Medilodge Of Kalamazoo

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  • Interior

    A spacious rehabilitation room equipped with exercise equipment and therapy tools, designed for physical therapy sessions.

  • Outdoors

    A modern building with a patio area, featuring outdoor seating and surrounded by trees on a sunny day.

  • Decor

    A well-decorated salon interior featuring a styling chair, large mirror, and decorative elements on the walls.

  • Building

    A single-story building surrounded by green grass and tall trees.

  • Bedroom

    A well-furnished hospital room featuring a bed, seating area, and natural light from the window.

  • Trees

    A building sign for The Medilodge of Kalamazoo surrounded by lush greenery and trees.

  • Dining

    A modern kitchen with wooden cabinets, a stainless steel refrigerator and oven, and a round dining table adorned with flowers.

  • Lighting

    A well-lit dining room with neatly arranged tables and chairs, adorned with floral centerpieces.

  • Chandelier

    A neatly arranged dining room with elegantly set tables and comfortable chairs.

  • Library

    A wooden bookshelf filled with books and topped with a collection of hats, alongside a computer station.

  • Exercise Equipment

    A physical therapy room featuring parallel bars and rehabilitation equipment.

Medilodge Of Kalamazoo

1701 South 11Th Street, Kalamazoo, MI 49009

For more information about senior living options: (844) 490-3973

4.1 from 45 reviews
5 stars
31
4 stars
4
3 stars
2
2 stars
0
1 stars
8

Skilled Nursing Facility

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    Overall Review of Medilodge Of Kalamazoo

    Pros

    • pro They are an amazing bunch of people.
    • pro The staff at Medilodge of Kalamazoo is great!
    • pro The staff at Medilodge show a dedication to our residents here, ensuring they are happy and comfortable. Keep up the great work!
    • pro The feeling of warmth, care, and compassion is felt upon arrival.
    • pro My grandmother is a long-term care resident at Medilodge of Kalamazoo and she loves it there!
    • pro The rehab staff were wonderful.
    • pro The staff are amazing to her and treat their residents as family!
    • pro Great staff, great care, and positive atmosphere!
    • pro Very nice place with helpful employees!

    Cons

    • pro The reviewers report that staff are very slow to respond to call bells.
    • pro One reviewer warns not to use the facility if you value your loved ones.
    • pro A family member's death was not communicated to the next of kin, described as malpractice.
    • pro The facility is described as so problematic that some reviewers say it should be shut down and staff fired.
    • pro It is noted as severely understaffed and lacking safety measures like bed alarms, with calls for a coroner review of deaths.
    • pro While rehab staff are praised, nursing and dietary services are criticized as inadequate.
    • pro The meals are described as not edible, unappetizing, and served cold.
    • pro The building is described as old, run-down, and unclean.
    • pro There are reports of lost clothes and problems with transfers and room assignments.
    • pro A reviewer says a staff member degraded a patient by placing him in diapers instead of providing proper assistance.

    Review

    Medilodge of Kalamazoo, 11th Street, attracts a wide range of experiences from residents, families, and visitors who share their thoughts online. The collection of remarks paints a facility that can be warm and welcoming in many moments, yet troubled by serious gaps in communication, administration, and certain aspects of care. On one hand, multiple accounts highlight friendly, caring staff, responsive nurses, and thorough physical therapy that residents feel is making real improvements in their strength and ability to walk. Visitors consistently describe the staff as helpful, polite, and professional, noting clean rooms, comfortable settings, and a generally positive atmosphere during their stays or visits. A number of reviewers mention improvements under new administrative leadership, especially regarding meals and family communication, and they express gratitude for the dedication of many employees who treat residents like family.

    Conversely, a substantial portion of the feedback focuses on significant problems that undermine the overall experience. Several reviewers report being overwhelmed by understaffing, with calls for more bed alarms and better monitoring to ensure safety. Some describe delays or gaps in care, including difficulties obtaining room numbers or transfers, and in one harrowing case, a family member recounts extensive delays in processing a transfer to a closer facility, leaving a loved one in an unsettled and less secure situation. There are also complaints about basic operational issues - lost clothing, rooms not being prepared properly for new arrivals, and noise or disruptions that interrupt rest and privacy. In at least one instance, a family describes a troubling lack of basic respect and organization around discharge and daily routines, illustrating how procedural flaws can escalate into frustration and distress.

    One of the most damaging themes in the reviews is the handling of critical, emotionally charged situations. A reviewer recounts a death at the facility and alleges a failure to notify the next of kin in a timely manner, describing the experience as borderline malpractice and calling for accountability. In another severe grievance, a family member describes a sister being released to the streets after a hospital stay, followed by an allegation of inappropriate handling during a transfer and a claim that belongings were not retrieved. These accounts emphasize a perception that some administrative and communication lapses have life-altering consequences for families and patients, contributing to a distrustful view of the facility's governance.

