Good Samaritan Society - Comforcare
Save1201 17Th Street Ne, Austin, MN 55912
For more information about senior living options: (844) 490-3973
A collage of impressions about the facility shows a place with real warmth from its care team, mixed with some clear gaps in operations and environment that can make visits frustrating. On the positive side, several reviewers emphasize the human side of the experience: the nurses who work with residents are described as compassionate, attentive, and genuinely invested in the well-being of both residents and their families. In their words, the nurses "really care" and are "the best" among the staff, conveying a sense that the personal touch and bedside manner are strong anchors of the experience there.
Despite that strong showing of caregiving, other threads in these notes point to persistent challenges beyond the patient-nurse relationship. One recurring concern is the environmental and health-related risk stemming from animals that are allowed to roam outdoors - specifically chickens. Reviewers note that the animals can wander freely around the area, and while some residents find it quaint to watch the chickens, the practical impact is less pleasant: the droppings are described as being dragged back inside on canes, walkers, and wheelchair wheels. Several readers worry that this creates a health code violation and a hygiene issue for people who are already navigating mobility devices and the need to keep their living spaces reasonably clean.
Beyond the environmental concerns, there are clear signals about administrative and HR-related disconnects. One reviewer referenced a "poisonous" person who posted a negative statement and suggested that the person should not be in HR, asserting that this individual no longer represents the facility's values. It's hard to separate the sentiment from the reportage, but the underlying message is that some feel HR or leadership did not reflect the care community's values, contributing to a perception of discord at the management level.
Operational performance and front-office presence also draw pointed criticism. Several notes describe the front desk as unmanned or inadequately staffed, with staff members described as sitting around and giggling instead of attending to visitors or residents. The implication is that the welcome and intake processes feel lax, and that administrative energy is not consistently directed toward helpful, timely service. In the same vein, reviewers mention poor communication and a lack of follow-through on questions, painting a picture of miscommunication that can hinder families and visitors who are trying to get information or make arrangements.
The visitor experience itself can be challenging. One reviewer recounts arriving at the front door only to find no staff available to assist, coupled with the sense that no one could readily guide a visitor to the right location. A specific memory described is waiting about ten minutes for someone to appear, after which the reviewer chose to leave. That particular account highlights a recurring theme: even when the staff most praised for their care is present, the logistical support for visitors - directions, assistance, and timely responses - does not always meet expectations.
Another thread concerns branding and clarity. The name Comforcare can be easily confused with Comfort Care, an end-of-life hospice-like service, which may inadvertently muddy communications with health care providers or families trying to understand what services are being offered. While this is a naming issue, it feeds into the broader concern that branding and positioning outside the doors may complicate interactions with outside providers and with potential residents and families trying to assess the facility's scope.
Taken together, the collection of opinions paints a facility that is capable of delivering genuine, compassionate nursing care - the kind of staff that residents' families say makes a real difference. Yet the same notes call for improvements in how the place is run on a daily basis: better management of the outdoor environment and its health implications, more reliable front desk coverage, clearer lines of communication, and a more consistent, visitor-friendly process for navigation and information. The combination of strong nursing praise with these operational gaps suggests a facility that has meaningful strengths in caregiving but would benefit from focused enhancements in administration, visitor services, and environmental practices to create a more seamless experience for residents and their families.
The Good Samaritan Society - Comforcare in Austin, MN is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
Residents can enjoy their favorite shows and movies with cable or satellite TV in the comfort of their fully furnished apartments. The dining room provides a communal space for residents to gather and enjoy delicious meals prepared by our skilled staff. For those who prefer to cook their own meals, each apartment is equipped with a kitchenette.
Outdoor spaces and gardens are available for residents to relax and soak up some fresh air. A small library is also on-site for those who love to curl up with a good book. Wi-Fi/high-speed internet access ensures that residents can stay connected with loved ones and explore the digital world.
The community provides 24-hour supervision, ensuring that residents always have someone available if assistance is needed. Trained caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their medications as prescribed.
A mental wellness program is offered to support the emotional well-being of residents. Special dietary restrictions, including diabetes diets, are accommodated by the dining services team.
Residents can participate in resident-run activities as well as scheduled daily activities organized by the community. This creates opportunities for social interaction and engagement within the community.
There are many amenities conveniently located near the community, including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This allows residents easy access to services and amenities outside of the community.
Overall, the Good Samaritan Society - Comforcare in Austin, MN offers a comfortable and supportive environment where seniors can receive personalized care while maintaining their independence and enjoying a vibrant lifestyle.
Good Samaritan Society - Comforcare is located at 1201 17Th Street Ne, Austin, MN 55912 in Mower County, Minnesota
Good Samaritan Society - Comforcare on seniors.fyi includes 6 photos including images showing interior, lighting, windows, dining, bedroom, church, artwork, kitchen, and more.
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