1725 Wiconsin Avenue, Benson, MN 56215
For more information about senior living options: (844) 490-3973
They make patients feel very welcomed. They are doing a wonderful job with Dalton. They are very professional and very good at what they do. The family thanks them for their care.
They describe the experience as the worst. They warn about billing, noting it arrives a month before the appointment and is an estimate rather than a bill. They claim staff do not listen and do not care. They state that this hospital is the worst. They express strong disdain for the billing practices, calling them "horse manure."Progressive Care in Benson, MN is best suited for seniors or families who place a high priority on skilled physical rehabilitation and want therapy teams that come across as genuinely welcoming, capable, and professional. The strongest case for this community lies in its rehab focus, where therapists are described as professional and effective, with at least one positive report highlighting meaningful progress for a child in therapy. For families navigating post-acute rehab or ongoing rehabilitation goals, the therapy floor can deliver tangible gains when the plan is clear, goals are defined, and therapists establish rapport with the patient and family.
Those who should consider alternatives are families that cannot tolerate opaque billing, surprising charges, or inconsistent administrative communication. The reviews repeatedly flag billing as a major issue, wording around estimates versus actual charges creates a sense of mistrust and financial risk. In addition, several comments suggest that staff may not listen or respond with the attention expected, which can undermine confidence in the overall care plan. If reliable, transparent billing and consistently responsive administrative support are non-negotiables, exploring other options is advisable.
The positives here, most notably the physical therapy experience, do not fully offset the most troubling drawbacks. When PT staff are described as welcoming, professional, and effective at what they do, that can translate into real progress and a smoother rehab journey. This strength is amplified when the care team aligns with family goals and provides clear explanations about treatment plans. Yet those advantages are undermined by reports of billing friction and a perceptible gap in listening and care responsiveness. In practical terms, the therapy gains may be undermined if the administrative side erodes trust or creates confusion about costs and service levels.
To protect against surprises and foster a smoother experience, families should pursue concrete due diligence before choosing. Request a detailed, written billing policy with itemized estimates and a clear statement of what qualifies as billable services. Insist on a collaborative care plan with defined milestones, and ask for a dedicated point of contact for billing questions and care coordination. Seek a real-time update cadence on progress toward rehab goals and request access to progress notes and therapy session summaries. Consulting with a social worker, case manager, or a current resident or family member can help surface patterns in communication and billing that may not be immediately visible in initial tours.
In comparing Progressive Care to nearby options, the decisive differences come down to administrative clarity and responsive listening. A facility that pairs strong rehab services with transparent pricing and a consistently reachable administrator will outperform one where costs drift and questions go unanswered. Families should weigh the likelihood of a positive rehab trajectory against the risk of ongoing billing disputes and perceived indifference in staff communication. If the priority is a predictable cost structure and a care team that truly listens, that combination may point toward alternatives, even if it means sacrificing some PT intensity.
Bottom line: Progressive Care should be considered by families prioritizing skilled rehabilitation and personal warmth in therapy, provided there is disciplined attention to billing transparency and responsive communication. For those whose decision hinges on avoiding billing ambiguity and ensuring every concern is heard and addressed, it is prudent to look at other options first. The therapy team can deliver real progress, but the administration and consistency of communication will determine whether the overall experience meets expectations. In the end, a well-informed choice will favor a setting where rehabilitation excellence is paired with clear, accountable, and proactive administrative support.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Progressive Care in Benson, MN is an assisted living community that provides a warm and comfortable environment for seniors in need of support with daily activities. Our community offers a range of amenities to ensure the well-being and comfort of our residents. Each room is fully furnished with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone, allowing residents to stay connected with their loved ones. The dining room provides nutritious meals prepared according to special dietary restrictions, ensuring that each resident receives the necessary nutrition they need.
Our dedicated staff members are available 24/7 to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management services to ensure the proper administration of medications. Coordinating with healthcare providers is an integral part of our care services so that residents receive comprehensive care tailored to their individual needs. For those on a diabetes diet, our experienced staff will work closely with them to manage their condition effectively.
At Progressive Care, we prioritize mental wellness by offering a specialized program that includes various activities designed to keep residents engaged and stimulated. Residents can participate in resident-run activities and enjoy scheduled daily activities. Our beautiful outdoor space and garden allow residents to relax and enjoy nature.
Convenience is key at Progressive Care. With cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals nearby, our location ensures easy access to essential services and entertainment options for residents. Transportation arrangements are also available for medical appointments.
In summary, at Progressive Care in Benson, MN, we offer an exceptional assisted living community where seniors can receive high-quality care in a comfortable and supportive environment.
Progressive Care is located at 1725 Wiconsin Avenue, Benson, MN 56215 in Swift County, Minnesota
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