MediLodge of Milford

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  • Interior

    An empty cafe interior with a table, chairs, and a beverage fridge.
  • Decor

    A well-set dining table adorned with flowers and folded napkins in a cozy indoor setting.
  • Building

    A building featuring a distinct red roof and a welcoming entrance.
  • Dining

    A cozy cafe interior with a round table and chairs, featuring a display case and counter in the background.
  • Outdoor

    A lively community event where children and individuals in wheelchairs participate in various outdoor activities, surrounded by supportive peers.
  • Wheelchair

    An elderly man in a wheelchair smiles alongside a dog in a care facility room.
  • Assistance

    Volunteers assist elderly participants during a lively community celebration filled with colorful decorations and joyful energy.

MediLodge of Milford

555 Highland Ave, Milford, MI 48381

For more information about senior living options: (844) 490-3973

2.7 from 27 reviews
5 stars
7
4 stars
4
3 stars
2
2 stars
3
1 stars
11

Skilled Nursing Facility

Overall Review

Pros

  • pro Several staff members were noted for being empathetic and effective in their roles, providing quality care to residents.
  • pro The facility was described as clean and visually appealing, contributing to a positive environment.
  • pro Some residents appreciated the good food served, highlighting the chef's efforts in meal preparation.
  • pro The availability of daily activities was mentioned as a positive aspect of the facility.
  • pro There were individuals who reported having a great experience with therapy that helped them regain their prior abilities after rehabilitation.

Cons

  • pro Residents were left in soiled garments for hours with no accountability from the staff.
  • pro The facility was filthy, and cleanliness was consistently neglected.
  • pro Staff were rude and untrained, contributing to poor patient care.
  • pro Medications were administered off schedule or not at all, causing significant distress to residents.
  • pro Call lights often went unanswered for extended periods, indicating a lack of responsiveness.
  • pro Therapy sessions were minimal and did not meet expected standards of care.
  • pro Patients experienced long waits for bathroom assistance due to understaffing.
  • pro The overall treatment and attitude towards residents were described as mean and uncaring by multiple reviewers.

Review

Medilodge of Milford has garnered a range of reviews from families who have entrusted their loved ones to the facility for care. Unfortunately, many accounts illustrate a troubling pattern of neglect, poor communication, and inadequate staffing that severely impact the quality of care provided there. One user detailed their mother’s harrowing experience with COVID-19 and recurrent urinary tract infections (UTIs), highlighting serious hygiene issues as she often sat in soiled garments for extended periods. The environment was described as filthy, with evidence of urine and feces present on her wheelchair, sticky carpets, and overall neglect in room cleanliness. This caregiver felt compelled to warn others against placing loved ones in the facility based on this alarming lack of care.

Another reviewer echoed similar sentiments regarding poor staffing levels and insufficient response times when residents needed assistance. One individual described waiting over an hour for help after pressing the nurse call button while experiencing a panic attack. The staff's attentiveness was notably lacking; even medications were administered late or not at all, leading to feelings of desperation among patients. Although some staff members showed dedication to their roles—like Nurse Sam who ensured timely medication delivery—many others appeared overwhelmed or indifferent toward patient needs during stressful situations.

While the physical aspects such as food quality received mixed feedback—with reports ranging from cold meals left unattended in rooms for days to commendations about good food prepared by an in-house chef—it seems that overall satisfaction heavily hinges on interactions with the staff. Numerous reviewers reported rude or dismissive attitudes among certain staff members, leading to further feelings of neglect for residents already vulnerable due to their health conditions. Residents were allegedly manhandled during transfers, dropped on the floor, and sometimes left without essential mobility aids like wheelchairs for hours.

In stark contrast, a few reviews highlighted more positive experiences at Medilodge of Milford. Some families appreciated specific staff who went above and beyond their duties to provide excellent care and empathy during difficult times—especially praising those who managed pain control sensitively despite facing systemic issues within the facility. These respondents noted that while challenges exist due to understaffing issues typical across many healthcare facilities today, dedicated employees are willing to work hard under pressure and genuinely care about resident wellbeing.

Despite these isolated positive experiences, recurring themes emphasize major concerns around safety protocols like fall prevention measures which were reportedly mishandled during transfers—a particularly sensitive issue given some patients' limited mobility or previous histories of falls. Family members frequently had to advocate strongly for basic needs like clean linens or appropriate medical attention for wounds—perhaps indicating deeper systemic problems within management practices at the facility level which seemed unable or unwilling to address these concerns promptly.

