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Heartland Health Care Ctr in Ionia, MI

Heartland Health Care Ctr is a nursing home community in Ionia, MI.

Information last verified:

Heartland Health Care Ctr in Ionia, MI

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Heartland Health Care Ctr

PO Box 509, Ionia, MI 48846

To contact a resident: (616) 527-0080

For more information about senior living options: (866) 208-4318

4.1 from 36 reviews
5 stars
22
4 stars
6
3 stars
1
2 stars
3
1 stars
4

Overall Review of Heartland Health Care Ctr

common 19 reviews mention this

Staff care is a consistent theme

Residents and families consistently describe the staff as kind, attentive, and professional.

Many reviewers say the staff treats residents with care and respect, and that employees stay responsive when families have questions or requests. Several also mention communication and day-to-day help, including checking in regularly and being patient. A few negative reviews still criticize responsiveness, which suggests the experience can vary by situation and timing.

common 8 reviews mention this

Therapy support stands out

Therapy and rehab support is repeatedly mentioned as a key part of the experience.

Multiple residents and family members point to the therapy team as helpful, motivating, and able to support recovery needs. Reviewers specifically mention physical and occupational therapy benefits, along with aides who help with routines like getting out of bed and using the bathroom. One negative review also criticizes the activity program and supplies being hard to access, showing rehab-related experiences may differ across stays.

common 3 reviews mention this

Meals are mixed

Food quality is a split point in reviews.

Some reviewers describe the food as tasty most of the time. Others report serious complaints about meal quality, including descriptions of the food as terrible. Taken together, dining seems to depend on the individual experience and unit/stay.

caveat 3 reviews mention this

Facility condition concerns come up

Several reviews raise concerns about the facility’s upkeep and appearance.

Some reviewers say the building feels older or not fully modern, while others describe cleanliness problems in the past. At least one reviewer also notes improvements after new ownership, suggesting condition may have changed over time. However, negative comments still include issues like accessibility around the facility.

caveat 2 reviews mention this

Billing and insurance problems

A couple of reviews express frustration with billing and insurance handling.

One reviewer describes disputes around savings being taken and recommends being careful before placing a loved one in the facility. Another mentions difficulties with Medicaid renewal and how coverage was communicated, along with concerns about what the family was told to expect. These comments focus on administrative outcomes rather than day-to-day care.

caveat 2 reviews mention this

Some responsiveness problems are reported

A few reviews describe delays or disturbances affecting comfort and responsiveness.

One reviewer reports a call light being on for an extended period without assistance. Another describes nighttime disruptions, including staff activity and noise that affected sleep, and they also criticize roommate pairing. While many reviews emphasize staff checking in, these comments highlight specific situations where support felt inconsistent.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • Kent County International (24 miles away) Kent County International (24 miles away)

Nearby Places of Interest

This part of Ionia, Michigan offers a convenient and bustling community with easy access to essential services such as pharmacies, restaurants, places of worship, cafes, physicians, theaters, transportation options, hospitals, and parks. With multiple pharmacies nearby like Rite Aid and Lifecare within walking distance, seniors can easily access their medications. There are also a variety of dining options including fast food restaurants like KFC and Pizza Hut as well as sit-down establishments like Four Friars and Oriental Star. Places of worship such as SSPP and Zion United Methodist Church provide spiritual support for residents. Additionally, there are healthcare facilities like Grand Rapids Ophthalmology and Ionia Family Practice close by for medical needs. The proximity to parks like Ionia State Recreation Area makes it easy for seniors to enjoy nature and outdoor activities. Overall, this area of Ionia provides a well-rounded community for senior living with a range of amenities and services nearby.

Pharmacies

  • Rite Aid (0 miles)
  • Lifecare (1.6 miles)
  • Walgreens (2.5 miles)
  • Meijer Pharmacy (2.8 miles)
  • Walmart Pharmacy (3.1 miles)
  • Belding Apothecary (11 miles)
  • Rite Aid (11.1 miles)

Restaurants

  • The Bowling Alley Ionia (0.1 miles)
  • Seven Ten Entertainment (0.1 miles)
  • Four Friars (0.1 miles)
  • Ionia Bowl 300 (0.1 miles)
  • KFC (0.1 miles)
  • Pizza Hut (0.1 miles)
  • Oriental Star (0.1 miles)

Places of Worship

  • SSPP (0.2 miles)
  • St Peter & Paul Church (0.2 miles)
  • Zion United Methodist Church (0.3 miles)
  • Resurrection Life Church (0.4 miles)
  • Christian Service Center (0.4 miles)
  • The Well Church (0.5 miles)
  • Saint Johns School (0.8 miles)

Cafes

  • Sozo Coffee Roasting (0.2 miles)
  • Bluewater Cafe (0.4 miles)
  • Biggby Coffee (12.7 miles)

Physicians

  • Grand Rapids Ophthalmology (0.3 miles)
  • Pennock Ionia Center (0.4 miles)
  • Family Health Center-I CMH (1 miles)
  • Tony Balice Clinic (1 miles)
  • Tony Balice Walk-In Clinic & Occupational Health (1 miles)
  • Sparrow Ionia Occupational (1.2 miles)
  • Ionia Family Practice (1.3 miles)

Theaters

  • Ionia Theatre (0.5 miles)

Transportation

  • Nature's Image Taxidermy (0.8 miles)
  • U-Haul (3.4 miles)
  • U-Haul Neighborhood Dealer (6.5 miles)
  • The Depot (11.1 miles)
  • National Car Rental (11.9 miles)

Hospitals

  • Icmh Specialty Clinic (1 miles)
  • Ionia County Memorial Hospital (1 miles)

Parks

  • Ionia State Recreation Area (5 miles)
  • Bogue Flats Recreation Area (11.5 miles)
  • Powers Park (11.6 miles)
  • Flat River State Game Area (11.7 miles)
  • Powers Playground (11.7 miles)

Frequently Asked Questions

Where is Heartland Health Care Ctr?

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