Good Samaritan Society - Comforcare

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  • Interior

    A cozy indoor setting featuring two armchairs in front of a stone fireplace.
  • Decor

    A cozy dining area with wooden tables and chairs, adjacent to a kitchen space.
  • Living Room

    A cozy living room with leather sofas, a coffee table, and warm lighting.
  • Bedroom

    A cozy bedroom featuring a bed, chair, window with curtains, and wall artwork.
  • Windows

    A cozy dining area with wooden beams and large windows.
  • Church

    A church interior with an altar and decorative cross.

Good Samaritan Society - Comforcare

1201 17Th Street Ne, Austin, MN 55912

For more information about senior living options: (844) 490-3973

3.1 from 10 reviews
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Skilled Nursing Facility

Overall Review of Good Samaritan Society - Comforcare

Pros

  • pro The caregivers are described as great friends.
  • pro The nurses are praised as the best ever and they truly care about residents and their families.
  • pro The staff are described as caring people and the facility is clean.

Cons

  • pro The facility allows chickens to roam freely and defecate all over the area, which residents must endure and which could violate health codes.
  • pro Chicken feces are dragged back inside on canes, walkers, and wheelchair wheels, creating a cleanliness issue.
  • pro The front desk is unmanned and staff are seen giggling and wasting time.
  • pro The HR person who posted a terrible statement is poisonous and not representative of the nursing home's values.
  • pro The name "Comforcare" is easily confused with "Comfort Care," causing confusion for health care providers.
  • pro The front entry is inadequately staffed, with poor communication and no follow-through on questions.
  • pro There is no staff to help visitors locate rooms, leading to long waits (nearly 10 minutes in one instance).

Review

A collage of impressions about the facility shows a place with real warmth from its care team, mixed with some clear gaps in operations and environment that can make visits frustrating. On the positive side, several reviewers emphasize the human side of the experience: the nurses who work with residents are described as compassionate, attentive, and genuinely invested in the well-being of both residents and their families. In their words, the nurses "really care" and are "the best" among the staff, conveying a sense that the personal touch and bedside manner are strong anchors of the experience there.

Despite that strong showing of caregiving, other threads in these notes point to persistent challenges beyond the patient-nurse relationship. One recurring concern is the environmental and health-related risk stemming from animals that are allowed to roam outdoors - specifically chickens. Reviewers note that the animals can wander freely around the area, and while some residents find it quaint to watch the chickens, the practical impact is less pleasant: the droppings are described as being dragged back inside on canes, walkers, and wheelchair wheels. Several readers worry that this creates a health code violation and a hygiene issue for people who are already navigating mobility devices and the need to keep their living spaces reasonably clean.

Beyond the environmental concerns, there are clear signals about administrative and HR-related disconnects. One reviewer referenced a "poisonous" person who posted a negative statement and suggested that the person should not be in HR, asserting that this individual no longer represents the facility's values. It's hard to separate the sentiment from the reportage, but the underlying message is that some feel HR or leadership did not reflect the care community's values, contributing to a perception of discord at the management level.

Operational performance and front-office presence also draw pointed criticism. Several notes describe the front desk as unmanned or inadequately staffed, with staff members described as sitting around and giggling instead of attending to visitors or residents. The implication is that the welcome and intake processes feel lax, and that administrative energy is not consistently directed toward helpful, timely service. In the same vein, reviewers mention poor communication and a lack of follow-through on questions, painting a picture of miscommunication that can hinder families and visitors who are trying to get information or make arrangements.

The visitor experience itself can be challenging. One reviewer recounts arriving at the front door only to find no staff available to assist, coupled with the sense that no one could readily guide a visitor to the right location. A specific memory described is waiting about ten minutes for someone to appear, after which the reviewer chose to leave. That particular account highlights a recurring theme: even when the staff most praised for their care is present, the logistical support for visitors - directions, assistance, and timely responses - does not always meet expectations.

Another thread concerns branding and clarity. The name Comforcare can be easily confused with Comfort Care, an end-of-life hospice-like service, which may inadvertently muddy communications with health care providers or families trying to understand what services are being offered. While this is a naming issue, it feeds into the broader concern that branding and positioning outside the doors may complicate interactions with outside providers and with potential residents and families trying to assess the facility's scope.