The unfortunate reality mirrored throughout various testimonials suggests an organizational need at Medilodge of Milford not only for improved staffing ratios but also comprehensive training programs designed specifically around patient-centric attitudes focusing on empathy and communication skills within caregiving roles. While there may be bright spots where caring individuals are making noticeable differences amid challenging circumstances—including those reviewing positive interactions—the overwhelming consensus serves as a dire warning: prospective residents should consider other options before choosing this particular facility for rehabilitation or long-term care.

Features

Housing

  • 111 resident community capacity 111 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

MediLodge of Milford, located in the serene town of Milford, MI, offers a comfortable and enriching assisted living community for seniors. Our residents can enjoy peace of mind knowing that we provide top-notch care services and a variety of amenities to enhance their quality of life.

At MediLodge of Milford, we understand the importance of spirituality, which is why we offer devotional services off-site to cater to our residents' different religious preferences. These spiritual activities contribute to a sense of well-being and fulfillment.

Our indoor common areas provide opportunities for socializing and relaxation. Whether it's engaging in conversations with fellow residents or simply enjoying a quiet moment with a book by the fireplace, our community spaces encourage social connections and foster a warm atmosphere.

We take pride in providing specialized care for those with diabetes through our diabetic care program. Our skilled staff members are trained to manage diabetes-related conditions and help our residents maintain optimal health.

Additionally, our high acuity care services ensure that individuals with complex medical needs receive the appropriate attention and support they require. Our dedicated team is equipped to handle various health conditions and provide personalized care plans tailored to individual needs.

While staying at MediLodge of Milford, there are plenty of activities available for our residents' enjoyment. In addition to devotional activities held offsite, they can explore the nearby cafes, parks, pharmacies, restaurants, and physicians' offices. This convenient access to essential services and recreational options allows our residents to maintain an active and engaged lifestyle within their community.

Come join us at MediLodge of Milford, where compassionate care meets comfortable living.

Nearby Places of Interest

This part of Milford, Michigan offers a variety of healthcare options, with several physician offices and pharmacies located within close proximity. There are also numerous dining options, including local restaurants and fast food chains. The area is surrounded by beautiful parks such as Milford Central Park and Kensington Metropolitan Park, providing opportunities for outdoor recreation and leisurely strolls. For those who enjoy a good cup of coffee or tea, cafes like Tim Hortons and Starbucks are conveniently located nearby. Additionally, Huron Valley-Sinai Hospital is just a short drive away for any medical emergencies. Places of worship are also easily accessible for those seeking spiritual fulfillment. Overall, this neighborhood provides a mix of amenities that cater to the needs of seniors looking to settle in a peaceful and convenient location in Milford.

Physicians

  • Kellogg Eye Center Of Milford (0.1 miles)
  • Milford Ob/Gyn (0.5 miles)
  • OB Office (0.5 miles)
  • Personal Health Care (0.9 miles)
  • Huron Valley Pediatrics, PC (1.6 miles)
  • Eyecare Connection (4.5 miles)
  • Grand River Medical Associates (5.7 miles)

Restaurants

  • Red Dog Saloon (0.2 miles)
  • Charlies Still On Main (0.3 miles)
  • Jimmy John's (0.3 miles)
  • River's Edge Brewing (0.5 miles)
  • Taco Bell (0.7 miles)
  • McDonald's (0.8 miles)
  • Highland House (4.4 miles)

Pharmacies

  • Rite Aid (0.3 miles)
  • Milford Sav-Mor Pharmacy (0.6 miles)
  • Walgreens (0.9 miles)
  • CVS Pharmacy (3.6 miles)
  • Walgreens (4.5 miles)
  • CVS Pharmacy (5.8 miles)
  • CVS Pharmacy (6.7 miles)

Parks

  • Milford Central Park (0.4 miles)
  • Kensington Metropolitan Park (4.5 miles)
  • Wixom Wetlands (5.1 miles)
  • Clara Miller Park (6 miles)
  • Liberty Park Playground (8.9 miles)
  • Island Lake (9.1 miles)
  • Pontiac Lake Mountain Bike Trail (9.8 miles)

Cafes

  • Tim Hortons (0.8 miles)
  • Starbucks (5.3 miles)
  • Starbucks (8.4 miles)
  • The Coffee Bean and Tea Leaf (8.5 miles)
  • Starbucks (9.5 miles)
  • Panera Bread (9.8 miles)
  • Starbucks (9.8 miles)

Hospitals

  • Huron Valley-Sinai Hospital (5.4 miles)
  • Providence Park Hospital (8.5 miles)

Places of Worship

  • St Mary Magdalen Catholic Church (7.5 miles)
  • Bible Believers Church (9.1 miles)
  • Brightmoor Christian Church (9.6 miles)

Theaters

  • Emagine Novi (9.3 miles)
  • MJR Waterford Digital Cinema 16 (9.9 miles)

Frequently Asked Questions

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