Laurels Of Coldwater

Pros

• The family was dedicated and present, spending time with their mom daily for supportive care.
• Carelink provided valuable insights regarding the Bipap usage, helping to inform the family's decisions.
• The family took proactive measures to ensure their mother's needs were met when faced with challenges.
• The presence of two registered nurses who expressed concern for the patient's well-being shows that there are compassionate staff members in the facility.

Cons

• The facility provided inadequate care, resulting in the patient experiencing serious issues with medication and equipment management.
• Staff failed to administer the correct medications and often delayed or neglected to give them altogether.
• There were significant delays in responding to call lights, forcing family members to take over caregiving tasks themselves.
• The quality of food served was very poor, failing to meet basic nutritional standards.
• Several registered nurses advised the family to remove their loved one from the facility due to concerns about her care.
• There were discrepancies in information provided by staff regarding the patient's use of Bipap, leading to trust issues.
• One RN stated that they wouldn't leave a stray dog unattended at the facility, highlighting concerns about safety and care standards.

Review

The experience shared by the family regarding their mother?s care over a three-week period in a facility highlights a series of alarming issues that raise serious concerns about the quality of care provided. The family dedicated substantial hours to being present, visiting daily from 8 AM to 12 PM, likely motivated by their desire to ensure that their mother received the best possible treatment. However, what they discovered during these visits was far from reassuring and ultimately led them to believe that their mother was not safe or properly cared for within the facility.

One of the most critical incidents occurred on the very first day of her stay when staff incorrectly placed her on CPAP instead of BiPAP, which is especially important for patients with respiratory issues like hers. This mistake had grave consequences, as it caused her to retain carbon dioxide (CO2), worsening her condition. This error exemplifies a lack of attention to detail and raises questions about the training and competency levels of the nursing staff involved in her care. Furthermore, during this time, she was administered incorrect medications via nebulizer inhaler?an egregious oversight that underscores a significant lapse in adherence to medication protocols.

Compounding these errors was the frequently delayed administration of her medications; there were instances where meds were either late or not given at all. Such lapses can have severe ramifications for patients who rely on timely medication regimens for their health management. The family's concern deepened when they experienced long waits after activating call lights for assistance, leading them to take matters into their own hands in caring for their mother?an indication that they felt compelled to step in due to inadequate staffing or responsiveness from healthcare professionals.

Adding another layer of distress was feedback from Carelink, which indicated inconsistency in monitoring and use of the BiPAP machine during their mother's sleep. This information contradicted reassurances given by staff members when questioned about her treatment regimen. Instead of being transparent about any potential issues with equipment usage or monitoring practices, staff appeared untruthful, further eroding trust between the family and healthcare providers.

Aside from medical mishaps and poor communication concerning treatment plans, other aspects related to patient experience were equally discouraging. The quality of food served at the facility did not meet acceptable standards?even basic nutritional needs seemed unmet. Food quality plays an essential role in recovery and overall well-being; nutritious meals are fundamental components that contribute positively to patient health outcomes during extended stays in healthcare facilities.

To add insult to injury, two registered nurses employed at this facility even advised the family to remove their mother from care at this location?a striking indicator that not all employees believed in or supported practices taking place within their own workplace. When professionals who are supposed to uphold patient safety express such sentiments about a facility?s capability, it indicates serious flaws within its operational framework.

Ultimately, no loving family should endure such distressing experiences while seeking necessary medical care for a loved one. It is particularly disheartening when medications are mismanaged or neglected entirely; yet sadly this has become a reality according to those who witnessed firsthand how poorly things were handled during this vulnerable time in their mother's life. If this situation serves as anything valuable beyond personal grievance?it stands testament against complacency among caregiving institutions toward accountability standards expected therein; an urgent call imploring improvements across similar settings so others do not find themselves navigating through such painful realities again.

This part of Coldwater, Michigan offers a variety of amenities and services that would be beneficial for seniors looking to settle in the area. With several places of worship nearby, including Wesleyan Church and New Life Tabernacle, residents can find spiritual support and community involvement. In terms of dining options, there are familiar chains such as Wendy's and Subway along with local favorites like Coldwater Garden Family Restaurant. Access to pharmacies like Walgreens and Rite Aid ensures convenient healthcare needs, while proximity to hospitals like ProMedica Coldwater Regional Hospital provides peace of mind for any medical emergencies. For recreational activities, Ncg Coldwater Cinemas is a short distance away for movie lovers, and parks like Kids Kingdom offer opportunities for outdoor enjoyment. Overall, this neighborhood in Coldwater offers convenience and comfort for seniors looking to make it their home.

Places of Worship

• Wesleyan Church (0.2 miles)
• New Life Tabernacle (0.3 miles)
• Southern Baptist Convention (1 miles)
• First Church of Christ (1 miles)
• First Presbyterian Church of Coldwater (1.1 miles)
• United Methodist Church (1.1 miles)
• Damascus Road Ministries (1.1 miles)

Restaurants

• Wendy's (0.2 miles)
• Dq Grill & Chill (0.3 miles)
• Subway (0.3 miles)
• Coldwater Garden Family Restaurant (0.3 miles)
• Culver's (0.3 miles)
• McDonald's (0.4 miles)
• Burger King (0.4 miles)

Pharmacies

• Walgreens (0.3 miles)
• Rite Aid (0.3 miles)
• V Care Pharmacy (0.4 miles)
• Walmart Pharmacy (0.8 miles)
• Meijer Pharmacy (1.1 miles)
• CVS Pharmacy (1.3 miles)
• Alexia's Enterprise (1.3 miles)

Hospitals

• Chc Cancer & Hemotology Center (0.4 miles)
• ProMedica Coldwater Regional Hospital (0.6 miles)
• Coldwater Hospital (0.6 miles)

Physicians

• ProMedica Coldwater Cancer Center (0.4 miles)
• CHC Oncology (0.4 miles)
• Asthma Allergy Center-Sw Michigan (0.4 miles)
• Rodriguez Marcos MD (0.4 miles)
• Heart Center For Excellence (0.4 miles)
• Chc Pediatirc & Adolescent (0.4 miles)
• Midwest Oral & Maxillofacial Surgery (0.4 miles)

Theaters

• Ncg Coldwater Cinemas (0.4 miles)
• Capri Drive-In Theater (4.2 miles)

Cafes

• Biggby Coffee (0.9 miles)
• Blue Hat Coffee (0.9 miles)
• Biggby Coffee (2.1 miles)

Parks

• Kids Kingdom (1.5 miles)
• Parkhurst Park (1.6 miles)
• Coldwater Parks Department (1.6 miles)
• Coldwater Dog Park (2.4 miles)
• Messenger Lake (3.1 miles)
• Durham Park (10.5 miles)

Transportation

• Heinemann Taxidermy & Tannery (1.8 miles)
• Branch County Government (3.7 miles)
• All Season Taxidermy (12.2 miles)