Skld Muskegon

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Skld Muskegon in Muskegon, MI

1061 West Hackley Avenue, Muskegon, MI 49441

For more information about senior living options: (844) 490-3973

3.3 from 78 reviews
5 stars
39
4 stars
7
3 stars
0
2 stars
2
1 stars
30

Skilled Nursing Facility

Overall Review of Skld Muskegon

Pros

  • pro The staff are friendly, kind, and always helpful.
  • pro The facility is clean, well maintained, and welcoming.
  • pro The nurses, therapists, and CNAs are attentive and provide high-quality care.
  • pro Social workers help ensure smooth transitions back home and keep families informed.
  • pro The administration is dedicated to resident well-being and ongoing staff education.
  • pro Families would highly recommend SKLD Muskegon for rehab or long-term care.

Cons

  • pro Reviewers describe SKLD Muskegon as the worst place ever and advise others not to use it.
  • pro Families report call lights going unanswered for long periods and delays in basic care.
  • pro There are accounts of residents being left in their own feces and not assisted to use the bathroom.
  • pro Some reviews describe staff as unkind, indifferent, or even abusive, with mentions of racist behavior.
  • pro Several claims cite unsafe conditions, poor infection control, and failure to address infections promptly.
  • pro There are complaints about lost or mishandled personal items and concerns about embezzlement of funds.
  • pro The food is described as terrible and generally unedible, with meals not meeting patient needs.
  • pro Discharge processes and family communications are described as inconsistent, confusing, or unavailable.

Review

SkLD Muskegon is best suited for families prioritizing a rehab-forward stay with the goal of a timely discharge home, and where a structured therapy program is more important than long-term mystique about the setting. The community tends to shine when the focus is on physical and occupational therapy, with clean, orderly space and a reassuringly professional therapy team. It can also work well for residents who respond to attentive nurses and a hands-on approach from the social work staff during transitions. However, those seeking consistently high-touch daily care, immediate call-bell response, or a tightly managed, all-around safe environment for the long haul should consider alternatives.

The strongest positives center on therapy quality and overall cleanliness, with many reviewers praising therapists and nursing staff who stay engaged with residents' progress. Families frequently highlight compassionate, capable therapists and CNAs, plus administrators and frontline aides who communicate well and show genuine concern. The building itself is repeatedly described as neat, fresh-smelling, and well-maintained, with front-desk and maintenance staff earning favorable notes for approachability. In short, when care teams are operating smoothly, SKLD Muskegon delivers the level of professional, person-centered rehab care that families expect.

Yet the negative experiences in the reviews are striking and cannot be dismissed. A sizable portion of families report serious lapses in care, from delayed call-bell responses and medication-management concerns to outright neglect and safety hazards. Instances of residents left without assistance for extended periods, or improperly treated medical issues, recur in a way that erodes trust. Reports of inconsistent communication, difficulty reaching administrators, and conflicting views on a patient's care plan create a sense of confusion during already stressful episodes. There are also multiple allegations of theft or mismanagement of funds, and some families describe staff behavior as impersonal or even hostile in critical moments.

These contradictions matter because the pros and cons do not balance equally across all residents. For short-term rehab with clear therapeutic goals, the robust therapy teams and clean environment can offset some scheduling and communication friction, provided the facility maintains steady staffing levels and transparent handoffs. For long-term placement or residents with high needs for reliable, rapid assistance, the cons loom large: delayed responses, safety and hygiene concerns, and inconsistent leadership oversight. The variability in experiences suggests that outcomes at SKLD Muskegon hinge almost entirely on which shift is on duty, which nurse or aide is assigned, and how well the administration can coordinate discharge planning and family updates.

From a decision-making standpoint, prospective families should treat a tour as a live test of the culture and responsiveness. Inspect how quickly staff answer call bells during peak times, ask to speak with both the nurse manager and the social worker assigned to rehab, and request recent incident or quality-benchmark data. Engage the administrator directly about discharge planning timelines, continuity of care, and how concerns are tracked and resolved. Given the mixed track record, it is prudent to pair expectations with a concrete plan: require dependable means of daily communication, verify that equipment like walkers are kept track of, and confirm a clear path for escalating concerns before admission is finalized.

