Manorcare Nursing And Rehabilitation Center
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1225 Woodward Avenue, Kingsford, MI 49801
For more information about senior living options: (844) 490-3973
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The staff at Optalis is kind, caring, knowledgeable, and understanding. Amber, Logan, Ailene, and Michelle are praised for extraordinary kindness and compassion toward residents. The nursing staff consistently goes the extra mile to ensure residents receive the best possible care. The Activities team is fantastic, bringing joy and engagement to residents. The facility offers the convenient option of delivering Amazon and Walmart packages directly to residents. Lisa, the Admissions Coordinator, is recognized for going above and beyond to help families place loved ones in Optalis. The rehab program is described as excellent, with therapy helping residents regain strength and return home. Families express gratitude for the care provided by therapists and nurses.
The facility nearly killed the father, with his insulin crashing for four nights before help arrived. The reviewer recalls the patient sitting in soiled undergarments for over 24 hours and not receiving required medications. The staff were described as the most unprofessional in health care, not answering calls and leaving patients to fend for themselves. The facility kept the patient in an adult diaper from the hospital, lied about it, and denied insulin and other medications. The place was called an absolute nightmare, with nurses indifferent and neglectful of patients. The reviewers say the facility should be shut down due to neglect and abuse. The grandmother's basic needs were not addressed, with dismissive, disrespectful staff and a pervasive odor. There were incidents where a resident screamed for help for about 30 minutes without anyone checking on her. There were periods of 24 hours with no medications and poor communication about care. One reviewer urged others not to send their loved ones there.Optalis Health and Rehabilitation of Kingsford is a place where stories of extraordinary care sit beside urgent warnings, painting a complex picture of a facility that can be a lifeline for some families while raising grave concerns for others. Across many remarks, the common thread is a deep appreciation for caregivers who treat residents with warmth, respect, and genuine attention. Amber, Logan, Ailene, and Michelle are repeatedly singled out for their extraordinary kindness and compassion, often described as making each day feel truly cared for. Families emphasize that the staff's professionalism and heartfelt dedication bring a sense of peace of mind, and that the environment feels welcoming and supportive to those starting or continuing a rehab journey.
Numerous accounts celebrate the rehab process and the people who support it. Reviewers speak highly of the nursing staff, saying they are kind, caring, and genuinely committed to getting residents to the best possible outcome. The Activities team is praised for bringing joy and engagement to daily life, a perk that many families value because it helps residents stay connected and motivated. The therapy teams are frequently lauded, with comments about the progress residents make and the sense that therapists and aides work collaboratively with patients and families. Some families also note practical conveniences, such as the ability to receive Amazon and Walmart deliveries directly to residents, which helps bring little comforts and personal touches into the rehab setting. A notable thread is appreciation for staff who involve families in care planning, with mentions of Care Plan meetings and staff who invite family participation in decision-making.
Yet, alongside these positive voices are stark and troubling warnings. A number of reviewers describe situations that they characterize as neglect or dangerous lapses in care. One account recounts a medical crisis where a loved one's insulin levels crashed for several nights, with distressing delays in getting help. Others describe patients left in soiled garments for long periods, medications not administered on time or at all, and windows of several hours with little to no response to calls for assistance. The language in these reviews ranges from deeply concerned to outright outraged, with critics arguing that patients were confined to rooms, left to fend for themselves, or treated with disrespect. Some reviewers even call for the shutdown of the facility, arguing that the state should intervene to protect vulnerable residents.
More testimonies focus on communication failures and perceived unprofessionalism. Several families recount being met with rude or dismissive responses when expressing concerns, while others describe staff as overly distracted by phones or not readily available to answer calls. There are stories of delays in medication administration, missed treatments, and patients who required urgent attention not receiving timely help. In one particularly raw account, a relative describes watching a nurse ignore a patient's cries for help for an extended period, while another family member reports witnessing a scene where a resident screamed for assistance for half an hour without any intervention. The overarching impression is one of serious gaps in responsiveness, patient safety, and respect for residents' dignity.
Amid the breadth of experiences, some reviews acknowledge that not all care is imperfect, and that there are moments of true compassion and professional care. A caregiver notes that, while certain staff were commendable in their engagement and competence, others fell short of expectations. There are also mentions of positive experiences where staff across disciplines worked well together, engaged patients in meaningful activities, and provided encouragement that helped loved ones feel valued and heard. A few families describe practical positives - well-coordinated admissions support, sincere appreciation from an Admissions Coordinator, and a sense that the facility can be a good fit when the right staff are on hand. These stories emphasize that quality care can exist here, but it clearly depends on consistent staffing, responsiveness, and a culture of respect.
In synthesis, Optalis Health and Rehabilitation of Kingsford appears to be a facility with a dual reality. On the one hand, there are abundant testimonials to compassionate caregivers, dedicated therapists, engaged activities staff, and administrative aides who go above and beyond to place families and residents at ease. On the other hand, there are powerful, repeated allegations of neglect, medication mismanagement, and slow response that have left families frightened and outraged. The contrast is striking: a setting where some residents thrive under thoughtful, respectful care, and others experience serious safety and dignity issues that they describe as life-altering.
Given this mix, families considering Optalis may want to weigh both the shining examples of care and the alarming warnings. If choosing this facility, it would be prudent to have direct conversations about staffing levels, medication administration routines, and response times to call bells; request recent inspection results and quality improvement plans; and seek opportunities to meet the leadership team and the front-line caregivers who will be most involved in their loved one's daily care. The heartfelt gratitude from many families stands alongside the urgent cautions from others, underscoring that the quality of care at Optalis can be excellent but is not guaranteed and may hinge on consistent staffing, accountability, and a culture that truly prioritizes every resident's safety and dignity.
107 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ford (1 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manorcare Nursing and Rehabilitation Center in Kingsford, MI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts numerous amenities, including a beauty salon, cable or satellite TV, a computer center, a fitness room, and a gaming room. Residents also have access to outdoor spaces such as gardens and can enjoy restaurant-style dining in the on-site dining room.
The community provides fully furnished accommodations with private bathrooms and kitchenettes for added convenience. Housekeeping services are available to help maintain cleanliness and tidiness. Additionally, move-in coordination is provided to assist residents during their transition.
For care services, Manorcare Nursing and Rehabilitation Center offers 24-hour call system and supervision to ensure the safety of all residents. Trained caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to help residents with their medication needs. A mental wellness program is in place to address the psychological well-being of residents.
Special dietary restrictions can be accommodated, ensuring that each resident's nutritional needs are met. Meal preparation and service are provided by skilled staff members who can cater to specific dietary needs such as diabetes diets.
The community organizes various activities throughout the day, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available for any additional assistance or special requests that residents may have.
Manorcare Nursing and Rehabilitation Center is conveniently located near several amenities within close proximity to the community. There are multiple cafes, parks, pharmacies, physicians' offices, restaurants, transportation options available nearby for easy accessibility. Places of worship are also within reach for spiritual needs.
Overall, Manorcare Nursing and Rehabilitation Center in Kingsford, MI provides an exceptional assisted living experience with its comprehensive amenities and top-notch care services in a vibrant community surrounded by convenient amenities.
Manorcare Nursing And Rehabilitation Center is located at 1225 Woodward Avenue, Kingsford, MI 49801 in Dickinson County, Michigan
Manorcare Nursing And Rehabilitation Center on seniors.fyi includes 6 photos including images showing rehabilitation, healthcare, fitness, exercise, physical therapy, exercise equipment, therapy room, outdoors, and more.
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