Medilodge Of Sterling Heights

Pros

• Some residents at Medilodge of Sterling Heights report a positive experience, noting that the staff is cheerful and helpful.
• Several individuals appreciate the good food provided at the facility.
• Therapy services have been described as wonderful, helping residents regain their mobility and independence.
• One family member highlighted effective communication with the RN unit, praising specific staff members for their attentiveness.
• Some rooms are reported to be clean and comfortable, with adequate space for residents to share accommodations.

Cons

• The rooms are filthy, and the fixtures in the bathrooms need maintenance.
• CNA's are often lazy and slow to respond, with some being rude.
• Medications are frequently missed due to nurses failing to reorder them on time.
• The food served is consistently cold and of poor quality.
• There is a lack of response from staff when call lights are activated, leading to long wait times for assistance.
• The facility suffers from constant employee turnover, resulting in inconsistent care.
• Staff members have been observed showing a lack of compassion and professionalism toward residents.
• Residents have faced neglect, being left in soiled undergarments for extended periods without assistance.
• Communication regarding residents' care is poor, with families often left uninformed about important changes or incidents.
• Overall attitudes among staff seem to be negative due to being overworked and under-staffed.

Review

The Medilodge facility in Sterling Heights has garnered a wide array of reviews, predominantly negative, detailing a concerning picture of care and conditions. Many reviewers express dismay at the cleanliness and maintenance standards within the building. Residents consistently report filthy rooms, stained linens, and malfunctioning fixtures in the bathrooms. Such an environment not only raises issues of hygiene but also suggests a lack of attention to basic resident needs. The food served is frequently described as awful or cold, contributing further to the dissatisfaction experienced by both residents and their families.

Another glaring issue noted by several reviewers is the apparent neglect displayed by certain certified nursing assistants (CNAs) and licensed practical nurses (LPNs). Complaints abound regarding slow response times when call lights are activated, with some residents waiting for extended periods—sometimes over an hour—to receive necessary assistance. Some staff members have been described as rude or dismissive; accounts include instances where aides have refused help based on a patient’s weight or had simply ignored requests for basic care such as medication management or bathroom assistance. Disturbingly, there were reports of life-threatening situations where inadequate responses from staff led to severe medical risks for residents who were unable to breathe or had unmet medical needs.

Compounding these challenges is high employee turnover that has left many patients experiencing inconsistent care. Families often reported difficulties in communication with management or nursing staff regarding their loved ones' well-being. Frustration was palpable among those who had attempted to raise concerns, only to be met with inadequate responses or promises that went unfulfilled. One family noted how their loved one faced recurring urinary tract infections due to poor catheter care—a situation that should have been preventable with proper oversight.

Despite numerous complaints about staffing inadequacies and subpar conditions, there were a handful of positive remarks regarding specific staff members and treatment received at Medilodge Sterling Heights. Some reviews touched upon individual employees who provided commendable service and showed genuine compassion toward residents. However, these isolated positive experiences seem overshadowed by the overall systemic issues affecting care delivery at this facility.

Several families expressed feeling compelled to escalate their concerns outside the facility, contacting state authorities in hopes of instigating change or safeguarding their loved ones' health—indicating a deep level of mistrust in the facility's internal protocols for addressing complaints effectively. Personal accounts recount ongoing battles just to obtain required medications or timely meals for patients already struggling with significant health challenges.

Ultimately, potential clients are left with strong warnings against choosing Medilodge Sterling Heights based on these experiences. The overwhelming consensus paints it as an environment fraught with neglect, inconsistency in caregiving standards, and insufficient oversight from management—leading many caretakers advising others to look elsewhere for reliable elderly care services that can ensure safety and dignity for their loved ones during vulnerable times in life. In stark contrast lies another portrayal from individuals who found stability and satisfaction during short stays; however, these instances appear too few to counterbalance prevalent critiques regarding systemic failings within this long-term care setup.

In conclusion, while some may find satisfactory conditions at Medilodge Sterling Heights under certain circumstances—including moments when dedicated staff provide exceptional service—the overarching issues raised about cleanliness, attentiveness of caregivers, timely delivery of medications/food provisions render it a questionable choice for families seeking quality eldercare options for their loved ones amidst growing demand nationwide for dependable facilities reflecting respect towards older generations.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Meijer Pharmacy (1 miles)
• Meijer Pharmacy (1.1 miles)
• Rite Aid (1.3 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.2 miles)

Cafes

• Biggby Coffee (0.7 miles)
• Panera Bread (3.8 miles)
• Starbucks (4.6 miles)
• Starbucks (5.1 miles)
• Panera Bread (5.1 miles)
• Starbucks (5.2 miles)
• Tim Hortons (5.7 miles)

Restaurants

• Great Baraboo Brewing Company (0.9 miles)
• El Charro Mexican Restaurant (1.9 miles)
• McDonald's (2.3 miles)
• McDonald's (2.4 miles)
• Gator Jake's Bar & Grill (2.5 miles)
• Hibachi Buffet (2.7 miles)
• J. Baldwin's (3.5 miles)

Parks

• McKinley Park (2.1 miles)
• Dodge Park (3.1 miles)
• Clinton Township Parks & Recreation (3.9 miles)
• Wilson Park (5.4 miles)
• Center Line Memorial Park (5.7 miles)
• Whispering Woods Park (6.2 miles)

Physicians

• Henry Ford Macomb Family Medicine & Gynecology (2.2 miles)
• Beaumont East Area Family Physicians (4.4 miles)
• Midwest Center For Dermatology (4.8 miles)
• McLaren Building (4.8 miles)
• Mmi Dr M Chen (4.9 miles)
• Sterling Physicians (5.4 miles)
• Metro Medical Practice (5.5 miles)

Hospitals

• St John Macomb Hospital (3.6 miles)
• St John Macomb-Oakland Hospital Warren Emergency Care (3.6 miles)
• McLaren Macomb - Emergency Department (4.9 miles)

Theaters

• AMC Star Gratiot 15 (4.2 miles)
• MJR Partridge Creek Digital Cinema 14 (5.2 miles)
• AMC Forum 3 (6.1 miles)

Places of Worship

• Lakeside Community Church (6 miles)
• St Peter Catholic Church (6.2 miles)