Lakeview Manor Healthcare Center

Pros

• The staff at Lakeview Manor provided excellent care and support, making residents feel valued and motivated in their rehabilitation journey.
• Residents praised the delicious food and appreciated the attentiveness of Sue, the dietary manager.
• Many families found the facility affordable and loved the variety of activities offered to keep residents engaged.
• The environment at Lakeview Manor was described as immaculate, with a welcoming atmosphere that promoted resident comfort.
• Staff members were noted for their gentle approach, taking time to interact with residents and build meaningful connections.

Cons

• The staff at Lakeview Manor were described as rude to both patients and family members, showing a lack of care and respect.
• Residents were reportedly left sitting in wet and dirty clothes, indicating neglect in personal hygiene.
• There were concerns raised about inadequate care for medical conditions, including an unaddressed incision on a resident's stomach.
• Family members expressed frustration at the dismissive attitude of the staff when their concerns about the residents' well-being were communicated.
• A patient was allegedly misrepresented as refusing food and mobility, which contradicted the family's observations and concerns.
• Poor health outcomes, such as pneumonia requiring hospitalization, were attributed to inadequate care provided at the facility.
• The behavior of the administrator was criticized for being rude and disingenuous during an interaction with residents and family members.

Review

Lakeview Manor in Tawas City, Michigan, has garnered mixed reviews from families regarding the care and treatment of their loved ones. On one hand, there are glowing testimonials highlighting positive experiences of patients and their families. Conversely, some accounts are deeply concerning, portraying significant issues in patient care and staff interactions. This duality reflects a broader challenge in healthcare facilities where experiences can vary widely even within the same institution.

In one particularly positive review, a family member expressed immense gratitude for the rehabilitation services received at Lakeview Manor. After undergoing six weeks of rehabilitation following a medical procedure, the patient's recovery was commendable—she returned home stronger and healthier than she had been in years. The family praised all levels of staff for their attentiveness, noting how motivated the rehabilitation team was in helping her regain her mobility. Furthermore, they highlighted the dietary management led by Sue as exemplary; both food quality and variety were appreciated by residents and their families alike.

The warmth and professionalism of the staff were key factors that contributed to this family's satisfaction. The reviewer emphasized that every employee—from nurses to therapists—was dedicated to providing exceptional care while fostering an encouraging atmosphere for recovery. This positive spin creates an inviting impression of Lakeview Manor as a place where residents can not only recuperate but also thrive.

Contrastingly, another family shares a harrowing experience that starkly opposes this narrative. Their loved one faced neglect that left them feeling disrespected and uncared for during her stay at Lakeview Manor. Critical allegations indicate serious lapses in basic hygiene practices; the patient was reportedly left in wet clothes without proper attention to her post-operative care or cleanliness. Furthermore, instances arose where family members' concerns were dismissed as unfounded accusations against their loved one's credibility—a worrying sign of inadequate communication between caregivers and families.

This report underscores a troubling lack of empathy among certain staff members when addressing family concerns about patient well-being. For instance, after hearing her mother wheeze over a phone call, one daughter sought clarification from nursing staff only to be met with nonchalant responses. Ultimately, it became apparent that vital signs were neglected until it was too late; upon family intervention, emergency services were called due to severe health deterioration caused by pneumonia.

In yet another perspective shared by a youth volunteer who visited Lakeview Manor as part of community service work, there seemed to be an overall sense of contentment among residents during their interactions with him. The facility fostered an environment conducive to resident engagement through activities like bingo and visits from therapy pets—a notable effort toward maintaining quality-of-life standards for those unable to reside independently at home. Families expressed appreciation for affordability along with individualized accommodation options that personalized living arrangements for each resident.

Putting together these varied perspectives paints an intricate portrait of Lakeview Manor as a healthcare facility grappling with inconsistent levels of care—while many families cherish their experiences there due to compassionate staff and comprehensive rehabilitation programs, others have encountered distressing situations showcasing inadequate treatment protocols and disrespectful communication practices among certain employees. As such discrepancies arise within patient experiences, they highlight critical areas needing attention if Lakeview Manor aims to enhance its reputation consistently across all levels of caregiving excellence.

In conclusion, while several individuals laud Lakeview Manor for its dedication to rehabilitative care alongside supportive environments filled with cheerful engagements between staff and residents – others reveal significant gaps necessitating urgent improvements in oversight leading to consistent quality across all operations undertaken by personnel at the establishment aimed towards promoting healing dignity among vulnerable populations they serve daily.

Restaurants

• Tawas Bay Beach Resort (0.1 miles)
• Boathouse Beer Co. & Boozery (0.5 miles)
• Pizza Place (0.5 miles)
• Subway (0.6 miles)
• Burger King (0.7 miles)
• McDonald's (0.8 miles)
• Pier 23 (1 miles)

Places of Worship

• First Baptist Church (0.4 miles)
• Zion Lutheran Church (0.4 miles)
• Church of Jesus Christ of Latter Day Saints (0.6 miles)
• Holy Family Church & School (1.3 miles)
• Lake Huron Community Church (1.4 miles)
• Grace Evangelical Lutheran Church (1.6 miles)
• House of Faith Ministries (1.6 miles)

Pharmacies

• Sav-Mor Super Drugs Tawas (0.4 miles)
• Sav-Mor Drug Stores (0.5 miles)
• Rite Aid (0.5 miles)
• Medicine Shoppe (1.6 miles)
• Au Gres Drug (13 miles)
• Gilberts Drug Store (13.7 miles)
• Rite Aid (14.5 miles)

Hospitals

• Saint Joseph Regional Medical Center-South Bend Campus (0.5 miles)
• St Joseph Occupational Health (0.6 miles)
• Huron Family Medicine (0.6 miles)
• Tawas St Joseph Hospital (0.7 miles)
• Great Lakes Family Medicine (13.7 miles)
• Alcona Health Center (14.9 miles)

Physicians

• Ascension St Joseph Joint Replacement Center (0.6 miles)
• St Joseph Pediatrics (0.7 miles)
• St Joseph Bone & Joint Center (0.7 miles)
• Tawas City St Joseph Pediatrics at 325 E M 55 (1 miles)
• Miracle-Ear Hearing Aid Center (3.5 miles)
• Oakland Orthopedic Appliances (3.9 miles)
• Aune Medical Center (14.8 miles)

Parks

• Dewey Durant Park (1.2 miles)
• East Tawas City Park (1.4 miles)
• Bolen Park (1.7 miles)
• Tawas Point State Park (4 miles)
• Tuttle Marsh National Wildlife Area (7.1 miles)
• Au Sable Childrens Park (13.2 miles)
• Riverbank Park (13.4 miles)

Cafes

• Village Chocolatier (1.6 miles)
• The Blue Heron Cafe (5 miles)

Theaters

• Family Theater (1.6 miles)

Transportation

• Ausable River Taxidermy (8.6 miles)
• U-Haul Neighborhood Dealer (10.7 miles)
• Oscoda-Wurtsmith (14.5 miles)