2102 Orleans Street, Detroit, MI 48207
For more information about senior living options: (844) 490-3973
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The staff at Mission Point provided patient-centered care, earning residents' trust and allowing them to move at their own pace. The facility met every need, from meals to physical and occupational therapy. The social worker, administration, and all departments consistently took care of residents' needs. The staff were kind, helpful, and full of compassion. The front desk team and receptionists were appreciated for warmth and helpfulness. The kitchen staff were excellent and accommodating to residents' dietary preferences. Nurses were highly praised for excellent care and support. The physical and occupational therapists were hardworking, dedicated, and effective. The facility felt like a home - clean, well kept, and welcoming. The activity department was energetic, engaging, and fun.
The reviewer notes that the call light was not working and the staff were rude and unprofessional to the family. The reviewer reports that staff were not present on the floor, leaving the family to search for help and feel unsafe. Lunch trays were not picked up and remained in the room while supper trays were served. There was overflowing garbage in the parking lot and rooms were not clean. There was no heat for a week, heaters brought by family members were reportedly stolen, there was a Covid outbreak, and staff were disrespectful with residents locked in their rooms. A reviewer warned not to bring loved ones there.Mission Point Nursing & Rehabilitation Center in Detroit emerges in these reflections as a place of strong warmth, dedicated care, and genuine gratitude, though not without notable concerns raised by some visitors. Several accounts describe a difficult start for some residents, especially when they were not accustomed to being cared for in such a hands-on way. Yet the turning point for many was the staff's patient, compassionate approach: learning to trust, moving at a patient's own pace, and offering tools for progress both in the facility and at home. The overarching sentiment is that, for those who connected with the team, Mission Point felt like a pathway to personal improvement, supported by a full spectrum of services designed to help them heal and regain independence.
A standout theme across many praises is the sense that no need went unmet. Reviewers repeatedly highlight that the staff - including the social worker, the administration, the therapy teams, and the entire departments - responded to a wide array of needs with care and efficiency. Meals, physical therapy, and occupational therapy were frequently cited as strong points, with residents feeling well-nourished and actively engaged in rehabilitation. Specific people receive enduring affection in these notes: Michelle the receptionist is loved, the activities team brings joy and energy, and the kitchen is described as excellent. The nurses also receive heartfelt recognition: several names surface - Ms. Stephanie, Ms. Brown, Ms. Kelly, and especially Ms. Tuylal - alongside a dependable group of aides such as Ms. Ky, Ms. Connie, and Ms. Gwen. One nurse even helped secure a walker before discharge, underscoring the practical, tangible support that made a difference. A recurring line is simply the sentiment, "They loved me," paired with smiles and kindness that made many reluctant to leave.
The consistency of positive experiences is reinforced by a long-standing relationship some reviewers have with Mission Point. One individual recalls choosing Mission Point after being discharged from Henry Ford-St. John Hospital for physical therapy, based on a history of kindness and compassion they had observed since the early pandemic days in 2020. The person describes Mission Point as "full of Christ-like compassion" and says they would choose the facility again for rehabilitation in the future. Another patient describes Mission Point on Orleans as a "hidden jewel," praising the staff, the rehab team, the cooking, and the supportive approach to insurance. The sentiment is that the facility feels less like a cold institution and more like a home where clinical expertise and human warmth come together in daily practice.
Several reviewers extend this positive assessment to the broader sense of Mission Point as a community. They describe the building and grounds as well-kept and inviting, the therapy and activity teams as outstanding and energetic, and the overall environment as home-like rather than just a place of care. The Food, the care around insurance, and the attentiveness of the rehab staff are repeatedly underscored as particular strengths. One reviewer even attributes a sense of family to the facility, noting that "this place is not a building or a business, it is a home," and praising Dr. Ellison for his or her care. The overarching message is one of gratitude and a deep appreciation for staff who go above and beyond to support residents and families.
