West Hickory Haven

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West Hickory Haven

West Hickory Haven

3310 West Commerce Road, Milford, MI 48380

For more information about senior living options: (844) 490-3973

2.2 from 6 reviews
5 stars
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4 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The doctor, nurses, aides, and staff at West Hickory Haven provided excellent care and compassion to the patients and their families.
  • pro The staff at West Hickory Haven showed kindness and caring not only to the residents but also to visitors.
  • pro West Hickory Haven offers engaging activities such as crafts and bingo for its residents.
  • pro The care provided at West Hickory Haven is highly regarded by families of residents.

Cons

  • pro The staff at the facility in Milford were verbally abusive and unhelpful, leading to suffering for the residents.
  • pro The management and staff ignored the needs of patients, resulting in severe neglect, such as untreated bed sores.
  • pro There is a strong perception that the caregivers are dishonest about patient conditions and care outcomes.
  • pro One reviewer described the facility as "the devil's den," indicating a profoundly negative experience.
  • pro Despite some positive remarks about another facility, there were complaints about outdated infrastructure and poor food quality.

Review

The experiences shared by families regarding nursing facilities often paint a stark contrast between the care provided and the expectations held by loved ones. In one particularly harrowing account, a daughter recounted her mother’s unfortunate experience at a facility in Milford. Her narrative revealed serious concerns regarding the treatment her mother received during her final years. The daughter expressed deep sorrow and anger, stating that staff had claimed to regularly take her mother’s vitals, only for them to be surprised when she passed away shortly after they left the room. This alarming revelation raised questions about the attentiveness and thoroughness of the medical staff.

The daughter's disappointment escalated as she described the atmosphere within the facility where her mother was treated. She noted that many of the older nurses and caregivers were not only dismissive but also cruel in their interactions with patients. In stark contrast, she observed that younger aides appeared to lack essential skills in caregiving, leaving vulnerable residents without adequate support or comfort. This review painted an unsettling picture of what should have been a compassionate environment for those nearing end-of-life stages—the author characterized it as "the devil's den," urging others not to entrust their loved ones to such a facility.

In stark contrast to this distressing portrayal, another family expressed gratitude for their experience with West Hickory Haven, highlighting exceptional care provided to their husband by an attentive and compassionate staff. Their review emphasized not just the quality of medical attention received but also noted how the personnel showed kindness and empathy toward both their loved one and visiting family members. They pointed out that this level of dedication extended beyond individual patient care—it was evident in how staff treated other residents as well. Such positive feedback shines a light on facilities where genuine concern for resident well-being prevails over indifference.

Further comments about West Hickory Haven echoed this sentiment, spotlighting various activities offered at the facility such as arts and crafts sessions and bingo games aimed at fostering engagement among residents. While some issues were mentioned regarding the building’s age and food quality—considered less than satisfactory—the overall assessment of care remained overwhelmingly positive. Families appreciated not just supervision but also emotional support provided throughout their loved ones' stays—vital components contributing to an atmosphere of comfort during challenging times.

These divergent reviews highlight a critical aspect of elder care: consistency in service quality across different facilities can vary dramatically. Families seeking reliable care for aging parents or spouses navigate through myriad options—and unfortunately, are sometimes confronted with heartbreaking realities akin to those experienced at the Milford facility. The importance of diligent oversight and compassionate caregiving cannot be overstated; indeed, they become paramount when dealing with individuals who may no longer communicate their needs effectively.

Ultimately, these narratives reflect larger conversations about eldercare ethics—not only focusing on physical health but also emphasizing dignity, respect, and compassion during life’s most vulnerable moments. While one family found solace in West Hickory Haven’s warm approach to caregiving, another was steeped in anguish over systemic failures witnessed firsthand at another establishment—a testament to how crucial it is for families to thoroughly research potential nursing homes before making challenging decisions regarding their loved ones’ futures. Ensuring our elderly relatives receive nurturing environments must remain a priority as we navigate this complex landscape together.

Features

Housing

  • 101 resident community capacity 101 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

West Hickory Haven is a premier assisted living community located in the charming town of Milford, MI. This vibrant community offers a wide range of amenities and care services to ensure that residents have everything they need to live comfortably and independently.

