The Villa At Silverbell Estates
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1255 West Silverbell Road, Orion, MI 48359
For more information about senior living options: (844) 490-3973
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The staff, including doctors and the administrative team, were incredibly kind and supportive. They handled personal care quickly and with dignity, never making the resident feel embarrassed or ashamed. They were respectful and professional in all interactions, treating residents with compassion. They were willing to provide alternative meals and kept residents engaged with games, events, puzzles, and coloring pages. The current team is absolutely wonderful and described as kind, compassionate, and patient. The Villa at Silverbell Estates staff are kind, compassionate, and put residents first, understanding both good and bad days. The care provided was timely and professional, with staff treating families with respect during documentation and visits. The facility was nice, quiet, clean, and compassionate, with requests addressed promptly. CNAs were very good, patient, and caring with residents. Staff members did their best to keep residents healthy and comfortable. Residents and families frequently reported that the staff and residents appeared happy and smiling. A family member praised the staff as phenomenal, noting empathy, kindness, and professionalism from nurses and other departments.
The facility is deplorable and should be shut down. The facility left an elderly patient in bed without being checked on after transport. The building is dirty, with peeling paint on the walls. The patient's mother did not receive the care she needed and lost her insurance while there. The receptionist was rude, short, and unhelpful when callers asked about mutual patients. The staff were described as rude and disrespectful, with a warning to avoid the facility. There were allegations of patient neglect and even starvation during the stay. The administration is uncaring and does not respond to inquiries.The Villa at Silverbell Estates stands out in the forum of resident and family experiences for delivering a strikingly mixed picture. On one hand, there are shining testimonials about warmth, dignity, and compassionate care; on the other, there are alarming accounts of neglect, rudeness, and disorganization. The same facility that some describe as a nurturing home for aging loved ones is also the subject of scathing warnings from others who report dangerous lapses in care. Taken together, these perspectives create a complex portrait of a place that can feel like two very different environments depending on who you talk to.
Several reviewers describe experiences that feel almost transformative. One resident recounts a stay of two and a half weeks that became "one of the best experiences" imaginable while learning to walk again. The staff, including doctors and the administrative team, are repeatedly praised for kindness, support, and a sense of partnership in rehabilitation. Personal care is highlighted as especially respectful: staff are described as quick to respond, keeping the patient clean and dignified, never making the resident feel embarrassed or ashamed. Compliments extend to the responsiveness of care, the willingness to accommodate dietary preferences, and the availability of activities - games, weekly events, and even puzzles and coloring pages - that keep downtime purposeful. Some who stayed or visited later echoed a sense that a new, more attentive team might be in place, and they felt a renewed confidence in the level of care being provided.
There are also long-form praise from other family and resident witnesses who emphasize sustained, positive engagement over time. CNAs are described as "very good, patient, and caring," with particular appreciation for how staff manage long days with bedside attention. A husband notes that the staff were patient and understanding with his bedbound spouse, and another resident describes the atmosphere as "nice, quiet, clean, and compassionate," where requests were addressed promptly and with courtesy. Another review frames the facility as a strong place for documentation and administrative support, with staff helping families navigate complex care journeys and providing a sense of security. Across many of these accounts, the throughline is a respect for residents as people with days that can be good or not-so-good, and staff who try to match the day with appropriate care and empathy.
At the same time, a substantial portion of the feedback reads as a cautionary tale. Several reviewers condemn the facility as deplorable, with specific accusations of neglect, dirty conditions, and a plant of critical failures in basic care. One reviewer claims a loved one was left in bed and not checked on, in a setting described as dirty with peeling paint. Another post asserts that a mother was malnourished and dehydrated, rushed to the hospital twice in a two-month window, and that money was taken despite the poor conditions. Reports of lost insurance while in residence, rude and unhelpful phone staff, and a front desk that lacks empathy further color these critical viewpoints. The most severe statements describe near-criminal neglect, with references to families feeling compelled to remove loved ones immediately or to warn others not to entrust their relatives to the facility.
