offer opportunities for outdoor relaxation and recreation. Five pharmacies are conveniently located nearby for any medication needs. Additionally, there are 12 restaurants that provide diverse dining options within reach. Transportation arrangements are available for other destinations like doctor's appointments or visits to nearby hospitals if required.
Overall, Meadow Lane Rehabilitation & Healthcare Center offers a comfortable and engaging environment where seniors can receive quality care while enjoying various amenities and activities tailored to their interests and needs.
Meadow Lane Rehabilitation & Healthcare Center is located at 2209 Utah Avenue, Benson, MN 56215 in Swift County, Minnesota
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