    Nutritional and food service issues also appear in several stories. While some residents praise the quality of meals and note that staff respond quickly to requests, others report meals that are unappetizing or served cold, with frustration about nutrition not meeting expectations. A notable comment points to a shift in administration that has brought some improvements to meals and overall care, but even within improvements there is acknowledgment that nutrition still needs work. This dichotomy suggests that while the care team can be responsive and attentive, systemic changes or resource constraints may limit consistent, high-quality food service across all shifts and days.

    The physical environment and safety conditions are another area of mixed feedback. Some reviewers describe a clean, orderly setting with a calm, welcoming feel and secure check-in processes for visitors. Others, however, describe the building as old, in need of updates, and inadequately heated, with concerns about cleanliness and upkeep that detract from the idea of a comfortable, home-like atmosphere. Stories about locked doors, the need to register to enter, and the presence of staff who are diligent yet sometimes overwhelmed by workflow point to a facility that is trying to maintain safety and security while grappling with the challenges of capacity and aging infrastructure.

    In summary, the experiences at Medilodge of Kalamazoo are clearly mixed. Many residents and family members emphasize compassionate staff, effective physical therapy, clean and comfortable spaces, and moments of genuine care that leave them feeling reassured and grateful. At the same time, a substantial number of reviews highlight serious concerns around staffing, communication, discharge and transfer logistics, death notifications, food quality, and facility conditions. The juxtaposition of praise and critique suggests that while the facility can provide meaningful, positive care, it also faces significant and real system-level challenges that affect patient safety, family trust, and overall quality of care. Prospective families and patients would be well advised to consider both the positive experiences and the more severe warnings when evaluating Medilodge of Kalamazoo, and to seek current, in-person observations of how the facility operates on the day of their own visit.

    Features

    Housing

    • 111 resident community capacity 111 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kalamazoo County (6 miles away) Kalamazoo County (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Medilodge Of Kalamazoo in Kalamazoo, MI is an assisted living community that provides a wide range of amenities and care services to enhance the quality of life for its residents. The community offers a variety of amenities including a beauty salon, cable or satellite TV, a computer center, a fitness room, and a gaming room. Residents also have access to outdoor spaces such as gardens and can enjoy restaurant-style dining in the on-site dining room.

    The community offers care services to assist residents with their daily activities including bathing, dressing, and transfers. There is a 24-hour call system and supervision available to ensure the safety and well-being of residents at all times. The staff also provides medication management and assistance with special dietary restrictions such as diabetes diets.

    Residents can engage in various activities provided by the community including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. There are also concierge services available to assist residents with any needs they may have. Additionally, Medilodge Of Kalamazoo is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.

    Overall, Medilodge Of Kalamazoo offers a comfortable and supportive environment for seniors who require assistance with daily activities while providing ample opportunities for social engagement and convenient access to essential amenities and services in the surrounding area.

    Nearby Places of Interest

    Physicians

    • John Spurr DDS (0.4 miles)
    • SVS Vision Optical Centers (0.4 miles)
    • Bronson Rambling Road Pediatrics Oshtemo (0.5 miles)
    • Kalamazoo Orthopaedic Clinic PC (0.5 miles)
    • Ob-Gyn PC (0.7 miles)
    • Adult & Pediatric Ear Nose & Throat Plc (1.1 miles)
    • Geneva Alincastre Sagun, MD (1.6 miles)

    Restaurants

    • Olga's Kitchen (0.5 miles)
    • Checkers (0.5 miles)
    • Qdoba Mexican Eats (0.5 miles)
    • Shawarma King (0.5 miles)
    • The Big Burrito (0.6 miles)
    • Anna's House - Kalamazoo (0.6 miles)
    • McDonald's (0.8 miles)

    Pharmacies

    • Torrent Pharma (0.5 miles)
    • Harding's Friendly Markets (1.4 miles)
    • Kmed Pharmacy (1.6 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (1.9 miles)
    • Westside Medical Pharmacy (1.9 miles)
    • Walgreens (1.9 miles)

    Hospitals

    • Bronson Internal Medicine Oshtemo (0.5 miles)
    • Kalamazoo Psychiatric Hospital (2.9 miles)

    Cafes

    • Starbucks (0.6 miles)
    • Sweetwater's Donut Mill (1.3 miles)
    • Panera Bread (1.6 miles)
    • Starbucks (1.6 miles)
    • Water Street Coffee Joint (2.4 miles)
    • Starbucks (2.5 miles)

    Theaters

    • GQT Kalamazoo 10 (1.8 miles)

    Places of Worship

    • Westwood Christian Reformed Church (1.9 miles)
    • Church of Jesus Christ of Latter Day Saints (2.1 miles)
    • Valley Family Church (3 miles)
    • Southern Heights Christian Reformed Church (3.4 miles)

    Parks

    • Lillian Anderson Arboretum (2.7 miles)
    • Westfield Park (2.9 miles)

    Frequently Asked Questions

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