There are also experiences that fall into a gray area, where interactions with staff are inconsistent and responses vary by situation or staff member. Some reviewers describe rude or non-responsive behavior from administrative staff, including a receptionist who is perceived as dismissive and a director of nursing who did not respond to attempts at contact. A comment line captures a sense that communication gaps - especially around patient movement and mutual patients - can lead to frustration and a sense that those in charge do not always prioritize timely updates. Conversely, other accounts counter that management and frontline teams have taken steps to improve communication and responsiveness, reinforcing that outcomes here can be highly contingent on the exact team on duty.
In the midst of these divergent experiences, there is a recurring thread about the potential for meaningful change. Several contributors express a willingness to engage with the facility as it evolves, offering to connect with leadership to discuss concrete plans for accountability, setting expectations, and enhancing the overall standard of care. A person identifying as an L.N.H.A with a clear plan emphasizes the importance of bringing a vision for better care and community standards, inviting the facility to contact them to discuss possible collaboration. This aspirational tone suggests that, for some, the Villa at Silverbell Estates is seen not just as a place of care but as a canvas for reform - an opportunity to align stellar clinical outcomes with equally strong patient and family experiences.
Ultimately, the set of observations paints a facility capable of extraordinary warmth and high-quality care in some contexts, yet capable of severe failings in others. For families evaluating this environment, the spectrum of experiences underscores the importance of direct, on-site assessment: meeting the caregiving teams, touring the living spaces, observing daily routines, and speaking with multiple residents and families about both the good days and the challenging ones. The Villa at Silverbell Estates appears to be a place where care quality can swing dramatically depending on staffing, leadership, and moment-to-moment interactions, making vigilance and communication essential for anyone considering it as a home for a loved one.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Villa At Silverbell Estates in Orion, MI is a vibrant and welcoming assisted living community that offers a range of amenities and care services to ensure the comfort and satisfaction of its residents.
Within our community, residents can enjoy a variety of amenities designed to enhance their daily living experience. We offer a beauty salon where residents can indulge in some pampering and look their best. In addition, we provide cable or satellite TV for entertainment, as well as access to our computer center for staying connected with loved ones. Our dining room offers restaurant-style dining with delicious meals prepared by our experienced staff, while our small library provides a cozy space for reading and relaxation. Residents also have access to an outdoor garden where they can spend time surrounded by nature.
We understand the importance of maintaining an active lifestyle, which is why we offer various fitness programs and a fully equipped fitness room within our community. For those who enjoy gaming and socializing, we have a dedicated gaming room where residents can engage in friendly competition. Our wellness center caters to the overall health and well-being of residents, ensuring they have access to resources and support for maintaining their mental and physical wellness.
At The Villa At Silverbell Estates, our care services are designed to assist residents with their activities of daily living. Our 24-hour call system provides peace of mind knowing that help is always available when needed. Our trained staff is available around the clock providing 24-hour supervision for optimum safety.
We offer assistance with bathing and dressing, as well as transfers for those who may need help moving from one place to another. Medication management is provided by our staff to ensure that residents receive their medications on time and according to their prescribed schedule. We also have specialized meal preparation services for individuals with diabetes or special dietary restrictions.
Transportation arrangements are made for non-medical purposes such as running errands or attending social gatherings outside the community. Additionally, transportation to doctors' appointments is available to ensure residents can easily access the healthcare services they need.
Social interaction and engagement are important aspects of life at The Villa At Silverbell Estates, which is why we offer concierge services and a range of daily activities for residents to enjoy. Our fitness programs help residents maintain their physical health, while planned day trips and resident-run activities provide opportunities for fun and socializing.
Located conveniently near cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals, our community ensures that residents have easy access to necessary amenities and services.
At The Villa At Silverbell Estates, we strive to provide a supportive and enriching environment where residents can thrive and enjoy their golden years.
The Villa At Silverbell Estates is located at 1255 West Silverbell Road, Orion, MI 48359 in Oakland County, Michigan
The Villa At Silverbell Estates on seniors.fyi includes 8 photos including images showing building, landscaping, interior, outdoors, healthcare, trees, awning, tree, and more.
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