The community features a beauty salon where residents can get pampered and feel their best. Cable or satellite TV is available in each apartment, allowing residents to stay connected to their favorite shows and movies. Community-operated transportation is provided for residents who need assistance getting around town.

For those who enjoy staying connected online, there is a computer center with Wi-Fi/high-speed internet access available. The dining room offers restaurant-style dining experiences with delicious meals prepared by skilled chefs. Residents can also enjoy the beautiful outdoor space, including a garden where they can relax and take in the fresh air.

Housekeeping services are provided to ensure that residents have a clean and comfortable living environment. Each apartment is fully furnished and has a private bathroom for added convenience. Move-in coordination is available to make the transition as seamless as possible.

Residents can stay active and healthy with access to the fitness room and wellness center. There is also a gaming room for entertainment purposes and a small library for those who love reading.

Care services at West Hickory Haven include 24-hour call system and supervision for added peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure that residents take their medications on time.

Special dietary restrictions are catered to, including diabetes diet options. Meal preparation and service are provided, ensuring that residents receive nutritious meals throughout the day.

The community offers various activities to keep residents engaged and entertained. Concierge services are available for any assistance needed. Fitness programs promote physical well-being, while planned day trips allow residents to explore new places. Resident-run activities give individuals an opportunity to participate actively within the community.

West Hickory Haven is conveniently located near cafes, parks, pharmacies, physicians, restaurants, and places of worship, providing residents with easy access to essential amenities and services.

With its extensive amenities and personalized care services, West Hickory Haven is the perfect choice for seniors looking for a vibrant and supportive assisted living community in Milford, MI.

Nearby Places of Interest

This part of Milford, Michigan offers a convenient location with easy access to essential services such as physicians, pharmacies, restaurants, and cafes all within a short driving distance. The area is also home to several parks, providing opportunities for outdoor recreation and relaxation. There are places of worship nearby for spiritual fulfillment and hospitals for medical needs. Additionally, there is a movie theater available for entertainment. Overall, this part of Milford provides a well-rounded environment for senior living with necessary amenities nearby.

Physicians

  • Huron Valley Pediatrics, PC (2.5 miles)
  • Personal Health Care (2.5 miles)
  • OB Office (2.6 miles)
  • Milford Ob/Gyn (2.6 miles)
  • Kellogg Eye Center Of Milford (3 miles)
  • Hartland Pediatrics (4.3 miles)
  • Hartland Eye Care (4.4 miles)

Pharmacies

  • Milford Sav-Mor Pharmacy (2.6 miles)
  • Walgreens (2.9 miles)
  • Rite Aid (3.1 miles)
  • CVS Pharmacy (3.4 miles)
  • Walgreens (5.2 miles)
  • CVS Pharmacy (5.2 miles)
  • Kroger Pharmacy (5.3 miles)

Restaurants

  • McDonald's (2.8 miles)
  • Taco Bell (2.9 miles)
  • Red Dog Saloon (3 miles)
  • Jimmy John's (3.1 miles)
  • Charlies Still On Main (3.1 miles)
  • River's Edge Brewing (3.3 miles)
  • McDonald's (4.8 miles)

Cafes

  • Tim Hortons (2.9 miles)
  • Starbucks (6.3 miles)
  • The Coffee Bean and Tea Leaf (6.4 miles)
  • Starbucks (7.5 miles)
  • Panera Bread (7.5 miles)
  • Brighton Coffee House and Theater (7.9 miles)
  • Panera Bread (8.2 miles)

Parks

  • Milford Central Park (3.2 miles)
  • Kensington Metropolitan Park (4.4 miles)
  • Wixom Wetlands (7.6 miles)
  • Clara Miller Park (8.8 miles)

Places of Worship

  • St Mary Magdalen Catholic Church (4.9 miles)

Hospitals

  • Saint Joseph Mercy Health System (7.5 miles)
  • St Joseph Mercy Hospital (7.5 miles)
  • Brighton Medsport (7.8 miles)
  • Brighton Health Center (7.8 miles)
  • Huron Valley-Sinai Hospital (8.3 miles)

Theaters

  • MJR Brighton Towne Square Digital Cinema 20 (7.9 miles)

Transportation

  • Enterprise Rent-A-Car (8 miles)

Frequently Asked Questions

Where is West Hickory Haven?

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