Yet not every voice in these reflections is unambiguously positive. A number of reviewers report serious concerns about professionalism and safety. One account describes an aunt who recently underwent knee infection treatment and found staff often unavailable or inattentive, which left the family feeling frustrated and worried. Another family reports a sister experiencing a fall shortly after admission, with a non-functioning call light, unresponsive staff, and communication gaps with social workers and managers. They describe meals and room service lags and a general sense of insecurity. These accounts emphasize the importance of reliable visibility on the floor, timely assistance, prompt communication, cleanliness, and overall safety for residents.
There are also direct, pointed critiques about day-to-day operations. One reviewer recounts Sunday morning confusion with no receptionist available and staff who seemed difficult to locate; the parking lot is described as having overflowing garbage, and rooms as not clean. This review specifically contrasts the experience with a belief in the center's identity as a Black-owned facility, calling the situation a "slap in the face" to that identity. Another comment notes a broader pattern of heat outages and alleged theft of heaters, along with a COVID outbreak and a sense that staff were disrespectful or not adequately attentive to residents. In that voice, the call is for heightened accountability and an assessment of whether such conditions warrant continued operation.
Amid the mixed reviews, several messages reflect a practical interest in joining the Mission Point team. One person notes that the website shows no openings for CNAs in the past several months, yet they were told in person that the center was hiring. They ask about how to start the application process, indicating ongoing interest in contributing to the compassionate culture that many residents described. This thread reveals a desire among some readers to participate in the same mission that many residents praise, even as they encounter the hiring process in real time.
Taken together, the collection of experiences presents a facility that many patients and families hold in high esteem for its compassionate care, thorough rehabilitation services, and welcoming staff. The positive testimonies highlight moments of personal connection, practical support, and a sense of belonging that residents carry with them beyond the immediate therapy sessions. However, the record also includes serious concerns about staffing availability, safety and cleanliness, response times, and adherence to safety protocols. For families considering Mission Point, the path forward appears to hinge on balancing the deeply valued, people-centered care described by many with due diligence regarding current safety, maintenance, and operational consistency. In short, Mission Point is remembered as both a homey, supportive haven for many and a place where improvements in safety and responsiveness remain essential to ensure every resident's well-being.
59 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mission Point Nursing & Physical Rehab Center of Detroit is a premier assisted living community located in the bustling city of Detroit, MI. Our community offers a wide range of amenities designed to enhance the quality of life for our residents.
Our residents can take advantage of our on-site beauty salon to stay pampered and look their best. They can also enjoy their favorite TV shows and movies with cable or satellite TV in their cozy private rooms. We provide community-operated transportation for easy access to nearby attractions, and our computer center ensures that our residents can stay connected with their loved ones.
At Mission Point, we understand the importance of delicious and nutritious meals. Our dining room offers restaurant-style dining where residents can savor delectable dishes prepared with special dietary restrictions in mind. For those who prefer more independence, each room comes fully furnished with a kitchenette for meal preparation.
We believe in promoting an active lifestyle, which is why our fitness room is equipped with state-of-the-art equipment for our residents to stay fit and healthy. The gaming room provides opportunities for friendly competition and socialization. Our beautiful garden invites residents to relax and enjoy the outdoors.
To ensure a comfortable living environment, housekeeping services are provided regularly. Residents have access to small library where they can indulge in their love for reading. Having a telephone allows them to easily stay connected with family and friends outside.
Our care services are tailored to meet each resident's unique needs. With 24-hour call system and supervision, help is always just a phone call away. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers.
We take pride in providing medication management services to ensure that residents receive the right medications at the right time. A mental wellness program is offered to support the emotional well-being of our residents.
Mission Point Nursing & Physical Rehab Center of Detroit is conveniently located near numerous amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Our residents have the opportunity to explore these nearby attractions and enjoy planned day trips.
With concierge services and resident-run activities, there is always something interesting happening at Mission Point. Scheduled daily activities provide opportunities for socialization and engagement.
Come join our vibrant community where comfort, care, and convenience meet. Experience the exceptional assisted living lifestyle at Mission Point Nursing & Physical Rehab Center of Detroit.
Mission Point Nursing & Physical Rehab Center Of Detroit is located at 2102 Orleans Street, Detroit, MI 48207 in Wayne County, Michigan
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