West Hickory Haven

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West Hickory Haven

West Hickory Haven

3310 West Commerce Road, Milford, MI 48380

For more information about senior living options: (844) 490-3973

2.2 from 6 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The doctor, nurses, aides, and staff at West Hickory Haven provided excellent care and compassion to the patients and their families.
  • pro The staff at West Hickory Haven showed kindness and caring not only to the residents but also to visitors.
  • pro West Hickory Haven offers engaging activities such as crafts and bingo for its residents.
  • pro The care provided at West Hickory Haven is highly regarded by families of residents.

Cons

  • pro The staff at the facility in Milford were verbally abusive and unhelpful, leading to suffering for the residents.
  • pro The management and staff ignored the needs of patients, resulting in severe neglect, such as untreated bed sores.
  • pro There is a strong perception that the caregivers are dishonest about patient conditions and care outcomes.
  • pro One reviewer described the facility as "the devil's den," indicating a profoundly negative experience.
  • pro Despite some positive remarks about another facility, there were complaints about outdated infrastructure and poor food quality.

Review

The experiences shared by families regarding nursing facilities often paint a stark contrast between the care provided and the expectations held by loved ones. In one particularly harrowing account, a daughter recounted her mother’s unfortunate experience at a facility in Milford. Her narrative revealed serious concerns regarding the treatment her mother received during her final years. The daughter expressed deep sorrow and anger, stating that staff had claimed to regularly take her mother’s vitals, only for them to be surprised when she passed away shortly after they left the room. This alarming revelation raised questions about the attentiveness and thoroughness of the medical staff.

The daughter's disappointment escalated as she described the atmosphere within the facility where her mother was treated. She noted that many of the older nurses and caregivers were not only dismissive but also cruel in their interactions with patients. In stark contrast, she observed that younger aides appeared to lack essential skills in caregiving, leaving vulnerable residents without adequate support or comfort. This review painted an unsettling picture of what should have been a compassionate environment for those nearing end-of-life stages—the author characterized it as "the devil's den," urging others not to entrust their loved ones to such a facility.

In stark contrast to this distressing portrayal, another family expressed gratitude for their experience with West Hickory Haven, highlighting exceptional care provided to their husband by an attentive and compassionate staff. Their review emphasized not just the quality of medical attention received but also noted how the personnel showed kindness and empathy toward both their loved one and visiting family members. They pointed out that this level of dedication extended beyond individual patient care—it was evident in how staff treated other residents as well. Such positive feedback shines a light on facilities where genuine concern for resident well-being prevails over indifference.

Further comments about West Hickory Haven echoed this sentiment, spotlighting various activities offered at the facility such as arts and crafts sessions and bingo games aimed at fostering engagement among residents. While some issues were mentioned regarding the building’s age and food quality—considered less than satisfactory—the overall assessment of care remained overwhelmingly positive. Families appreciated not just supervision but also emotional support provided throughout their loved ones' stays—vital components contributing to an atmosphere of comfort during challenging times.

These divergent reviews highlight a critical aspect of elder care: consistency in service quality across different facilities can vary dramatically. Families seeking reliable care for aging parents or spouses navigate through myriad options—and unfortunately, are sometimes confronted with heartbreaking realities akin to those experienced at the Milford facility. The importance of diligent oversight and compassionate caregiving cannot be overstated; indeed, they become paramount when dealing with individuals who may no longer communicate their needs effectively.

Ultimately, these narratives reflect larger conversations about eldercare ethics—not only focusing on physical health but also emphasizing dignity, respect, and compassion during life’s most vulnerable moments. While one family found solace in West Hickory Haven’s warm approach to caregiving, another was steeped in anguish over systemic failures witnessed firsthand at another establishment—a testament to how crucial it is for families to thoroughly research potential nursing homes before making challenging decisions regarding their loved ones’ futures. Ensuring our elderly relatives receive nurturing environments must remain a priority as we navigate this complex landscape together.

Features

Housing

  • 101 resident community capacity 101 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

West Hickory Haven is a premier assisted living community located in the charming town of Milford, MI. This vibrant community offers a wide range of amenities and care services to ensure that residents have everything they need to live comfortably and independently.