In sum, SKLD Muskegon can be a sound choice for families seeking strong rehabilitation with a clean, professional setting, especially when a prompt rehab-to-home trajectory is realistic and staff on duty are consistently attentive. However, the facility's reported inconsistencies in responsiveness, safety, and administrative communication are meaningful red flags for long-term residents or those with complex care needs. If choosing this community, enter with a focused, documented plan: insist on regular, written care updates; specify expected response times; verify medication- and equipment-management processes; and prepare to explore alternatives if the first few weeks reveal persistent gaps in basic daily care. This is not a place to gamble with safety; it is a facility where careful due diligence can determine whether the strengths will truly outweigh the risks for a given loved one.

Features

Housing

  • 107 resident community capacity 107 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Muskegon County (3 miles away) Muskegon County (3 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Skld Muskegon in Muskegon, MI, is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and home-like environment for seniors, with fully furnished apartments and private bathrooms.

Residents can enjoy delicious meals prepared by the on-site dining room, which offers restaurant-style dining and accommodates special dietary restrictions. There is also a beauty salon available for residents to pamper themselves and a small library to indulge in their love for reading.

To support the physical well-being of residents, Skld Muskegon provides a fitness room and outdoor spaces where they can engage in exercise or relax in a tranquil garden. The community also has a wellness center that offers various programs to promote mental wellness.

Transportation needs are taken care of with community operated transportation as well as assistance in arranging transportation for non-medical purposes or doctors' appointments. Residents can stay connected with Wi-Fi/high-speed internet access throughout the community.

The care services offered at Skld Muskegon ensure that residents receive assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents receive their medications on time.

For entertainment and socialization, the community organizes resident-run activities, scheduled daily activities, fitness programs, planned day trips, and concierge services. Nearby amenities include cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, allowing residents to easily access these facilities.

Overall, Skld Muskegon provides a supportive and vibrant community where seniors can live comfortably while receiving the assistance they need to maintain their independence.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.5 miles)
  • Rite Aid (0.6 miles)
  • Hackley Pharmacy Glenside (0.9 miles)
  • Meijer Pharmacy (1.4 miles)
  • Patterson's Pharmacy (1.6 miles)
  • Trinity Health Pharmacy Hackley (1.6 miles)
  • Benson Drug Co. (2.2 miles)

Restaurants

  • G&L Chili Dogs (0.6 miles)
  • Lakeside Cafe (0.7 miles)
  • The Station Grill (0.7 miles)
  • Schultz Haus (1.1 miles)
  • McDonald's (1.1 miles)
  • Marine Tap Room (1.2 miles)
  • Frosty Oasis (1.5 miles)

Places of Worship

  • All Shores Wesleyan Church (0.9 miles)
  • St Mary's Church (2 miles)

Physicians

  • Eye Care One (1 miles)
  • Optometry West (1.2 miles)
  • Vitreo-Retinal Associates Add to Favorites (1.2 miles)
  • Renal Advantage - West Norton (1.4 miles)
  • Hackley Community Care Center (1.5 miles)
  • Radiology Muskegon PC (1.6 miles)
  • West Michigan Gastroenterology (1.6 miles)

Hospitals

  • Hackley Hospital (1.5 miles)
  • Mercy Health Hackley Campus (1.5 miles)
  • Great Lakes Specialty Hospital (1.5 miles)
  • Spectrum Health Big Rapids Hsp (1.6 miles)
  • Hackley Hospital Laboratories (1.6 miles)
  • Mercy Health (1.9 miles)
  • Brookhaven Medical Care Facility (2.1 miles)

Parks

  • Hackley Park (1.7 miles)
  • Dune Harbor County Park (2.1 miles)
  • Mona Lake Park (2.3 miles)
  • Norman F Kruse Park (2.6 miles)
  • Beachwood Park (2.7 miles)
  • Ross Lake Park (2.9 miles)

Cafes

  • Panera Bread (3.5 miles)

Theaters

  • Cinema Carousel (3.6 miles)

Transportation

  • Avis Rent A Car (3.6 miles)

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