Lahser Hills Care Centre in Southfield, MI

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Lahser Hills Care Centre in Southfield, MI

25300 Lahser Road, Southfield, MI 48034

For more information about senior living options: (844) 490-3973

4.4 from 104 reviews
5 stars
83
4 stars
6
3 stars
0
2 stars
1
1 stars
14

Skilled Nursing Facility

Overall Review of Lahser Hills Care Centre

Pros

  • pro The staff at Lahser Hills Care Center is welcoming and accommodating.
  • pro The facility is clean, well maintained, and feels like a warm, home-like environment.
  • pro Cookie Adams, the Activities Director, is energetic, creative, and deeply caring, making residents feel seen and included.
  • pro Cookie and the team consistently go above and beyond to create engaging, joyful activities for residents and their families.
  • pro The therapy and nursing teams are highly professional and provide compassionate, high-quality care.
  • pro The culinary department delivers top-tier meals with attentive service.
  • pro The staff communicates well with families and keeps them informed about residents' health and progress.
  • pro The facility is described as outstanding and a great place for seniors to receive care.
  • pro Residents enjoy a variety of enriching programs and events that brighten their days.
  • pro The management team addresses concerns promptly and works to ensure resident safety and comfort.
  • pro The staff fosters a strong sense of community where residents are loved, respected, and valued.
  • pro Reviewers consistently recommend Lahser Hills for its positive atmosphere and quality care.

Cons

  • pro They report that no one answers the phones and calls are often hung up or go to voicemail with no response.
  • pro They claim a resident was left sitting in poop for hours and was barely fed.
  • pro They describe the facility as old and outdated, dirty, loud, and not suitable for a loved one.
  • pro They believe a resident was under-medicated, which led to fluid on the brain and possible stroke.
  • pro They say the night shift is subpar and upper management is absent, resulting in neglect.
  • pro They report dirty dishes, cold food, and overall poor sanitation in the kitchen.
  • pro They state the facility should be shut down and that doctors are being paid but not seeing patients.

Review

Lahser Hills Care Centre in Southfield, MI is best suited for families who want an engaged, activity-forward skilled nursing environment where staff regularly emphasize social connection, rehabilitation, and a home-like culture. The community shines for residents who thrive on structured enrichment, frequent events, and proactive communication with care teams. A strong emphasis on life enrichment, with Cookie Adams steering activities and celebrations, makes the days feel vibrant and personal. The facility also earns trust from families seeking dependable therapy services and coordinated social work support. It is a solid fit for long-term care or rehab when the priority is a warm, participatory atmosphere rather than luxury accommodations.

Those who may want to consider alternatives include families whose main criteria are ironclad, 24/7 medical oversight and consistently reliable, immediately responsive nighttime care. Several reviews describe inconsistent night-shift performance and delayed assistance, which can be unacceptable for residents with higher acuity or unpredictable needs. Some families report concerns about medication management, cleanliness, and meal quality that surface in moments of stress or short-staffing. For memory care or complex palliative needs, prospective residents may also want to compare facilities with a longer track record of stable clinical outcomes and transparent, issue-by-issue reporting. In short, Lahser Hills delivers rich social programming, but it may not be the first choice for those prioritizing unwavering clinical coverage and pristine day-to-day operations around the clock.

The core pros here are genuinely compelling. The enrichment program, led by Cookie Adams, is repeatedly described as transformative, delivering consistently creative activities, delightful events, and meaningful engagement for residents and families alike. The staff - nurses, aides, dietary, social workers, and therapists - often earns high praise for warmth, competence, and a collaborative approach with families. The facility itself is noted for cleanliness, welcoming ambiance, and a dining experience that many families regard as superior to peers, with a culinary team that prioritizes quality and presentation. Therapy teams consistently receive commendations, and the social work department is highlighted as a reliable conduit for discharge planning and family updates. When the environment works, Lahser Hills feels like a tightly knit community that honors residents' dignity and life stories.

Yet the main cons cannot be ignored. A subset of reviews paints a contrasting picture: claims of under- or mismanaged medications, poor nighttime responsiveness, and meals or cleanliness lapses that undermine daily safety and comfort. Several accounts describe a facility that can feel outdated or loud, with inconsistent maintenance of rooms and equipment. The most severe narratives allege neglect or critical gaps in patient care, including delayed assistance, insufficient monitoring, and distressing experiences for families who trust Lahser Hills with their loved ones' health. While these views are not universal, they establish a pattern worth weighing against the overwhelmingly positive experiences reported by many families.