The community features a beauty salon where residents can get pampered and feel their best. Cable or satellite TV is available in each apartment, allowing residents to stay connected to their favorite shows and movies. Community-operated transportation is provided for residents who need assistance getting around town.

For those who enjoy staying connected online, there is a computer center with Wi-Fi/high-speed internet access available. The dining room offers restaurant-style dining experiences with delicious meals prepared by skilled chefs. Residents can also enjoy the beautiful outdoor space, including a garden where they can relax and take in the fresh air.

Housekeeping services are provided to ensure that residents have a clean and comfortable living environment. Each apartment is fully furnished and has a private bathroom for added convenience. Move-in coordination is available to make the transition as seamless as possible.

Residents can stay active and healthy with access to the fitness room and wellness center. There is also a gaming room for entertainment purposes and a small library for those who love reading.

Care services at West Hickory Haven include 24-hour call system and supervision for added peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure that residents take their medications on time.

Special dietary restrictions are catered to, including diabetes diet options. Meal preparation and service are provided, ensuring that residents receive nutritious meals throughout the day.

The community offers various activities to keep residents engaged and entertained. Concierge services are available for any assistance needed. Fitness programs promote physical well-being, while planned day trips allow residents to explore new places. Resident-run activities give individuals an opportunity to participate actively within the community.

West Hickory Haven is conveniently located near cafes, parks, pharmacies, physicians, restaurants, and places of worship, providing residents with easy access to essential amenities and services.

With its extensive amenities and personalized care services, West Hickory Haven is the perfect choice for seniors looking for a vibrant and supportive assisted living community in Milford, MI.

Nearby Places of Interest

This part of Milford, Michigan offers a convenient location with easy access to essential services such as physicians, pharmacies, restaurants, and cafes all within a short driving distance. The area is also home to several parks, providing opportunities for outdoor recreation and relaxation. There are places of worship nearby for spiritual fulfillment and hospitals for medical needs. Additionally, there is a movie theater available for entertainment. Overall, this part of Milford provides a well-rounded environment for senior living with necessary amenities nearby.

Physicians

  • Huron Valley Pediatrics, PC (2.5 miles)
  • Personal Health Care (2.5 miles)
  • OB Office (2.6 miles)
  • Milford Ob/Gyn (2.6 miles)
  • Kellogg Eye Center Of Milford (3 miles)
  • Hartland Pediatrics (4.3 miles)
  • Hartland Eye Care (4.4 miles)

Pharmacies

  • Milford Sav-Mor Pharmacy (2.6 miles)
  • Walgreens (2.9 miles)
  • Rite Aid (3.1 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (5.2 miles)
  • CVS Pharmacy (5.2 miles)
  • Kroger Pharmacy (5.3 miles)

Restaurants

  • McDonald's (2.8 miles)
  • Taco Bell (2.9 miles)
  • Red Dog Saloon (3 miles)
  • Jimmy John's (3.1 miles)
  • Charlies Still On Main (3.1 miles)
  • River's Edge Brewing (3.3 miles)
  • McDonald's (4.8 miles)

Cafes

  • Tim Hortons (2.9 miles)
  • Starbucks (6.3 miles)
  • The Coffee Bean and Tea Leaf (6.4 miles)
  • Starbucks (7.5 miles)
  • Panera Bread (7.5 miles)
  • Brighton Coffee House and Theater (7.9 miles)
  • Panera Bread (8.2 miles)

Parks

  • Milford Central Park (3.2 miles)
  • Kensington Metropolitan Park (4.4 miles)
  • Wixom Wetlands (7.6 miles)
  • Clara Miller Park (8.8 miles)

Places of Worship

  • St Mary Magdalen Catholic Church (4.9 miles)

Hospitals

  • Saint Joseph Mercy Health System (7.5 miles)
  • St Joseph Mercy Hospital (7.5 miles)
  • Brighton Medsport (7.8 miles)
  • Brighton Health Center (7.8 miles)
  • Huron Valley-Sinai Hospital (8.3 miles)

Theaters

  • MJR Brighton Towne Square Digital Cinema 20 (7.9 miles)

Transportation

  • Enterprise Rent-A-Car (8 miles)

Frequently Asked Questions

Where is West Hickory Haven?

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