West Hickory Haven in Milford, MI

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West Hickory Haven

West Hickory Haven in Milford, MI

West Hickory Haven is a nursing home community in Milford, MI.

Information last verified:

3310 West Commerce Road, Milford, MI 48380

For more information about senior living options: (866) 208-4318

3.7 from 76 reviews
5 stars
44
4 stars
7
3 stars
2
2 stars
7
1 stars
16

Overall Review of West Hickory Haven

differentiator 11 reviews mention this

Medical oversight is described

Residents and visitors describe regular clinical oversight alongside daily care support.

Several reviews describe hands-on medical oversight, including a doctor and nurse practitioners involved in patient care, as well as attention to medication and pain needs. A few residents’ experiences also highlight problems related to medication timing or tracking, which shows outcomes can vary. Overall, the reviews point to structured medical involvement as part of the day-to-day experience, with both positive and negative mentions.

common 34 reviews mention this

Caring staff is a consistent theme

A large share of reviewers say the staff is caring, attentive, and responsive.

Across many reviews, families and clinicians describe staff who are kind, compassionate, and attentive to residents’ needs, including communicating and checking on comfort. Multiple mentions also credit a wide range of team members, from nursing and CNAs to social work, activities, housekeeping, and food service. While the tone is strongly positive overall, there are also a few reviews that describe neglect or poor follow-through, so experiences are not uniform.

common 9 reviews mention this

Activities keep residents involved

Residents and families frequently mention activities that keep people engaged.

Many reviews reference daily or ongoing activities, including resident participation, church services, and structured programming led by an activities team. A few families also mention outings and an emphasis on keeping residents active and engaged. At the same time, the variety of activities is not described the same way in every review, but it is a recurring positive topic.

caveat 8 reviews mention this

Cleanliness gets mixed feedback

Cleanliness is a recurring point of disagreement in the reviews.

Some reviewers describe the building as clean and well kept, with meals and the overall environment presented positively. Others report dirty conditions and declines in hygiene cleanliness, including specific concerns about items missing and upkeep. Because both perspectives show up in multiple reviews, cleanliness appears to be inconsistent depending on the timeframe and situation.

caveat 3 reviews mention this

Staffing levels raise concerns

A few reviews point to staffing shortages that affected care attention.

One positive review describes strong staff-to-patient ratios that allow more individual attention. However, several negative reviews describe being short-handed at times, leaving residents without timely help, and delays that affected medication access. Together, the reviews suggest staffing can influence how well care needs are met.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 101 resident community capacity 101 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

This part of Milford, Michigan offers a convenient location with easy access to essential services such as physicians, pharmacies, restaurants, and cafes all within a short driving distance. The area is also home to several parks, providing opportunities for outdoor recreation and relaxation. There are places of worship nearby for spiritual fulfillment and hospitals for medical needs. Additionally, there is a movie theater available for entertainment. Overall, this part of Milford provides a well-rounded environment for senior living with necessary amenities nearby.

Physicians

  • Huron Valley Pediatrics, PC (2.5 miles)
  • Personal Health Care (2.5 miles)
  • OB Office (2.6 miles)
  • Milford Ob/Gyn (2.6 miles)
  • Kellogg Eye Center Of Milford (3 miles)
  • Hartland Pediatrics (4.3 miles)
  • Hartland Eye Care (4.4 miles)

Pharmacies

  • Milford Sav-Mor Pharmacy (2.6 miles)
  • Walgreens (2.9 miles)
  • Rite Aid (3.1 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (5.2 miles)
  • CVS Pharmacy (5.2 miles)
  • Kroger Pharmacy (5.3 miles)

Restaurants

  • McDonald's (2.8 miles)
  • Taco Bell (2.9 miles)
  • Red Dog Saloon (3 miles)
  • Jimmy John's (3.1 miles)
  • Charlies Still On Main (3.1 miles)
  • River's Edge Brewing (3.3 miles)
  • McDonald's (4.8 miles)

Cafes

  • Tim Hortons (2.9 miles)
  • Starbucks (6.3 miles)
  • The Coffee Bean and Tea Leaf (6.4 miles)
  • Starbucks (7.5 miles)
  • Panera Bread (7.5 miles)
  • Brighton Coffee House and Theater (7.9 miles)
  • Panera Bread (8.2 miles)

Parks

  • Milford Central Park (3.2 miles)
  • Kensington Metropolitan Park (4.4 miles)
  • Wixom Wetlands (7.6 miles)
  • Clara Miller Park (8.8 miles)

Places of Worship

  • St Mary Magdalen Catholic Church (4.9 miles)

Hospitals

  • Saint Joseph Mercy Health System (7.5 miles)
  • St Joseph Mercy Hospital (7.5 miles)
  • Brighton Medsport (7.8 miles)
  • Brighton Health Center (7.8 miles)
  • Huron Valley-Sinai Hospital (8.3 miles)

Theaters

  • MJR Brighton Towne Square Digital Cinema 20 (7.9 miles)

Transportation

  • Enterprise Rent-A-Car (8 miles)

Frequently Asked Questions

Where is West Hickory Haven?

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