From a practical standpoint, families should approach Lahser Hills with a structured, in-depth due-diligence plan. Schedule a detailed tour focused on night shifts, call-light response times, and the cadence of rounds. Review the care plan visibility: how often family updates are provided, who the primary point of contact is, and how changes in medications or therapy are communicated. Probe the memory care options and staffing stability, especially for residents with dementia or high fall-risk. Ask for current references from recent admissions, and verify the facility's performance on state inspections and any recent corrective actions. A candid discussion about expectations for meals, housekeeping, and personal care can clarify whether the daily reality aligns with the promise of a lively, family-centered community.

Ultimately, Lahser Hills Care Centre offers a compelling choice for families seeking a vibrant, people-oriented setting where enrichment and compassionate interaction are central. It excels for residents who value daily activity, robust family communication, and a culture that treats care as a community endeavor. The decision hinges on whether the priority is a consistently high level of clinical oversight and flawless day-to-day operations, especially at night, or a richly engaging environment with strong social programming. For many families, Lahser Hills represents a meaningful balance: a welcoming home atmosphere paired with professional care, tempered by clear, upfront questions about staffing reliability and tangible safety metrics.

Features

Housing

  • 143 resident community capacity 143 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (19 miles away) Detroit Metropolitan-Wayne County (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Lahser Hills Care Centre is a premier assisted living community situated in the charming city of Southfield, MI. Our community offers a range of amenities and care services designed to provide comfort, convenience, and an enriching lifestyle for our residents.

For those looking to maintain their beauty routine, our onsite beauty salon is available for all your pampering needs. Residents can enjoy their favorite shows and movies with cable or satellite TV in their private rooms. Our community also provides community-operated transportation for residents' convenience, ensuring they can easily reach nearby destinations.

We understand the importance of staying connected in today's digital age, which is why we offer a computer center with Wi-Fi/high-speed internet access. Our spacious dining room provides restaurant-style dining experiences where residents can savor delicious meals prepared by our skilled culinary team.

Keeping active and healthy is made easy at Lahser Hills Care Centre. Residents have access to a fitness room and a wellness center to engage in physical activities and maintain overall well-being. For entertainment purposes, we offer a gaming room, small library, and scheduled daily activities organized by our dedicated staff.

Our community features fully furnished apartments with private bathrooms and kitchenettes, allowing residents to personalize their living spaces while enjoying the comfort of home. Housekeeping services ensure that living spaces are clean and tidy.

Our care services are designed to meet the individual needs of each resident. We offer 24-hour call systems and supervision to ensure round-the-clock support. Assistance with daily activities such as bathing, dressing, and transfers are provided by our compassionate caregivers. Medication management and diabetes diets are also part of our comprehensive care program.

Residents have access to concierge services for any additional assistance they may need. Exciting planned day trips allow them to explore local attractions while resident-run activities foster social engagement within the community.

With cafes, pharmacies, physicians' offices, restaurants, theaters, and hospitals nearby, Lahser Hills Care Centre offers a convenient location for easy access to necessary services and amenities.

At Lahser Hills Care Centre, we strive to provide a warm and welcoming environment where our residents can thrive and enjoy their golden years with dignity and independence.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.8 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (3 miles)
  • Walgreens (3.4 miles)
  • CVS Pharmacy (3.4 miles)
  • Rite Aid (4 miles)
  • CVS Pharmacy (4 miles)

Restaurants

  • McDonald's (1.1 miles)
  • Wendy's (2 miles)
  • Taco Bell (2.3 miles)
  • McDonald's (2.8 miles)
  • McDonald's (3.1 miles)
  • Duo Restaurant & Lounge (3.5 miles)
  • Taco Bell (3.6 miles)

Cafes

  • Starbucks (1.4 miles)
  • Starbucks (2.2 miles)
  • Starbucks (3 miles)
  • Starbucks (3.1 miles)
  • Starbucks (4.8 miles)
  • Starbucks Reserve (5.5 miles)
  • Starbucks (5.9 miles)

Physicians

  • Providence Medical Center (3.8 miles)
  • Beverly Hills Orthopedists (4.3 miles)
  • Be Well Medical Center (4.3 miles)
  • Royal Oak Pediatrics PC (5.3 miles)
  • Michigan Institute For Neurological Disorders (5.6 miles)
  • Millenium Diagnostic Center (5.6 miles)
  • Asthma & Allergic Disease Center (6.4 miles)

Hospitals

  • Botsford Hospital (3.9 miles)

Theaters

  • Riviera Cinema (4.5 miles)
  • Emagine Royal Oak (6.1 miles)
  • MJR Troy Grand Digital Cinema 16 (7.6 miles)

Parks

  • Shain Park (5.3 miles)
  • Flanders Park (5.9 miles)
  • Starr Jaycee Park (5.9 miles)
  • Woodland Hills Nature Park (6.5 miles)
  • Harding Park (6.7 miles)
  • Clawson Park (7.2 miles)
  • Palmer Park (8.2 miles)

Places of Worship

  • St Hugo of the Hills Church (8.1 miles)

Frequently Asked Questions

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