Jackson County Medical Care Facility in Jackson, MI

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Jackson County Medical Care Facility

Jackson County Medical Care Facility in Jackson, MI

Jackson County Medical Care Facility is a nursing home community in Jackson, MI.

Information last verified:

524 Lansing Avenue, Jackson, MI 49201

For more information about senior living options: (866) 208-4318

3.6 from 36 reviews
5 stars
20
4 stars
3
3 stars
1
2 stars
4
1 stars
8

Overall Review of Jackson County Medical Care Facility

common 23 reviews mention this

Care teams feel attentive

Residents and families frequently describe the care team as attentive and kind.

Many reviews highlight patient, helpful caregivers—nurses, CNAs, therapists, and social workers—who treat residents with respect and communicate with families. Several also credit the team with supporting mobility and comfort during recovery. A smaller set of reviews raise serious concerns about neglect and unresponsive follow-up, including missed calls and delays after discharge.

common 7 reviews mention this

Rehabilitation progress with PT and OT

Reviews repeatedly connect therapy with meaningful recovery progress.

Residents and families describe strong physical and occupational therapy, with daily sessions that help make difficult tasks manageable. Multiple reviewers mention staff encouragement and goal-focused support that helped them walk, dress, or regain independence. One review also mentions a discharge plan that did not lead to the expected therapy afterward, which affected continuity of care.

common 5 reviews mention this

Meals vary from tasty to bland

Dining gets mixed reactions, ranging from good and nutritious to bland.

Some reviews praise the food as tasty or as “real food” that matches home-style meals. Others describe meals as hit-or-miss, hard to get hot, or bland and low quality. Where residents have diet needs, the community specifically offers diabetes-related and special dietary options mentioned in the dining details.

caveat 4 reviews mention this

Laundry and personal items go missing

A recurring complaint is missing clothing and hard-to-fix laundry issues.

Several reviews say items like clothes or other belongings were lost and not recovered despite repeated calls. One review specifically mentions laundry miss placing items, and another describes the difficulty of getting someone to resolve the problem. These reports suggest families may need to plan carefully around labeling and tracking personal items.

caveat 5 reviews mention this

Communication and follow-through concerns

Some reviews describe delays, runarounds, and limited responsiveness.

A few reviews report long waits, limited follow-up, or not getting timely answers when families reached out. Other concerns focus on care follow-through, including a discharge plan that did not result in the expected services. Several reviews also mention practical responsiveness problems, such as call lights not being answered promptly and staff passing responsibility for urgent needs.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 194 resident community capacity 194 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • David B Monroe MD (0.1 miles)
  • DaVita Jackson Dialysis (0.3 miles)
  • Cheryl Ann Colletti (0.4 miles)
  • Pinson Urology (0.5 miles)
  • Christopher Pfeifer, DO (0.5 miles)
  • Shawn Obi, DO (0.5 miles)
  • Pinson Pelvic Health Center (0.5 miles)

Hospitals

  • Allegiance Health (0.1 miles)
  • Allegiance Health (0.4 miles)
  • Allegiance Health Foundation (0.6 miles)
  • Henry Ford Allegiance Heart & Vascular Center (0.6 miles)
  • Allegiance Diagnostic Center - East (1 miles)
  • Allegiance Health Diagnostic Lab (1.1 miles)
  • Henry Ford Allegiance Sleep Health Center (1.1 miles)

Parks

  • Jackson County Parks Association (0.3 miles)
  • Loomis Park (1.3 miles)

Restaurants

  • International Dog House (0.4 miles)
  • Taco Bell (0.5 miles)
  • Veritas (0.5 miles)
  • The Dirty Bird (0.5 miles)
  • The Chase Sports Bar (0.6 miles)
  • Arby's (0.8 miles)
  • Hinkley Bakery (0.8 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Hometown Pharmacy (0.5 miles)
  • Rose City Pharmacy (0.5 miles)
  • Red Cap Pharmacy (0.5 miles)
  • Brown's Pharmacy (0.8 miles)
  • Longe Drug (0.9 miles)
  • Advanced Care Pharmacy (0.9 miles)

Theaters

  • Michigan Theatre (0.6 miles)
  • GQT Jackson 10 (1.2 miles)

Cafes

  • Jackson Coffee Co. (0.6 miles)
  • Biggby Coffee (0.9 miles)
  • Biggby Coffee (0.9 miles)
  • Starbucks (1.3 miles)

Transportation

  • Amtrak (0.8 miles)

Places of Worship

  • Comunidad Agua Viva Free Methodist (1.3 miles)
  • 1208 Greenwood Free Methodist Church (1.3 miles)

Frequently Asked Questions

Where is Jackson County Medical Care Facility?

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