Taken together, the collection of opinions paints a facility that is capable of delivering genuine, compassionate nursing care - the kind of staff that residents' families say makes a real difference. Yet the same notes call for improvements in how the place is run on a daily basis: better management of the outdoor environment and its health implications, more reliable front desk coverage, clearer lines of communication, and a more consistent, visitor-friendly process for navigation and information. The combination of strong nursing praise with these operational gaps suggests a facility that has meaningful strengths in caregiving but would benefit from focused enhancements in administration, visitor services, and environmental practices to create a more seamless experience for residents and their families.

Features

Housing

  • 44 resident community capacity 44 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Good Samaritan Society - Comforcare in Austin, MN is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.

Residents can enjoy their favorite shows and movies with cable or satellite TV in the comfort of their fully furnished apartments. The dining room provides a communal space for residents to gather and enjoy delicious meals prepared by our skilled staff. For those who prefer to cook their own meals, each apartment is equipped with a kitchenette.

Outdoor spaces and gardens are available for residents to relax and soak up some fresh air. A small library is also on-site for those who love to curl up with a good book. Wi-Fi/high-speed internet access ensures that residents can stay connected with loved ones and explore the digital world.

The community provides 24-hour supervision, ensuring that residents always have someone available if assistance is needed. Trained caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their medications as prescribed.

A mental wellness program is offered to support the emotional well-being of residents. Special dietary restrictions, including diabetes diets, are accommodated by the dining services team.

Residents can participate in resident-run activities as well as scheduled daily activities organized by the community. This creates opportunities for social interaction and engagement within the community.

There are many amenities conveniently located near the community, including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This allows residents easy access to services and amenities outside of the community.

Overall, the Good Samaritan Society - Comforcare in Austin, MN offers a comfortable and supportive environment where seniors can receive personalized care while maintaining their independence and enjoying a vibrant lifestyle.

Nearby Places of Interest

Places of Worship

  • Crane Community Chapel (0.7 miles)
  • Grace Lutheran Church (1.1 miles)
  • Christ Episcopal Church (1.4 miles)
  • Grace Baptist Church (1.5 miles)
  • First Baptist Church of Austin (1.5 miles)
  • St Augustine Church (1.5 miles)
  • Iglesia Pentecostals Del Remanente De Dios (1.8 miles)

Restaurants

  • Hoot and Ole's (0.8 miles)
  • Olivia's Family Restaurant (1.2 miles)
  • 1910 Fresh Mexican Kitchen (1.3 miles)
  • Lyle Liquor (1.4 miles)
  • Domino's Pizza (1.4 miles)
  • Kenny's Oak Grill (1.5 miles)
  • Grinder's Deli (1.6 miles)

Parks

  • North Driesner Park (1 miles)
  • Mill Pond (1.1 miles)
  • Austin Dog Park (1.5 miles)
  • Bandshell Community Park (1.7 miles)
  • Bustad Park (2.3 miles)
  • City Park (14.2 miles)
  • Earl B. Himle Memorial Park (15.6 miles)

Pharmacies

  • Smartfill (1.2 miles)
  • Astrup Drug (1.2 miles)
  • Smart-Fill Management Group (1.2 miles)
  • St Olaf Pharmacy (1.4 miles)
  • Hy-Vee Cake Decorating (1.9 miles)
  • Medicap Pharmacy (2 miles)
  • Hy-Vee Pharmacy (2 miles)

Cafes

  • Coffee House On Main (1.3 miles)
  • Caribou Coffee (1.8 miles)
  • Bubble's Cafe (13.9 miles)

Physicians

  • Austin Medical Center-Mayo Health (1.4 miles)
  • Austin Medical Center Behavioral (1.4 miles)
  • Austin Eye Clinic (1.4 miles)
  • Family Eye Care Center Of Austin (2.2 miles)
  • Quick Care (2.7 miles)

Hospitals

  • Stress Unit (1.4 miles)
  • Crime Victims Resource Center (2.2 miles)
  • Blooming Prairie Clinic (14 miles)

Transportation

  • Austin Shuttle (4 miles)
  • U-Haul Neighborhood Dealer (5.9 miles)

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