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3.6 from 58 reviews
5 stars
28
4 stars
7
3 stars
6
2 stars
4
1 stars
13
Overall Review of Medilodge Of Cheboygan
common12 reviews mention this
Staff compassion shows through
Residents and families frequently describe the staff as caring and supportive.
Many reviewers say the nurses and CNAs treat residents with kindness and often go beyond basic tasks. Several describe encouragement during recovery, including support that helped a loved one get stronger and feel more at ease. Some accounts are less positive, but even those still focus heavily on staff responsiveness and bedside interactions.
common5 reviews mention this
Food gets mixed feedback
Dining quality is a recurring topic in reviews.
Some residents report that they enjoyed the food or were able to get preferred snacks, and one reviewer says their loved one liked the meals. Others criticize taste and service, including complaints about meal flavor and about staff taking too long to help with mobility during care. Overall, dining comes up both as a comfort during recovery and as an area where expectations were not always met.
common2 reviews mention this
Activities help pass the time
Reviews mention resident activities and organized events.
One reviewer describes a community center with activities and notes physical therapy as part of the routine. Another mentions a week of activities celebrating Nursing Home Week. Together, these comments suggest the calendar includes structured opportunities, not just daily care.
caveat6 reviews mention this
Communication and response can slip
Several reviews raise concerns about timely help and updates.
A recurring concern is that help was slow or that staff did not communicate effectively, especially when updates were needed. Some reviewers describe delays with medication administration, clean supplies, or coordination when families were trying to get information. Others mention situations where they felt desk coverage or follow-through was lacking, which reduced confidence during stressful moments.
caveat5 reviews mention this
Facility comfort and condition vary
Reviews describe comfort and upkeep in mixed terms.
Some reviewers comment on cleanliness and neat appearance when they visited, while others say the facility feels dated or runs into comfort problems. There are also specific complaints about temperature in the building and about room size or room sharing. Taken together, comfort and condition seem to vary by experience and circumstance.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
85 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Pellston Regional of Emmet County (16 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Paula DeKeyser, DO (0.2 miles)
James DO Slater Faoco (0.3 miles)
Duncan Craig A DO - Craig Duncan, DO - McLaren Health Care (0.3 miles)
Medilodge Of Cheboygan on seniors.fyi includes 5 photos including images showing decor, landscaping, healthcare, bedroom, interior, plant, artwork, windows, and more.
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Landscaping, Building, Trees, Garden, and Entrance
Windows
Healthcare
Hospital Bed
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