Cambridge East Healthcare Center

Pros

• The admissions office at Cambridge East provided exceptional support and guidance, going above and beyond to help with placement suggestions for assisted living options.
• The facility is noted for its cleanliness and friendly, helpful staff who treat residents with dignity and respect.
• Residents at Cambridge East enjoy a variety of activities and express satisfaction with the food and overall environment.
• Family members visiting loved ones report a warm welcome filled with smiles, reflecting the positive atmosphere within the facility.
• The therapy team at Cambridge East is praised for their dedication and effectiveness in helping patients achieve recovery goals quickly.
• Transitioning out of rehabilitation services was smooth, thanks to the social worker's proactive support in arranging home health care.
• Overall, many reviewers highly recommend Cambridge East for both short-term rehabilitation and long-term care based on their positive experiences.

Cons

• Loved ones are overlooked and mistreated at Cambridge East.
• Total care is sluggish, and the staff is overworked.
• The ratio of 16 patients per CNA contributes to a poor experience.
• The management is slow to respond to issues and fix problems.
• There are concerns regarding low pay for staff affecting care quality.

Review

Cambridge East has garnered a variety of reviews, reflecting both positive experiences and concerns regarding the level of care provided. The facility has received notable commendations for its staff who go above and beyond to assist residents, making it a place that many families consider when seeking care options for their loved ones. For instance, one reviewer shared their experience with the admissions office, highlighting an exceptional follow-up call where the admissions team member dedicated over twenty minutes to offer guidance on suitable assisted living placements tailored specifically to the needs of the individual's father. This gesture demonstrated not only a commitment to customer service but also compassion and understanding in a challenging situation.

Visitors to Cambridge East often describe a warm environment characterized by friendly staff interactions. One family member noted being greeted with smiles upon arrival and observed that their loved one was content, praising the caregivers for their kindness. This sense of happiness among residents is echoed across multiple reviews, with several individuals expressing satisfaction with the activities offered at the facility as well as the quality of food served. Reviews consistently mention how residents are treated with dignity and respect, which is crucial in establishing an atmosphere where they can feel valued and cared for.

Another aspect highlighted in several reviews is the effectiveness of the therapy team at Cambridge East. One review specifically commended therapists Bonnie, Milton, and Ivan for their dedication during rehabilitation services provided after a stroke. The reviewer celebrated how these professionals went "above and beyond," enabling their grandmother to walk independently again within a short period—an impressive feat indicative of high-quality rehabilitative care. Such testimonies create confidence in potential clients considering Cambridge East for short-term rehabilitation requirements.

Despite these positive experiences, there are contrasting sentiments surfacing from some reviewers who expressed concerns about understaffing issues and overall treatment standards within certain areas of care. A reviewer pointed out that neglect could occur due to staff being overworked; they mentioned an alarming ratio of 16 patients per Certified Nursing Assistant (CNA), suggesting that such conditions could lead to delayed attention for residents requiring assistance. These contrasting views highlight a critical area where improvements might be needed at Cambridge East—namely ensuring that adequate staffing levels are maintained so that all residents receive timely and attentive care.

Handling discharges is another significant aspect reflected in user experiences at Cambridge East. Families have praised how smoothly transitions were managed after therapy concluded; social workers played vital roles in setting up home health care services and ensuring all necessary equipment was prepared for returning home safely—an often complicated process made seamless through efficient communication within the facility's staff.

In conclusion, while many reviews showcase heartfelt appreciation for Cambridge East’s compassionate staff members and effective rehabilitation services offered by its therapy team, it is essential to acknowledge that some feedback raises valid concerns about staffing levels leading potentially to overlooked needs among residents. It illustrates the complexities involved when selecting appropriate living arrangements or rehabilitation services for elderly family members—a decision deeply rooted in both emotional significance and practical needs. As families continue exploring options like Cambridge East, they must weigh both positive testimonials against cautionary tales while prioritizing what will best support their loved ones’ health journeys moving forward.

Restaurants

• New York Deli (1 miles)
• McDonald's (1.5 miles)
• Twin Peaks (1.8 miles)
• Ishtar Restaurant (2.2 miles)
• Mon Jin Lau (2.6 miles)
• McDonald's (2.6 miles)
• Hibachi Buffet (3.1 miles)

Pharmacies

• Walgreens (1 miles)
• Rite Aid (1.3 miles)
• Value Center Marketplace (2.1 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.1 miles)

Theaters

• AMC Star John R 15 (1.4 miles)
• MJR Troy Grand Digital Cinema 16 (3.4 miles)
• Emagine Royal Oak (3.5 miles)

Physicians

• Metro Medical Practice (2 miles)
• Sterling Physicians (2.4 miles)
• Royal Oak Pediatrics PC (4.3 miles)
• Troy Orthopedics Associates (4.7 miles)
• Troy Medical Center (4.8 miles)
• Be Well Medical Center (5.1 miles)
• Henry Ford Macomb Family Medicine & Gynecology (5.3 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (3.7 miles)
• Starbucks (4.5 miles)
• Starbucks (4.9 miles)
• Biggby Coffee (5.2 miles)
• Panera Bread (5.4 miles)
• Ferndale Project (5.7 miles)

Parks

• Clawson Park (3.6 miles)
• Starr Jaycee Park (3.7 miles)
• Center Line Memorial Park (4 miles)
• Harding Park (4 miles)
• Scout Park (4.3 miles)
• McKinley Park (6.3 miles)
• Dodge Park (6.3 miles)

Places of Worship

• Big Beaver United Methodist Church (3.9 miles)

Hospitals

• St John Macomb-Oakland Hospital Warren Emergency Care (4.3 miles)
• St John Macomb Hospital (4.3 miles)